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Web conferencing and remote support software
Functionality
4.4
/5
26
Total features
37
6 categories
TurboMeeting features
Common features of Remote Support software
Functionality
4.4
/5
26
Price starts from
795
Total Features
37
Unique features
Audio Calls
Diagnostic Tools
On-Demand Webcasting
International Calling
Functionality
4.6
/5
11K
Price starts from
298.80
/user
Per year
Total Features
44
Features in Common
20
Unique features
Access Controls/Permissions
Video Management
Drag & Drop
Document Management
John K.
Utilities, 51-200 employees
Used weekly for 2+ years
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For It shops and small and medium businesses this product is perfect. Pay once and annual support and it is very budget friendly.
Quick to bring in and setup. It has been reliable now for almost 6 years and allows IT the flexibility to help support users and users to feel empowered to host their own meetings. User provisioning is simple and security groups can be easily applied.
It could use better auditing and logging. Such as being able to search and store meeting chat history and user activity like file transfer attempts and maybe a digital loss and content filter. But those are advanced options that may only be needed for regulated industries. Two factor for Admins would be nice. Some times remote admin has hiccups with prompts and reconnecting.
Albert L.
Research, 51-200 employees
Used daily for 2+ years
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Our users us this daily internally with our own employees and externally with clients. The only problem I ever had with this product is running out of licenses. This product is instrumental in providing web based conferencing functionality and in making our teams more productive.
- Does what it needs to do (web conferencing, HD video conference, Remote Support, Remote Access - I like the simplicity of the user interface and administration - Maintenance Free - Used the TM250 for 7 trouble-free years - Push Updates from RHUB - More cost effective than Webex
Some might say the UI is a bit crude but it does work for me. We just upgraded to a TMA - 20. When I got the package, my first reaction was "Did they send me the right hardware?" The package was small and light. When I opened it, it was smaller in Length and Width of an iPhone 7. Our old unit was a TM-250 which was the size of a Zotac micro-computer. Can't believe something this small can be an improvement over what we currently have. This isn't a "con" but more of a feedback. If it works as well as our old one with the new footprint then that is amazing.
Zachary F.
Insurance, 51-200 employees
Used weekly for 2+ years
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Enterprise level software for small business pricing, you'll be happy you bought Turbo Meeting.
It does everything we need that all the big names do at a fraction of the cost. I think there is a conspiracy by the large corporations to suppress knowledge of TurboMeeting. Buy this, you won't regret it. Their licensing and pricing model is exactly what we needed.
There may have been a bug in the past about integrating the API with our website for users to sign up for webinars, but honestly it's not a feature we had much need for and may have already been fixed with a software update.