Upscope vs Iperius Remote Comparison

TeamViewer Remote

AnyDesk

Supremo Remote Desktop 

Faveo Helpdesk

Ammyy Admin

pcvisit

New Upscope User

Quickest access to help / train clients. Saves us frustrations of app-based remote software, which often is blocked by firewalls or other protections.

Overall ok. Cannot type, cannot view drop-down menus. Needs a lot more bandwidth to use.

Super positive. Upscope has replcaed our clunky software previously used for screenshare for support purposes and something we will continue to use

Quality Product

Compare Upscope and Iperius Remote based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

TeamViewer is a remote support, remote access & online meetings management software which supports remote computer restart, printing, & install, & more

Upscope co-browsing is a one click, no-download, interactive screen sharing solution for customer support and sales. It provides a secure co-browsing solution for improving customer experience in financial, health, SaaS and other industries via cloud, API and on-premise options.

Access Controls/Permissions

Audit Trail

Collaboration Tools

Customizable Branding

Diagnostic Tools

Remote Access/Control

Remote Monitoring & Management

Screen Sharing

Session Transfer

Single Sign On

Third-Party Integrations

Upscope

Web-based

Training team lead

The ability to screen share with your customers is a great asset when assisting non-tech-savvy users.

Sales & Recruiting 

I love the fact that it is super easy to use, and how often it comes in handy to help issues at hand.

Customer Success Manager

We use Upscope within Intercom so our customers can share their screen with us and so we can provide better customer support. It's very easy to use, quick, and super useful.

Corporate Trainer

Not being able to see PDF documents that our site creates for the user is also a PROBLEM. I have had problems of the connection just dropping for no reason.

Support Tech Engineer 

Upscope is easy to use and a click away from getting on a screen share with another user. It has improved our time to resolve issues and given us an advantage is the software industry.

I have used upscope for over 2 years and I love how easy and effective it is for me to use all the time.

Associate Digital Marketing Manager

Upscope's ability to allow customer service agents to share their screen with a customer is incredibly helpful.

Customer Success 

Ability to highlight on the screen, easy integration with other technology, quick connect.

Director of Marketing

For us, we had imbedded windows within our website and it was a struggle to have those show through upscope.

President & CEO

We are so happy we found them through a integration with Intercom and it has allowed us to change the way we handle screenshared.

Customer Experience Team

Do let me know if this keeps happening even after doing this and I'll dig further.

Country Manager and Dietitian 3837N

It takes too long to load when they change the tab (perhaps this is more of an internet problem). Sometimes it does not find a client online even though I'm chatting with them on Intercom.io.

Product Manager

What I like most about UpScope is the 1-click instant screen share.

Easy of use and ability to add more information to a clients profile for future inquires.

Upscope: Exactly what you want for customer service screensharing.

Customer Success Associate

It allows us to see exactly what the user is seeing and helps us avoid misinterpretations.

Upscope screenshot: Upscope screensharing from chat

Upscope screenshot: Upscope mouse control

Upscope screenshot: Upscope drawing functionality

Upscope screenshot: Upscope audio calling

Freelancers

Large Enterprises

Mid Size Business

Public Administrations

Small Business

SupRemo helps private and companies to connect with remote devices or servers to manage applications and provide support. The white-label capabilities let professionals personalize the interface using custom logos, company details and themes to establish brand identity with clients.

Ammyy Admin facilitates remote maintenance and control of other systems. The software can also transmit its own desktop and audio content to any targeted system. This Ammyy Admin functionality can also be used to organize remote training courses and online presentations.

Pcvisit is a cloud-based software designed to help self-employed IT experts, small support teams, and helpdesk teams manage remote support, server access, and ad hoc IT support operations. The platform allows organizations to remotely connect with customers' systems and run various tests to identify software and hardware-related issues.

Iperius Remote is a remote desktop software designed to help businesses connect with Windows and Mac computers or servers to provide support, transfer files, share screens, and more. Administrators can customize the platform by adding the organization's name, logo, information, and preset options.

Activity Dashboard

Authentication

Chat/Messaging

Diagnostics Tools

Drag & Drop

File Sharing

File Transfer

Live Chat

Mobile Access

Monitoring

Multi-Channel Communication

Multiple Monitor Access

Multiple User Accounts

Real-Time Chat

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Updates

Remote Printing

Remote Update/Installation

Reporting & Statistics

Reporting/Analytics

Screen Recording

Secure Login

Session Recording

SSL Security

Summary Reports

Two-Factor Authentication

Unattended Access

User Management

Iperius Remote

Android

Windows

iPad

iPhone

CEO and Owner

I am a big fan of iperius Remote, I hope that they will continue to offer this great and ingenious software in this form in the future.

Head of Customer Support

Iperius Remote is an excellent and secure remote access solution. It is easy to use, and the user interface is intuitive and user friendly.

Titolare e tecnico informatico

It's absolutely easy-to-use, the connection is stable and has a good quality. There are also basic file transfer and chat functions, so it can be considered a pretty complete tool for remote desktop.

Managing Director

If the development of the software continues, Iperius will get more customers. However, the mistake should not be made to increase prices, otherwise customers will be lost.

Tecnic

Ease of configuration and maintenance of the program. Easy to update and a very nice interface.

Sole Proprietor

It is easy to set up and use and there are constant reviews and updates to the package which usually improve an already excellent software package.

SYSTEM ENGINEER

Easy to use software, quite fast, nice pricing, and a good integration with the rest of the suite from Iperius.

Sales

This is particularly useful for me as a user, as it allows me to work more efficiently and effectively, without having to switch between multiple applications or systems.

Simplicity, cost and value for money. Good customer support and quick help when needed.

Frontend Engineer

Overall, I'd definitely recommend giving it a try. It's got a lot of features that set it apart from other options on the market, and the support team is pretty helpful too.

Zoho Developer

One downside for me is that it can be a bit pricey, particularly for smaller businesses or individuals.

Additionally, Iperius Remote offers two-factor authentication, which adds an extra layer of security to the login process. Also like this another feature of Iperius Remote, the ease of use.

Additionally, it integrates well with other applications and systems, making it a versatile and effective remote access solution.

It is some what unstable, it is not always possible to see online clients from address book.

Easy to use remote management software with good pricing.

It is an inexpensive Tool, that does exactly what it is supposed to do. It works very well and i like it.

IT Manager

Ease of use and the features that I need for remote access.

The only downside to Iperius Remote is its cost. It is quite expensive compared to other remote access solutions.

Upscope vs Iperius Remote Comparison

Upscope

Iperius Remote

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives