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Tidio Logo

Communicator for businesses. live chat, messenger and email

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Tidio Reviews - Page 14

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459 reviews

po
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princely o.

Retail, 1-10 employees

Used daily for less than 6 months

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Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best Live chat system

Reviewed 2 years ago
Pros

I just started using Tidio and it is the best so far, the system is great, exactly what we want, and can also serve as an analytics system, the Interface and experience is also great.

Cons

I feel it should integrate with woo-commerce to automatically generate a coupon code for first time user

KF
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Kumail F.

Food Production, 51-200 employees

Review source

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Excellent chat service

Reviewed 4 years ago

Without a doubt the software is very good. But unfortunately i have to shift to another service as my online business is new and i did not want to burden it with a monthly fee.

Pros

Excellent, fast, easy to deploy. Visitor tracking is better than other apps.

Cons

The monthly charge for the premium service is a blow to new startups.

Vendor response

Hi there, Thank you so much for the review! We are very glad that you enjoy our product. We understand that premium subscriptions can be a burden for a new project. That is why Tidio delivers great value even on the free basic plan. It has unlimited chatting and up to 3 operator seats plus many more features totally free of charge. If you have any questions, we're always for you. You can reach us at support@tidio.net