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TruChat vs Avis de Confiance Comparison

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Overview

TruChat is an AI powered chatbot & live chat platform that lets users build multichannel conversational marketing chatbot...

Avis de Confiance is a cloud-based reviews management solution that helps enterprises collect feedback from customers through...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$30/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
59/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(2)

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features71
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • Bulk Send
  • Callback Scheduling
  • Campaign Management
  • Canned Responses
  • Charting
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Commenting / Notes
  • Communication Management
  • Compliance Management
  • Conditional Logic
  • Contextual Guidance
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customization
  • Dashboard
  • Data Import/Export
  • Drag & Drop
  • Email Automation
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • File Sharing
  • For Developers
  • Group Messaging
  • Historical Reporting
  • Human Handover
  • Intent Recognition
  • Interaction Tracking
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • Offline Form
  • One-to-One Messaging
  • Pre-Configured Bot
  • Proactive Chat
  • Product Recommendations
  • Progress Tracking
  • Ratings / Reviews
  • Real Time Data
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Role-Based Permissions
  • Rule Based Publishing
  • SMS Messaging
  • Sales Automation
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Usage Tracking/Analytics
  • Visitor Tracking
  • Visual Analytics
  • Website Visitor Tracking
  • Widgets
  • Total features26
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • Bulk Send
  • Callback Scheduling
  • Campaign Management
  • Canned Responses
  • Charting
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Commenting / Notes
  • Communication Management
  • Compliance Management
  • Conditional Logic
  • Contextual Guidance
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customization
  • Dashboard
  • Data Import/Export
  • Drag & Drop
  • Email Automation
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • File Sharing
  • For Developers
  • Group Messaging
  • Historical Reporting
  • Human Handover
  • Intent Recognition
  • Interaction Tracking
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • Offline Form
  • One-to-One Messaging
  • Pre-Configured Bot
  • Proactive Chat
  • Product Recommendations
  • Progress Tracking
  • Ratings / Reviews
  • Real Time Data
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Role-Based Permissions
  • Rule Based Publishing
  • SMS Messaging
  • Sales Automation
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Usage Tracking/Analytics
  • Visitor Tracking
  • Visual Analytics
  • Website Visitor Tracking
  • Widgets

Integrations

  • Total integrations6
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations2
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

TruChat vs. Avis de Confiance

See how TruChat and Avis de Confiance stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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