Voiso Comparison

Overview

Voiso is a call center software that lets businesses utilize call workflows and smart dialers to handle outbound sales, customer...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

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  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Cons

  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features40
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Answering Machine Detection
  • Appointment Management
  • Automatic Call Distribution
  • Behavior Tracking
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Campaign Management
  • Computer Telephony Integration
  • Customer Database
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Document Templates
  • Drag & Drop Interface
  • Email Integration
  • Escalation Management
  • Follow-up Scheduling
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Multi-Channel Communication
  • Performance Metrics
  • Predictive Dialer
  • Project Time Tracking
  • ROI Analytics
  • Reporting & Statistics
  • Search Functionality
  • Self Service Portal
  • Social Media Integration
  • Third Party Integration
  • Widgets
  • Workflow Management

Integrations

  • Total integrations3
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation