TruChat Features

TruChat

Natural language processing powered chatbot + live chat

5.0/5 (2 reviews)

TruChat Feature Summary

  • Agent + Chatbox Reviews
  • Appointment Scheduling
  • Audience Segmentation
  • Canned Responses
  • Chatbot
  • Code-free Development
  • Contextual Guidance
  • Conversation Analytics
  • Email Automation
  • File Sharing
  • Group Messaging
  • Human Handover
  • Intent Recognition
  • Lead Qualification
  • Machine Learning
  • Mobile Messaging
  • Multichannel Conversational Marketing
  • Natural Language Processing
  • Offline Form
  • Omni-Channel
  • On-Screen Chats
  • One-to-One Messaging
  • Pre-configured Bot
  • Proactive Chat
  • Product Recommendations
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting/Analytics
  • Reusable Components
  • Transcripts/Chat History
  • Transfers/Routing
  • Usage Tracking / Analytics
  • Virtual Assistant
  • Website Visitor Tracking

Competitor Feature Comparison

API
Activity Dashboard
Appointment Management
Auto-Responders
Automated Sales
Bulk Send
Callback Scheduling
Chat
Chat Transcript
Conditional Logic
Contact History
Custom Fields
Custom Landing Pages
Customer Segmentation
Customizable Branding
Data Import
Drag & Drop Interface
Event Triggered Actions
File Management
Filtered Views
Follow-up Scheduling
History Tracking
Instant Messaging
Lead Distribution
Lead Management
Mobile Integration
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Natural Language Search
Progress Tracking
Ratings & Reviews
Real Time Data
Real Time Notifications
Reporting & Statistics
Request Routing
Social Media Integration
Support Ticket Management
Support Ticket Tracking
Tagging
Third Party Integration
Usage Tracking
Visitor Tracking
Visual Analytics
Visit WebsiteCompare App
API
Activity Dashboard
Appointment Management
Auto-Responders
Automated Sales
Bulk Send
Callback Scheduling
Chat
Chat Transcript
Conditional Logic
Contact History
Custom Fields
Custom Landing Pages
Customer Segmentation
Customizable Branding
Data Import
Drag & Drop Interface
Event Triggered Actions
File Management
Filtered Views
Follow-up Scheduling
History Tracking
Instant Messaging
Lead Distribution
Lead Management
Mobile Integration
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Natural Language Search
Progress Tracking
Ratings & Reviews
Real Time Data
Real Time Notifications
Reporting & Statistics
Request Routing
Social Media Integration
Support Ticket Management
Support Ticket Tracking
Tagging
Third Party Integration
Usage Tracking
Visitor Tracking
Visual Analytics
Visit WebsiteCompare App
API
Activity Dashboard
Appointment Management
Auto-Responders
Automated Sales
Bulk Send
Callback Scheduling
Chat
Chat Transcript
Conditional Logic
Contact History
Custom Fields
Custom Landing Pages
Customer Segmentation
Customizable Branding
Data Import
Drag & Drop Interface
Event Triggered Actions
File Management
Filtered Views
Follow-up Scheduling
History Tracking
Instant Messaging
Lead Distribution
Lead Management
Mobile Integration
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Natural Language Search
Progress Tracking
Ratings & Reviews
Real Time Data
Real Time Notifications
Reporting & Statistics
Request Routing
Social Media Integration
Support Ticket Management
Support Ticket Tracking
Tagging
Third Party Integration
Usage Tracking
Visitor Tracking
Visual Analytics
Visit WebsiteCompare App

Mobile apps

iOS App


2 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

TruChat Feature Reviews

2 reviewers had the following to say about TruChat's features:

Anonymous
(Management Consulting company, myself only employees)

The Best Conversational Platform Out There

2019-02-06

I wanted to provide support to my users on a 24/7/365 basis.

Pros

The mobile app notifies me when a visitor lets me monitor a chat in process and even take over from the bot!

Cons

Not much to complain about. I'd like to see more templates and I know that more are coming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Van Saliba

TruChat Review

2019-02-08

24-7 response to all of our potential customers

Pros

Answers the question 24-7 Excellent Service

Cons

Nothing - worked Perfect for all our users

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TruVisibility


Thanks Van. It is a pleasure working with your company. We will work with you to continue to optimize the results of your chatbot so your company can continue to be a leader in your industry.

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