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Tidio Logo

Tidio

Communicator for businesses. live chat, messenger and email

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(50)

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Tidio Reviews - Page 10

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445 reviews

Recommended

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Danny L.

Design, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tidio is a great way to get a very nice chat IM feature on your website

Reviewed 4 years ago

It was easy to implement on my website and easy to figure out. I like the basic customizations that come with even the free plan.

Pros

I like how their free plan allows you to get a nice chat widget on your website and it's reliable, robust, and the app is cool. It should allow me to chat with potential clients and maybe convince them of the need to use my services and i can use the same chat widget to even answer a quick question for current customers too. I like the chatbots that can help to gather information from the visitor too and that make it feel like a human is responding to initial inquires. OVerall a nice chat app.

Cons

So far it works great. I can't think of anything that i don't like about the software at this point. It is well polished.

Vendor response

Hi there Danny, If I could rate a review here, I would give a 10 out of 10 on that one as well - to match the rating you gave us :-) Thank you for an excellent review!

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E-tai S.

Sports, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chat on your website the easy way

Reviewed 3 years ago

I like the software a lot solves my problem in a very easy way.

Pros

This is a great product to add to your site, it's very easy to use and does the job. I like it that you can customize in a very easy way the work flow. and that you have a lot of options and triggers

Cons

there is not a lot, the option when you have 4 answers you cant build a flow for all of them together

Vendor response

Hi there, Thank you so much for the max number of stars and your kind words! We also appreciate the constructive feedback, I will be happy to forward it to our developers.