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TruChat vs AppFollow Comparison

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Overview

TruChat is an AI powered chatbot & live chat platform that lets users build multichannel conversational marketing chatbot...

AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$30.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(2)

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

(6)

5

4

3

2

1

4

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features45
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Appointment Management
  • Auto-Responders
  • Automated Sales
  • Bulk Send
  • Callback Scheduling
  • Chat
  • Chat Transcript
  • Conditional Logic
  • Contact History
  • Conversion Tracking
  • Custom Fields
  • Custom Landing Pages
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Drag & Drop Interface
  • Event Triggered Actions
  • File Management
  • Filtered Views
  • Follow-up Scheduling
  • History Tracking
  • Instant Messaging
  • Keyword Tracking
  • Lead Distribution
  • Lead Management
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multiple Data Sources
  • Natural Language Search
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Request Routing
  • Search Functionality
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Third Party Integration
  • Usage Tracking
  • Visitor Tracking
  • Visual Analytics
  • eCommerce Integration
  • Total features18
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Appointment Management
  • Auto-Responders
  • Automated Sales
  • Bulk Send
  • Callback Scheduling
  • Chat
  • Chat Transcript
  • Conditional Logic
  • Contact History
  • Conversion Tracking
  • Custom Fields
  • Custom Landing Pages
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Drag & Drop Interface
  • Event Triggered Actions
  • File Management
  • Filtered Views
  • Follow-up Scheduling
  • History Tracking
  • Instant Messaging
  • Keyword Tracking
  • Lead Distribution
  • Lead Management
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multiple Data Sources
  • Natural Language Search
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Request Routing
  • Search Functionality
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Third Party Integration
  • Usage Tracking
  • Visitor Tracking
  • Visual Analytics
  • eCommerce Integration

Integrations

  • Total integrations6
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations18
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

TruChat vs. AppFollow

See how TruChat and AppFollow stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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