Vivantio ITSM Pricing Plan & Cost Guide

Vivantio ITSM

Flexible, Trusted, Reliable Service Desk Software

4.25/5 (88 reviews)

Vivantio ITSM Pricing

Starting from: $90.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

The Vivantio Platform provides multiple licensing options to allow you to maximize your investment and keep your whole service team connected.

Competitors Pricing

QwikDial

Starting from: $0.06/month
Pricing model: Freemium, One-time License, Subscription

Everest

Pricing model: Subscription

NetHelpDesk

Starting from: £21.00/month
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

bpm'online service

Starting from: $35.00/month
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

everything HelpDesk

Starting from: $20.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does Vivantio ITSM compare with other Customer Service & Support apps?

Subscription plan?

Vivantio ITSM



98% of apps offer a
subscription plan

Free trial?

Vivantio ITSM



88% of apps have a
free trial

Freemium plan?

Vivantio ITSM



32% of apps have a
freemium plan

Pricing Comparison

Customer Service & Support app prices shown are $/month




Vivantio ITSM Pricing Reviews

Pros
  • Useability
  • Ease use of use and adaptability
Cons
  • Down time
  • API integration
98%
recommended this to a friend or a colleague

3 reviewers had the following to say about Vivantio ITSM's pricing:

Akinbola Fatoye

ITSM with ease

Used weekly for 2+ years
Reviewed 2017-02-03
Review Source: Capterra

Vivantio offers you the platform to implement ITSM easily by making use of the available modules. The short learning curve afford makes it easy for widespread adoption in the Enterprise. Ease use of use and adaptability

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Vivantio ITSM

Flexible, Trusted, Reliable Service Desk Software

Matt Hook

Great value for money

Used daily for 2+ years
Reviewed 2017-01-31
Review Source: Capterra

We are an IBM business that used an ageing system for both our customers and internally. ofter seveal other products being tested prior to Vivantio. After testing the product first hand and now implementing it accross our organisation I can firmly say that we made the right decision choosing Vivantio. the product itself is easy to use for my employees and customers alike. Its also great value for moey which is generally quite hard to find now a days.Useability

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Vivantio ITSM

Flexible, Trusted, Reliable Service Desk Software

M Leonard

General all round software

Reviewed 2017-01-31
Review Source: Capterra

I cant comment on value for money or customer support, so have gone mediocre stars for these answers. There is no project management side to the software, so where another department works on stats, my department does not. We work on projects and 3rd line support. Two different departments, working in different ways. We do however answer tickets for the other department and when doing this the software is easy to use. Sometimes can be a bit slow, else ok. Not sure on the stats that come from the software, for instance, tickets which are routine created daily are given 5 minutes. So the staff can do 1.5 hours work before stepping through the door? Stats maybe could be broken down, to technical, software support, telephone support, equipment swap. Other issues really need to be addressed internally with the staff. Life isnt all about stats, its should be about customer satisfaction.

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Vivantio ITSM

Flexible, Trusted, Reliable Service Desk Software