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USAN Contact Suite for Amazon Connect
Extending the power and breadth of Amazon Connect
USAN Contact Suite for Amazon Connect Pricing
Pricing overview
Value for money rating
5.0
/5
3
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No pricing info
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79
/user
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34.90
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50
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29
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19
/user
Per month
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Free trial
1 reviewer mentioned:
Terry L.
Education Management, 51-200 employees
Used daily for 1-2 years
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Contact suite allowed us to realize that "one pane of glass" solution where multiple tools my agents were using could be brought to their finger tips. It also allowed us to provide a data rich handoff from the IVR to the agent so they had the context of the call.
Contact Suite made our jump to the cloud and the integration of Amazon Connect a very simple process. They also provided timely and cost-effective professional services to connect data to third party or proprietary systems where my IT team lacked bandwidth and requisite knowledge.
The user interface isn't "sexy" but it extremely customizable and flexible by a business-level administrator.
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