Ubicentrex Features

Ubicentrex

French call center software

5.0/5 (2 reviews)

Ubicentrex Feature Summary

  • Gestion de salle d’attente et des retards des clients
  • Authentication & security
  • SMS with "read receipts"
  • Calendar management
  • Computer telephony
  • Fax management
  • Reporting & statistics
  • Invoicing
  • Call monitoring
  • Automatic call distribution
  • Appointment management
  • Call center management
  • Call list management
  • Automated call center
  • Multi-channel communication

Customer Service & Support Feature Comparison

Most popular features of all Customer Service & Support apps

API (186 other apps)
Activity Dashboard (93 other apps)
Automatic Notifications (91 other apps)
CRM Integration (78 other apps)
Chat (171 other apps)
Contact History (73 other apps)
Customizable Branding (92 other apps)
Email Integration (83 other apps)
Instant Messaging (89 other apps)
Knowledge Base Management (90 other apps)
Monitoring (90 other apps)
Multi-Channel Communication (85 other apps)
Prioritizing (63 other apps)
Real Time Monitoring (66 other apps)
Reporting & Statistics (107 other apps)
Social Media Integration (79 other apps)
Support Ticket Management (66 other apps)
Surveys & Feedback (80 other apps)
Third Party Integration (113 other apps)
Workflow Management (74 other apps)

Mobile apps

iOS App


8 reviews

See all iPhone Apps

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


22 reviews

See all Android Apps