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Userlike

Live chat and customer messaging for businesses of all sizes

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(42)

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Userlike Reviews - Page 4

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646 reviews

Recommended

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Dominik B.

Furniture, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool for fast and efficient customer support.

Reviewed 7 years ago
Pros

- Very easy to use - Great setting possibilities - Good adaptability - Good value - Fast Support from Userlike

Cons

- It would be great if you could send pictures in chat - Individual modules (such as analysis) are not purchased separately

ST
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Svetlana T.

Photography, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Userlike Experience

Reviewed 5 years ago

Userlike Live Chat is a great tool when it comes to engaging my website visitors in a conversation and answering their questions in an informal manner then and there.

Pros

Very user-friendly. Extremely easy to modify the functionality and the look of a widget to match the website you are using it on. I love info pop-ups next to each feature. For someone like me, who has no 'operator' experience with live chats, it makes understanding and configuring a widget a breeze.

Cons

I wish there was a messenger-type pop up window for an operator to type answers in. I think it would feel more natural.