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Tidio Logo

Communicator for businesses. live chat, messenger and email

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Tidio Reviews - Page 11

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459 reviews

DB
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Daniel B.

Broadcast Media, 1-10 employees

Used daily for 1-2 years

Review source

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the BEST Chat Apps

Reviewed 4 years ago
Pros

Tidio is Miles ahead. It is really easy to use and it is great designed. It makes having a live chat fun. And the best thing ist also has a mobile app to chat like you would with a friend with the visitors of your website.

Cons

It is only available in English. If you run a company outside of the US and UK it would make lif so much easier if it has the Option to switch in German oder Frensh. It's much needed that it adds language support also to the Dashboard.

Vendor response

Hi there, Thank you so much for the review! In the future we want to have the panel available in other languages too. Thank you very much for the valuable feedback!

PZ
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Pete Z.

Information Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great software with great customer support.

Reviewed 4 years ago

I'm impressed with the customer support. They answered my questions promptly considering the time difference as I am in China.

Pros

Easy to use. The free version covers almost all the functionalities I was looking for. I can live chat with visitors on our website and send them files and pictures through the software.

Cons

I hope the free version has live typing, live vistor list and viewed pages. Our company is tiny. We only need two seats. We are not ready to buy the paid version, but we really like the functions that come with the paid version.

Vendor response

Hi there, Thank you so much for the great review! I am sure we will be looking into the pricing in the future, we really appreciate the feedback.