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The IdeaWall

Forum-based customer feedback collection & prioritization

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Top 100 Alternatives & Competitors to The IdeaWall

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HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

Features

Total

4

91

9

features in common

4

features in common

HappyFox Help Desk's unique features

  • Email Response Control

  • Real Time Notifications

  • Social Media Monitoring

  • IT Asset Management

The IdeaWall's unique features

  • Prioritization

  • Forum / Discussion Board

  • Complaint Monitoring

  • Polls/Voting

Starting from

$29/month

Value for money

4.5

What users say about HappyFox Help Desk's value for money

The ability to extract constituent data is very helpful. It helps us strategize on how to improve our constituent relations.

SA

Sharon A.

It's easy to use across teams, easy to view data and easy to customize for our needs. There is also a wonderful help team that was instrumental in getting us set up and functioning as we needed.

KR

Kelsey R.

Feedbackstr

4.0
(1)

Enterprise Feedback Management System

Features

Total

3

15

9

features in common

3

features in common

Feedbackstr's unique features

  • Multi-Language

  • Design Management

  • Goal Setting / Tracking

  • Multi-Location

The IdeaWall's unique features

  • Customizable Branding

  • Online Forums

  • Prioritization

  • Single Sign On

Customer Thermometer

5.0
(12)

1-click customer satisfaction survey - realtime feedback

Features

Total

2

11

9

features in common

2

features in common

Customer Thermometer's unique features

  • Reporting/Analytics

  • Monitoring

  • Charting

  • Real Time Notifications

The IdeaWall's unique features

  • Polls/Voting

  • Customizable Branding

  • Online Forums

  • Prioritization

Starting from

$8/month

Value for money

5.0

What users say about Customer Thermometer's value for money

The CT team is responsive to inquiries and are a pleasure to work with. I'd strongly recommend the product to any team looking to increase their turnaround in CS stats.

T

Tucker

Furthermore, the fabulous dashboard gives spectacular graphs, and they are vibrant too, hence easy to know where we are standing by looking at them.

ST

Sterling T.

Get Satisfaction

4.3
(4)

Drive Customer Engagement

Features

Total

2

9

9

features in common

2

features in common

Get Satisfaction's unique features

  • Widgets

  • Reporting/Analytics

  • Content Management

  • Ideation / Crowdsourcing

The IdeaWall's unique features

  • Polls/Voting

  • Customizable Branding

  • Online Forums

  • Prioritization

SimpleFeedback

(0)

Cloud-based customer engagement application

Features

Total

2

7

9

features in common

2

features in common

SimpleFeedback's unique features

  • Widgets

  • Remote Access/Control

  • Negative Feedback Management

  • Queue Management

The IdeaWall's unique features

  • Polls/Voting

  • Customizable Branding

  • Single Sign On

  • Prioritization

Podium

4.4
(395)

Review management, reputation software, feedback & webchat

Features

Total

3

56

9

features in common

3

features in common

Podium's unique features

  • 360 Degree Feedback

  • Canned Responses

  • Real-time Consumer-facing Chat

  • Review Request

The IdeaWall's unique features

  • Customizable Branding

  • Surveys & Feedback

  • Single Sign On

  • Online Forums

Value for money

4.2

What users say about Podium's value for money

Love the ability to assign conversations to me so I can seamlessly start answering questions and making appts with customers.

JF

Josh F.

The phone app is AWFUL and glitches constantly. Hard to see/find who you are talking to, errors out or stops working, doesn't give alerts or gives too many alerts.

CH

Cassey H.

Zonka Feedback

4.8
(28)

Multi-channel survey & feedback platform

Features

Total

3

73

9

features in common

3

features in common

Zonka Feedback's unique features

  • Access Controls/Permissions

  • Randomization

  • Scheduled Messaging

  • Templates

The IdeaWall's unique features

  • Customizable Branding

  • Online Forums

  • Prioritization

  • Single Sign On

Starting from

$29/month

Value for money

4.9

What users say about Zonka Feedback's value for money

The best thing about Zonka Feedback is that it’s really easy to use. I hunted them in my previous organization and was pretty certain my teammates would be happy using it for the same reason.

SG

Saloni G.

Zonka Feedback is a very modern-looking Survey Software with extremely good looking surveys and feedback forms. It’s easy and fun setting up the surveys using Zonka Feedback’s visual Survey Builder.

Shefali V.

NiceJob

4.9
(101)

Reputation marketing with reviews, social & SEO tools

Features

Total

3

113

9

features in common

3

features in common

NiceJob 's unique features

  • Marketing Automation

  • Discussions / Forums

  • Ratings / Reviews

  • Reminders

The IdeaWall's unique features

  • Customizable Branding

  • Online Forums

  • Prioritization

  • Single Sign On

Starting from

$75/month

Value for money

4.8

What users say about NiceJob 's value for money

The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.

Jennica M.

I love the fact that Nice Job sends customers notifications to give a review for my business. The reviews help me to stand out amongst all of my competitors and generate me additional business.

DP

Dwayne P.

Canny

4.7
(31)

Customer feedback & feature request management

Features

Total

4

24

9

features in common

4

features in common

Canny's unique features

  • Commenting/Notes

  • Product Lifecycle Management

  • Multi-Channel Data Collection

  • SSL Security

The IdeaWall's unique features

  • Customizable Branding

  • Surveys & Feedback

  • Complaint Monitoring

  • Forum / Discussion Board

Starting from

$50/month

Value for money

4.8

What users say about Canny's value for money

We love Canny's clean and intuitive interface which makes it easy for our users to navigate and submit feedback. Canny's changelog feature is very useful in showing our product's progress clearly.

Katherine L.

This kind of solution builds loyalty with customers by not only improving your product but showing customers you are listening and their feedback is important.

Michael V.

Swell

4.9
(142)

Cloud-based customer experience management platform

Features

Total

3

41

9

features in common

3

features in common

Swell's unique features

  • 360 Degree Feedback

  • Response Management

  • Point of Sale (POS)

  • API

The IdeaWall's unique features

  • Prioritization

  • Online Forums

  • Complaint Monitoring

  • Single Sign On

Value for money

4.8

What users say about Swell's value for money

It’s very helpful in getting reviews for people I know that have had excellent experiences with our installations. Simply asking or hoping doesn’t go very far.

SS

Stuart S.

Ease of use and immediate results. Customer support is very helpful and want you to succeed.

TG

Talar G.

Nicereply

4.7
(267)

Customer Satisfaction Survey, Net Promoter Score & CES 2.0

Features

Total

4

43

9

features in common

4

features in common

Nicereply's unique features

  • Negative Feedback Management

  • Charting

  • Distribution Management

  • API

The IdeaWall's unique features

  • Prioritization

  • Forum / Discussion Board

  • Single Sign On

  • Polls/Voting

Starting from

$49/month

Value for money

4.7

What users say about Nicereply's value for money

When customers are irate or it's simply something that is out of our control, they will use this to mark the agent with negative ratings (sometimes multiple times).

AR

Anonymous Reviewer

Overall, I definitely recommend especially for teams on a budget and not much time to onboard. The process was quick, easy and the Nice Reply team is super helpful.

EM

Emily M.

Trustpilot

4.5
(591)

Customer review management platform for online businesses

Features

Total

3

35

9

features in common

3

features in common

Trustpilot's unique features

  • Engagement Tracking

  • Social Promotion

  • Reminders

  • Ratings / Reviews

The IdeaWall's unique features

  • Customizable Branding

  • Online Forums

  • Prioritization

  • Single Sign On

Starting from

$299/month

Value for money

4.2

What users say about Trustpilot's value for money

Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.

MA

MICHAEL A.

Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.

Sandesh B.

GetMoreReviews

4.7
(129)

Review generation & reputation monitoring tool

Features

Total

2

32

9

features in common

2

features in common

GetMoreReviews' unique features

  • Scheduled / Automated Reports

  • Ratings / Reviews

  • Review Monitoring

  • Email Management

The IdeaWall's unique features

  • Polls/Voting

  • Customizable Branding

  • Online Forums

  • Prioritization

Starting from

$99/month

Value for money

4.5

What users say about GetMoreReviews' value for money

It has been a great help in getting reviews. We have more reviews than any other company in our city because of this software.

CK

Christopher K.

If someone is unhappy we find out about it so we can address it directly with the customer instead of getting a poor review.

SS

Sandy S.

Qualaroo

4.6
(11)

Powerful Survey And Feedback Management Tool

Features

Total

4

73

9

features in common

4

features in common

Qualaroo's unique features

  • Activity Tracking

  • Access Controls/Permissions

  • Community Management

  • Mobile Survey

The IdeaWall's unique features

  • Prioritization

  • Forum / Discussion Board

  • Complaint Monitoring

  • Polls/Voting

Starting from

$50/month

Value for money

4.7

What users say about Qualaroo's value for money

Great targeting options (if you know which users you want to ask). White-labeling: our users felt that our product was asking them questions, not a third-party software.

AN

Amod N.

The branching technology on surveys makes it easy to target customers based on their behaviour. Also the design API meant it was easy to brand our overlays in a way that suited our business.

AW

Aaron W.

Weave

4.4
(177)

Cloud-based team communication software

Features

Total

0

52

9

features in common

0

features in common

Weave's unique features

  • Mobile Access

  • Visual Analytics

  • Confirmation/Reminders

  • Project Management

The IdeaWall's unique features

  • Polls/Voting

  • Complaint Monitoring

  • Customizable Branding

  • Prioritization

Starting from

$1/month

Value for money

4.2

What users say about Weave's value for money

I haven’t had such a comprehensive customer support team. Their team is amazing top to bottom and you can tell it’s because they care about the customer and care about who works for them.

Jacob S.

Excellent, we were with and changed to someone else and went back to them because our office really likes the mobile app and there features are just better.

DM

Danielle M.

Grab Your Reviews

5.0
(10)

Reputation management software for handling customer reviews

Features

Total

3

49

9

features in common

3

features in common

Grab Your Reviews' unique features

  • Reporting & Statistics

  • Social Performance Management

  • Real Time Monitoring

  • Third Party Integrations

The IdeaWall's unique features

  • Prioritization

  • Surveys & Feedback

  • Single Sign On

  • Online Forums

ReviewPro for Restaurants

3.5
(4)

Reputation management software for handling guest reviews

Features

Total

4

41

9

features in common

4

features in common

ReviewPro for Restaurants' unique features

  • @mentions

  • Multi-Channel Communication

  • Communication Management

  • Data Visualization

The IdeaWall's unique features

  • Complaint Monitoring

  • Forum / Discussion Board

  • Single Sign On

  • Polls/Voting

Nextiva

4.2
(180)

Simplifying Business Communication

Features

Total

2

84

9

features in common

2

features in common

Nextiva's unique features

  • Employee Directory

  • IVR / Voice Recognition

  • Knowledge Base Management

  • Data Analysis Tools

The IdeaWall's unique features

  • Polls/Voting

  • Customizable Branding

  • Online Forums

  • Prioritization

Starting from

$18.95/month

Value for money

4.0

What users say about Nextiva's value for money

Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.

CB

Christine B.

Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.

DB

Darek B.

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Features

Total

5

191

9

features in common

5

features in common

LiveAgent's unique features

  • Help Desk Management

  • Project Time Tracking

  • Communication Management

  • Reporting & Statistics

The IdeaWall's unique features

  • Forum / Discussion Board

  • Complaint Monitoring

  • Single Sign On

  • Polls/Voting

Starting from

$15/month

Value for money

4.7

What users say about LiveAgent's value for money

They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.

VC

Vanessa C.

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

SurveyMonkey

4.6
(8,3k)

A market-leading survey platform.

Features

Total

3

51

9

features in common

3

features in common

SurveyMonkey's unique features

  • Campaign Scheduling

  • Online Polling

  • Email Distribution

  • Email Marketing

The IdeaWall's unique features

  • Prioritization

  • Online Forums

  • Complaint Monitoring

  • Single Sign On

Starting from

$25/month

Value for money

4.4

What users say about SurveyMonkey's value for money

And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.

PS

PRAVEEN S.

Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.

Matthew K.

SightMill

4.8
(4)

Net Promoter Score (NPS) survey platform

Features

Total

3

54

9

features in common

3

features in common

SightMill's unique features

  • Customizable Questions

  • Visual Analytics

  • Email Templates

  • Communication Management

The IdeaWall's unique features

  • Customizable Branding

  • Online Forums

  • Prioritization

  • Single Sign On

Startquestion

4.9
(69)

Online survey creator and feedback collection

Features

Total

4

54

9

features in common

4

features in common

Startquestion's unique features

  • Survey/Poll Management

  • Visual Analytics

  • Email Marketing

  • Question Branching

The IdeaWall's unique features

  • Prioritization

  • Forum / Discussion Board

  • Single Sign On

  • Polls/Voting

Starting from

$49/month

Value for money

4.6

What users say about Startquestion's value for money

Working with the software is easy. The team is very polite and friendly, always helpful.

NG

Nina G.

A good, simple and useful tool. Great customer support and very high supplier flexibility.

JW

Jacek W.

Keatext

3.8
(18)

Feedback analysis for customer experience

Features

Total

2

69

9

features in common

2

features in common

Keatext's unique features

  • Integration into Third Party Applications

  • Data Connectors

  • Ad hoc Reporting

  • Marketing Reports

The IdeaWall's unique features

  • Polls/Voting

  • Customizable Branding

  • Single Sign On

  • Prioritization

Value for money

3.6

What users say about Keatext's value for money

Easy to use, good visuals, easy to import data... it was fun to see hypotheses get confirmed or infirmed by the analysis.

ST

Samir T.

The sorting features were really helpful. I liked being able to group by sentiment.

KF

Katerina F.

SurveySparrow

4.4
(50)

Conversational survey tool

Features

Total

2

53

9

features in common

2

features in common

SurveySparrow's unique features

  • Knowledge Management

  • 360 Degree Feedback

  • Customer Segmentation

  • Email Marketing

The IdeaWall's unique features

  • Polls/Voting

  • Customizable Branding

  • Single Sign On

  • Prioritization

Starting from

$19/month

Value for money

4.4

What users say about SurveySparrow's value for money

My clients and their clients love this software. The best resolution to typeform issues.

EV

Everly V.

Acquiring feedback and other information from customers in an easy, clean and fashioned way. Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options.

Ramon H.

Q One

4.7
(10)

All-in-one market research & consumer insight platform

Features

Total

3

53

9

features in common

3

features in common

Q One's unique features

  • User Management

  • Multi-Channel Data Collection

  • Email Marketing

  • Project Management

The IdeaWall's unique features

  • Prioritization

  • Surveys & Feedback

  • Single Sign On

  • Online Forums

Simplesat

4.8
(59)

Simple customer satisfaction surveys for SMBs

Features

Total

3

32

9

features in common

3

features in common

Simplesat's unique features

  • Survey/Poll Management

  • Activity Dashboard

  • Reporting/Analytics

  • Customizable Forms

The IdeaWall's unique features

  • Customizable Branding

  • Online Forums

  • Prioritization

  • Single Sign On

Starting from

$49/month

Value for money

4.8

What users say about Simplesat's value for money

They also have great, one page guides that walked me through setting up notifications in Slack so we can keep our whole company aware of how we're doing, and more important, where we need to improve.

BF

Blake F.

We have plans to implement in account management and NPS scoring, so I'm excited to see what more we can do. Amazing tool and a tremendous value.

JK

J.R. K.

Thematic

4.9
(15)

AI-powered customer feedback analysis

Features

Total

3

67

9

features in common

3

features in common

Thematic's unique features

  • Access Controls/Permissions

  • Predictive Analytics

  • Knowledge Management

  • Semantic Search

The IdeaWall's unique features

  • Customizable Branding

  • Online Forums

  • Prioritization

  • Complaint Monitoring

HelpDesk

4.5
(29)

Ticketing software for effortless customer support

Features

Total

4

65

9

features in common

4

features in common

HelpDesk's unique features

  • Filtering

  • Performance Metrics

  • Customer Complaint Tracking

  • Email Distribution

The IdeaWall's unique features

  • Prioritization

  • Forum / Discussion Board

  • Single Sign On

  • Polls/Voting

Starting from

$4/month

Value for money

4.2

What users say about HelpDesk's value for money

The spam filter is also quite annoying, while it does block a lot of spam emails, we've missed quite a few non-spam tickets, resulting in upset clients.

NH

Nicholas H.

We care about the individual approach to the customer, and HelpDesk supports us in this. Thanks to the teams, the customer can be assigned to the appropriate department.

Maryna N.

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Features

Total

3

96

9

features in common

3

features in common

Vivantio's unique features

  • Incident Management

  • Contact Database

  • Online Catalog

  • Event Scheduling

The IdeaWall's unique features

  • Prioritization

  • Feedback Management

  • Complaint Monitoring

  • Single Sign On

Starting from

$42/month

Value for money

4.2

What users say about Vivantio's value for money

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.

SS

Saleem S.

We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.

SK

Steven K.

Alchemer

4.5
(276)

Listen. Empower. Engage.

Features

Total

7

122

9

features in common

7

features in common

Alchemer's unique features

  • Pulse Surveys

  • Presentation Tools

  • Negative Feedback Management

  • Customer Database

The IdeaWall's unique features

  • Prioritization

  • Online Forums

Starting from

$49/month

Value for money

3.8

What users say about Alchemer's value for money

I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.

CM

Clare M.

The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.

ML

Mario L.

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

7

197

9

features in common

7

features in common

Zendesk's unique features

  • Account Management

  • Benchmarking

  • Workflow Management

  • Real-time Updates

The IdeaWall's unique features

  • Forum / Discussion Board

  • Polls/Voting

Starting from

$19/month

Value for money

4.1

What users say about Zendesk's value for money

Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.

NT

Nick T.

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

Pipefy

4.6
(263)

the Work Management platform

Features

Total

3

151

9

features in common

3

features in common

Pipefy's unique features

  • Pipeline Management

  • Task Editing/Updating

  • Policy Management

  • Help Desk Management

The IdeaWall's unique features

  • Customizable Branding

  • Online Forums

  • Complaint Monitoring

  • Single Sign On

Starting from

$18/month

Value for money

4.5

What users say about Pipefy's value for money

Its ease of use and simplicity. It just does what it promises to do and very user friendly interface that allows me to customize it the way that I want.

WL

Will L.

I've been using the Pipefy for almost 2 years now and for me is very good and useful, I like that you can mould it accordingly to your needs and make your daily activities easier.

Ad

Andreia d.

Playvox

4.8
(71)

Quality Assurance Software for customer service teams.

Features

Total

6

78

9

features in common

6

features in common

Playvox's unique features

  • Application Management

  • Class Scheduling

  • Gamification

  • Customizable Templates

The IdeaWall's unique features

  • Polls/Voting

  • Complaint Monitoring

  • Online Forums

Value for money

4.8

What users say about Playvox's value for money

The integration with Slack makes it great for the day to day interaction with the agents. Great support team, our experience with them was really great, 10 points for customer success and support.

CP

Cel P.

PlayVox is a tool that makes our quality processes increasingly efficient and dynamic, bringing good results and possibilities to our continuous improvement efforts.

VC

Victor C.

Key Survey

4.6
(38)

Cloud based and on premise survey software

Features

Total

5

46

9

features in common

5

features in common

Key Survey's unique features

  • URL Customization

  • Mobile Survey

  • Configurable Workflow

  • Survey Sample Management

The IdeaWall's unique features

  • Forum / Discussion Board

  • Prioritization

  • Online Forums

  • Polls/Voting

Value for money

4.4

What users say about Key Survey's value for money

Fairly easy to set up, customer support is amazing, right there if you have a question, no waiting. Also, has the ability to do a wide variety of question types that the free versions do not have.

TH

Tyler H.

Key Survey is one of the easiest survey tools we have ever used - easy to both learn and navigate and easy for our customers to respond to. The best part is that their customer service is amazing.

LH

Lara H.

Hotjar

4.7
(392)

Behavior Analytics for any business selling online.

Features

Total

2

39

9

features in common

2

features in common

Hotjar's unique features

  • Question Library

  • For Mobile

  • Usability Testing

  • Mobile Survey

The IdeaWall's unique features

  • Polls/Voting

  • Customizable Branding

  • Single Sign On

  • Prioritization

Starting from

$39/month

Value for money

4.5

What users say about Hotjar's value for money

Hotjar is reliable and is the best at what it does. There are other options to help record app sessions, but HotJar continues to do what it does best.

Josh A.

UX plays a very important role for performance marketing and Hotjar is a brilliant tool which helps in collecting user behaviour data to do analysis and take corrective measures.

MK

Mayank K.

elevio

4.6
(27)

Self-service support & customer education platform

Features

Total

3

97

9

features in common

3

features in common

elevio's unique features

  • Data Import/Export

  • SSL Security

  • Text Analysis

  • Ad hoc Reporting

The IdeaWall's unique features

  • Prioritization

  • Surveys & Feedback

  • Complaint Monitoring

  • Online Forums

Starting from

$79/month

Value for money

4.6

What users say about elevio's value for money

Working with the Elev.io team has been great. They are responsive, but more than that, extremely helpful if we hit any issues or questions.

CT

Claire T.

Overall we are very happy with how Elevio is integrated into our platform and helps us prevent questions and be proactive with supporting our clients. Especially with how easy it is to configure.

Tv

Tony v.

monday.com

4.6
(2,4k)

Project Management Made Easy

Features

Total

8

497

9

features in common

8

features in common

monday.com's unique features

  • Property Management

  • KPI Monitoring

  • Data Connectors

  • Lead Capture

The IdeaWall's unique feature

  • Online Forums

Starting from

$10/month

Value for money

4.3

What users say about monday.com's value for money

I really love a lot about Monday. It's clean, has a beautiful design, easy to use and just overall a great product.

AR

Anonymous Reviewer

The best feature of monday.com is its ability to help you integrate your tasks into your calendar. The easy to use tool allows you to efficiently manage projects and meet deadlines.

AR

Anonymous Reviewer

Sprinklr

4.2
(60)

Social media management, analytics & strategy planning.

Features

Total

4

90

9

features in common

4

features in common

Sprinklr's unique features

  • Automated Publishing

  • Calendar Management

  • Template Management

  • Alerts/Notifications

The IdeaWall's unique features

  • Customizable Branding

  • Feedback Management

  • Complaint Monitoring

  • Polls/Voting

Value for money

3.9

What users say about Sprinklr's value for money

Management team and customer service is outstanding. As they build their product, you can genuinely tell they want to succeed.

DH

Daniel H.

The ease and ability to schedule or draft social media posts for certain business channels is quite amazing.

Celexsy A.

LiaCX

4.6
(10)

Close the loop on every customer interaction.

Features

Total

3

76

9

features in common

3

features in common

LiaCX's unique features

  • Data Connectors

  • Forms Management

  • Self Service Data Preparation

  • 360 Degree Feedback

The IdeaWall's unique features

  • Customizable Branding

  • Online Forums

  • Prioritization

  • Single Sign On

Value for money

4.4

What users say about LiaCX's value for money

The experience with Intouch has been phenomenal and its great to see Intouch reaching great heights.

RH

Rahul H.

Overall I am very please with Intouch, My questions and support are answered quickly and efficiently, I truly like and appreciate the great support I receive when I need it.

CB

Carl B.

Preferred Patron Loyalty

4.9
(83)

Loyalty marketing and gift card management

Features

Total

4

108

9

features in common

4

features in common

Preferred Patron Loyalty's unique features

  • Discount Management

  • Reporting & Statistics

  • WYSIWYG Editor

  • Drip Campaigns

The IdeaWall's unique features

  • Prioritization

  • Forum / Discussion Board

  • Single Sign On

  • Polls/Voting

Starting from

$59.95/month

Value for money

4.8

What users say about Preferred Patron Loyalty's value for money

Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.

BM

Becky M.

An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.

LJ

Leighann J.

Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

Features

Total

3

131

9

features in common

3

features in common

Genesys Cloud's unique features

  • Call Transfer

  • Gamification

  • Call Recording

  • Status Tracking

The IdeaWall's unique features

  • Customizable Branding

  • Online Forums

  • Prioritization

  • Single Sign On

Starting from

$75/month

Value for money

3.9

What users say about Genesys Cloud's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

SurveyLegend

4.6
(492)

Mobile-friendly survey management platform

Features

Total

4

74

9

features in common

4

features in common

SurveyLegend's unique features

  • Online Voting

  • 360 Degree Feedback

  • SSL Security

  • SMS Polling / Voting

The IdeaWall's unique features

  • Prioritization

  • Forum / Discussion Board

  • Single Sign On

  • Polls/Voting

Starting from

$19/month

Value for money

4.3

What users say about SurveyLegend's value for money

This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.

TF

Tiffanie F.

It is also great that you can export data to excel or as a csv. There is a good range of options for question types and it is easy to tailor these to your exact question requirements.

TF

Tess F.

IntouchSurvey

(0)

Survey platform for retail and hospitality sectors

Features

Total

5

86

9

features in common

5

features in common

IntouchSurvey's unique features

  • Survey Builder

  • Website Integration

  • Continuous Feedback

  • Access Controls/Permissions

The IdeaWall's unique features

  • Online Forums

  • Prioritization

  • Complaint Monitoring

  • Forum / Discussion Board