App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Umanest Logo

Umanest

Loyalty and reputation toolkit for property managers.

see alternatives

(0)

Umanest Pricing, Features, Reviews and Alternatives

Umanest product overview

What is Umanest?

Umanest is a loyalty and reputation toolkit designed to help property managers grow a reputable and sustainable business. It helps users automate feedback collection from landlords and tenants and manage client retention, online reviews, and referrals.

Key benefits of using Umanest

Get proactive communication with your landlords and tenants, with Umanest's satisfaction surveys based on their unique client journey.
Protect and improve your brand reputation, by collecting more positive reviews and authentic testimonials to post to social channels and climb up search rankings.
Get the right information at the right time, with Umanest's trigger-based actions and notifications for your team.
Integrate Umanest with your existing management system and add our loyalty toolkit into your regular workflow, without disruption to your existing systems.
Use our built-in customer journey mapping to help you at key milestones of a landlord and tenant relationship by proactively surveying satisfaction.
Generate leads without spending on ads with testimonials, referrals and recommendations. Automate posting to social media and online reviews, and thank clients with memorable hand-written cards.

Make good decisions based on reliable information, with Umanest's accessible dashboard of performance metrics to compare different offices, teams, portfolios and even industry-rank comparisons.

Empower your team with role-specific reporting, with tailored access based on team roles. Business owners and executives get Business Intelligence improvement reports.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Documentation
Videos

Umanest FAQs

Q. Who are the typical users of Umanest?

Umanest has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money

See free alternatives

Q. What languages does Umanest support?

Umanest supports the following languages:
English

See alternatives

Q. Does Umanest offer an API?

Yes, Umanest has an API available for use.

See alternatives

Q. What level of support does Umanest offer?

Umanest offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

See alternatives

Umanest features

Functionality

5.0

/5

3

Total features

51

14 categories

Most valued features by users

Reporting/Analytics
API
Third Party Integrations
Customizable Branding
Reporting & Statistics
Activity Dashboard
Surveys & Feedback
Alerts/Notifications

Functionality contenders

Umanest users reviews

Overall Rating

5.0

/5

3

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Overall rating contenders

HH
AvatarImg

Hamish H.

Real Estate, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A tool every Property Management business needs!

Reviewed a year ago

Our experience with Umanest has been a very positive one. [SENSITIVE CONTENT] has been very helpful and provided us with great training and insight.

Pros

This tool asks all the right questions, to all the correct people. Unlike other NPS survey tools, this tool is made for the Property Management industry. I love the type of questions it asks our clients - giving us a really good insight into the service we provide our clients, and what we can do to improve our service offering. Not only does it work really well, it seamlessly integrates with our trust account system - so no manual input!

Cons

We can't find any faults with the software or the service we have received.

SA
AvatarImg

Solly A.

Real Estate, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Feedback keeps us honest in out business operations and team performance.

Reviewed 5 months ago

It's been really good, the customer service we receive is excellent they are always listening to our problems and deliver on our expectations

Pros

The ability to see staff ratings on a high level and in detail if required

Cons

The inability to directly link reviews to google

YL
AvatarImg

Yves-Louis D.

Real Estate, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MUST BE USED

Reviewed 2 years ago
Pros

A very useful management tool, a fantastic Quarterly review to know the mood of all our landlord and tenants . Better to get even a bad review on Umanest than on internet or social network and you can remedy the issue . The team likes it and is in a hurry to get the results . It push naturally the people in the company to offer a better service .

Cons

We don't know sometimes who is writing the comments, a bit frustrating but understandable

Common Umanest comparisons

Umanest logo
Bitrix24 logo
UmanestvsBitrix24

Related categories