TurboMeeting Pricing Plan & Cost Guide

TurboMeeting

Web conferencing and remote support software

4.76/5 (25 reviews)

TurboMeeting Pricing

Starting from: $795.00

Pricing model: One Time License

Free Trial: Available

TurboMeeting pricing starts at $795 for a standard, one-time license.

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TurboMeeting Pricing Reviews

Pros
  • The yearly cost of this technology is minimal compared to the excellent reliability, usability and support.Dan S.Read the full review
  • TurboMeeting is very reliable and R*HUB is a great technology partner.Dan S.Read the full review
  • On-site hub worked perfect as a host. Minimal connection issues and great app support.robert o.Read the full review
Cons
  • I have also had to reboot the appliance a few times, due to no response on the network. But no more often than once every 2 to 3 months.John D.Read the full review
  • Too much information in calendar. It gets confusing for the team with too many options.Elle R.Read the full review
  • Sometimes we face problems with voice quality during sessions, especially long distance customers. Also, we are facing problem from Mac system.Goutam D.Read the full review
100%
recommended this to a friend or a colleague

14 reviewers had the following to say about TurboMeeting's pricing:

Zachary F.

Buy this instead of WebEx, or GoToMeeting, etc. It really is a replacement and 1/10 the cost.

Used weekly for 2+ years
Reviewed 2018-08-17
Review Source: Capterra

Enterprise level software for small business pricing, you'll be happy you bought Turbo Meeting.

Pros
It does everything we need that all the big names do at a fraction of the cost. I think there is a conspiracy by the large corporations to suppress knowledge of TurboMeeting. Buy this, you won't regret it. Their licensing and pricing model is exactly what we needed.

Cons
There may have been a bug in the past about integrating the API with our website for users to sign up for webinars, but honestly it's not a feature we had much need for and may have already been fixed with a software update.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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paul t.

take me to the rivr.er; no, take me to GotoMeeting!

Used monthly for 2+ years
Reviewed 2018-08-15
Review Source: Software Advice

How can you beat the value for your money - Hugh value and zero cost. Ig you have your on small business, get this software and use it. I have for about 10yrs now.

Pros
Free, easy to use, great features for the meetings you typically hold - talking heads. Even does video.

Cons
GotoMeeting does not work on some systems people have like Linux. But Windows and mac, no issues. Oh and support cannot help here, there are no workarounds.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Patrick N.

TurboMeeting

Used weekly for 6-12 months
Reviewed 2017-07-20
Review Source: Software Advice

Pros
This is an excellent tool if you need to connect multiple people for a project. It is also very attractively priced

Cons
I really can't find anything I don't like about this. It is easy to use, anyone can host, webinars are great...

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Goutam D.

I love this product..

Used daily for 2+ years
Reviewed 2017-05-20
Review Source: Capterra

Pros
Value for money / Security, we have full control over the appliance, easy maintenance, we are rarely calling Turbo Meeting support.

Cons
Sometimes we face problems with voice quality during sessions, especially long distance customers. Also, we are facing problem from Mac system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ryan S.

It's a great remote tool and the price can't be beat.

Used daily for 2+ years
Reviewed 2017-12-15
Review Source: Capterra

Pros
It's fast and easy to use. I've helped support a lot of computer illiterate and elderly people and they were able to let me remote into their systems pretty easily. I've been using this product for 5 years now. I've tried all the remote support software and this is the best and most economical. Whenever I have a problem or question I talk to their support agent and he's great to work with.

Cons
Yearly support renewals. It's not too bad to renew though, all the companies do it. Some of the smaller products seem to go out of life pretty quick.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jose R.

Very cheap Alternative to other vendors

Used occasionally for 1-2 years
Reviewed 2020-02-20
Review Source: Capterra

It’s a good product , but it was not the right fit for our organization

Pros
Ability to host the server on premises Overall cost to license and renew the platform Integration with Outlook

Cons
Unfortunately because of the on-premises solution hosting. The trade off was that we were limited by our own network capabilities. Also, the learning curve for most of the end users became too high to overcome. Many of our overseas users experienced issues connecting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Kyle T.

Easy to use. Versatile, with great features.

Used daily for 2+ years
Reviewed 2017-05-22
Review Source: Capterra

Pros
Very easy initial installation. User friendly interface makes it simple to setup a call quickly. Integration with Microsoft Outlook is great. Recording feature allows users to replay calls later. No monthly cost. Minimal annual warranty fee.

Cons
Too much detail in calendar appointment sometimes confusing to recipients ie: alternate numbers, tips, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Albert L.

Problem free for 7 years.

Used daily for 2+ years
Reviewed 2017-05-20
Review Source: Capterra

Our users us this daily internally with our own employees and externally with clients. The only problem I ever had with this product is running out of licenses. This product is instrumental in providing web based conferencing functionality and in making our teams more productive.

Pros
- Does what it needs to do (web conferencing, HD video conference, Remote Support, Remote Access - I like the simplicity of the user interface and administration - Maintenance Free - Used the TM250 for 7 trouble-free years - Push Updates from RHUB - More cost effective than Webex

Cons
Some might say the UI is a bit crude but it does work for me. We just upgraded to a TMA - 20. When I got the package, my first reaction was "Did they send me the right hardware?" The package was small and light. When I opened it, it was smaller in Length and Width of an iPhone 7. Our old unit was a TM-250 which was the size of a Zotac micro-computer. Can't believe something this small can be an improvement over what we currently have. This isn't a "con" but more of a feedback. If it works as well as our old one with the new footprint then that is amazing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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James M.

Solid product with a great price point

Used weekly for 2+ years
Reviewed 2017-05-21
Review Source: Capterra

"Top shelf" communications product that gives me everything I need.

Pros
For less cost than just about every competitor, I get as many or more features than all of the others. The product works very well and it's platform agnostic abilities allow anyone to use it effectively and efficiently. When I've wanted a feature modified, their engineering team has always tried to implement it in a reasonable amount of time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jack M.

A reliable and feature rich choice for conferencing and support.

Used occasionally for 2+ years
Reviewed 2020-02-19
Review Source: Capterra

We've had TurboMeeting for several years. I bought it back when alternatives were very expensive. We've used it for years to host webinars and support sessions with our remote employees. Since moving to Office 365 for our Office software needs, most web conferences are handled with Skype for Business, or more recently, Teams. However, the IT department does still use TurboMeeting to assist customers when they need help or to troubleshoot issues a customer reports about our website.

Pros
TurboMeeting is reliable, inexpensive, feature-rich, easy to install and maintain.

Cons
The only problem I've ever had with TurboMeeting is that it can sometimes be problematic talking a remote user through the process of connecting to a meeting, particularly support meetings with inexperienced users. I don't think this is necessarily a problem specific to TurboMeeting though. The user on the other end is generally the real problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dan S.

TurboMeeting is very reliable and R*HUB is a great technology partner!

Used daily for 2+ years
Reviewed 2017-05-22
Review Source: Capterra

Ease of use. Reliability. Great support from R*Hub!

Pros
TurboMeeting is very easy to use for our in-house support staff, our external contractors, and our customers. In the rare situations where we need support, our rep and his team have always been quick to respond and very helpful in providing guidance and resolutions. The yearly cost of this technology is minimal compared to the excellent reliability, usability and support!

Cons
We are generally very happy with the product. Occasionally we'll run into a snag if the customer/user who we are connected to is not an Administrator on the computer, but we can verbally guide them through necessary steps while observing their desktop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karen M.

An amazing product at a very reasonable price point.

Used monthly for 1-2 years
Reviewed 2017-05-23
Review Source: Capterra

My group meetings are now able to connect representatives that are unable to travel to meetings. We see them on the screen and they see those at the meeting table --- it is almost like having them at the table. Audio is also heard both ways. This has added great value to the meetings, and to my business. This is state-of-the-art for this industry.

Pros
Ease of set-up and user friendly. The customer support available is phenomenal - immediate help when needed, no need to answer a bunch of prompts as you actually get to speak to someone!

Cons
Occasional difficulty with those trying to join our meeting. NOTE: this is most often an issue on our end, not on the part of the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brian C.

It is WebEx in a box

Reviewed 2010-02-12
Review Source: Capterra

Highly recommended to those who want to cut the related subscription expenses, improve productivity with the unlimited usage and enhance business identity through various customization and integration functions provided by the appliance. If you are in finance and legal business where security is critical, you won't find a better alternative.

Pros
The major advantage is cost saving. It claims you can get paid back in 3-5 months compared to hosted services. I agree with it. The appliance comes with four applications: web meeting, seminar, remote support and remote access. To an SMB company, it serves its needs very well. The performance is fast and the image quality is excellent. One nice little function worth to mention is it allows you to redirect your attendees to your website at the end of each session. The installation is fairly easy taking around 15 minutes. Once it is done, leave it alone and it will self-update. The support staff is knowledgeable and very helpful.

Cons
You do need a stable and faster Internet connection in order to deliver a decent service to your customers by the appliance. I would recommend you should use a cable Internet connection. A DSL connection is a stretch. Also, as a part of the total costs, you need to consider the optional 20% annual service fees (after the first 12 months) to cover the software upgrade, support and hardware warranty.

Rating breakdown

Ease of use
Customer support

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John D.

The best, most cost effective solution money can buy!

Used daily for 2+ years
Reviewed 2017-05-22
Review Source: Capterra

Freedom to remotely access in every way necessary (video, remote control, webinar, etc.) while maintaining on-premise security

Pros
I have used this appliance in two agencies I have worked in. As a matter of fact, I have assisted in purchasing it in each of them. When comparing the cost to the alternative vendors, there was no comparison. One of the biggest reasons I moved to this solution is the ability to download the client to a computer without the need for administrative credentials, as our users do not have those rights. From an IT point of view, we love the ability to connect to computers outside our network, without the users needing admin rights, and then be able to elevate TurboMeeting in the session, without user assistance other than clicking a single button. Then there is an option to reboot the remote PC into safe mode, with networking support, and auto reconnects once in safe mode!!! Also, the ability to use LDAP domain authentication is very handy in our large organization. Other solutions we have used have required reconnecting the session after network changes have been made. For example, when we troubleshoot VPN sessions, once connected to the VPN we have previously had to reconnect after the user attaches to a VPN session. TurboMeeting/RHUB appliances seem automatically detect there is a change in the network connection and attaches to the session. Overall, we LOVE this appliance for ALL of its functionality.

Cons
There have been times I have had to wait for fixes to the firmware in order for our environment to work correctly. But there are two sides to that scenario... because of their great customer support, it didn't take a year for these kinds of fixes to take place. As soon as I brought up the problems, they began working on them. That is the kind of company this is. I have also had to reboot the appliance a few times, due to no response on the network. But no more often than once every 2 to 3 months. I would like to see LDAP Security and Authentication built out to allow for nested group membership, and Admin rights added to LDAP groups (rather than local users on the device only)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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