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Tidio
Communicator for businesses. live chat, messenger and email
Tidio Reviews - Page 12
459 reviews
Recommended
Tony F.
Architecture & Planning, 1-10 employees
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I really didnt get to use it for long enough to form a positive opinion
by far the worst thing about this software is that before the customer can even start a chat, they need to have over their email address. Why should a customer risk a lifetime of spam in order to ask a simple question?
Hi there, Thank you for the review! Regarding the need to provide the email, You can remove the prompt asking for iunder at the Settings> Channels> Live Chat> Appearance> Pre-chat survey section of the Tidio panel. Then save at the bottom of the Channels section to apply the changes. We hope that in the future we will deserve more stars. If you have any questions, feel free to respond :)
Verified reviewer
Retail, 1-10 employees
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Very easy to use, easy to implement and many integrations available.
whatsapp or whatsapp business integration
Hi there, Thank you so much for the feedback and recognition! We are in the process of creating a dedicated integration for Whatsapp, but it will be released in the future.
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