App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Wavity Help & Service Desk Logo

Help desk and service Solution

Wavity Help & Service Desk Pricing, Features, Reviews and Alternatives

Wavity Help & Service Desk FAQs

Q. What type of pricing plans does Wavity Help & Service Desk offer?

Wavity Help & Service Desk has the following pricing plans:
Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Wavity Help & Service Desk?

Wavity Help & Service Desk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Wavity Help & Service Desk support?

Wavity Help & Service Desk supports the following languages:
English


Q. Does Wavity Help & Service Desk support mobile devices?

Wavity Help & Service Desk supports the following devices:
Android, iPad, iPhone


Q. Does Wavity Help & Service Desk offer an API?

No, Wavity Help & Service Desk does not have an API available.


Q. What other apps does Wavity Help & Service Desk integrate with?

Wavity Help & Service Desk integrates with the following applications:
Dropbox Business, Google Drive, Microsoft 365, Google Calendar


Q. What level of support does Wavity Help & Service Desk offer?

Wavity Help & Service Desk offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Wavity Help & Service Desk product overview

Price starts from

12

/user

Per month

What is Wavity Help & Service Desk?

Wavity Help & Service Desk solution helps maintain and operate employee and customer satisfaction. It caters to organizations of all sizes and contains real-time analytics.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Not sure about Wavity Help & Service Desk? Compare it with a popular alternative

Wavity Help & Service Desk logo

Wavity Help & Service Desk

4.8
(30)
Genuity IT Admin Suite logo
4.7
(16)

Starting from

12

/user

Per month

Free plan
Free trial
Pricing range

Starting from

29.99

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Wavity Help & Service Desk pricing information

Value for money

4.8

/5

30

Starting from

12

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Wavity Help & Service Desk features

Functionality

4.7

/5

30

Total features

30

4 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Multi-Channel Communication
Customizable Branding
Alerts/Escalation
Surveys & Feedback
Real-Time Notifications
Activity Tracking

Functionality contenders

Wavity Help & Service Desk users reviews

Overall Rating

4.8

/5

30

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.4/10
Rating distribution

5

4

3

2

1

25

3

2

0

0

Pros
We use the tool for employee benefits tracking for our clients employees. The Wavity support team is always quick to help and we have been enjoying great experience.
We have been able to set up several program with quick turn around, our end users are very happy with the product, and support has been great.
Easy deployment and value for Money and end users are happy about your product.
Cons
We were missing emails and losing track of emails. With the implementation of the Wavity ticketing system, the overall management of enrollment process has been streamlined in our office.
Nothing its well customized product and every company have to use it.
Minor problems were quickly resolved prior to full implementation.

Overall rating contenders

AvatarImg
AvatarImg

narender r.

Mechanical or Industrial Engineering, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Wavity tool review

Reviewed 2 years ago
Pros

Desigred features and easy of use, IT Ticketing

Cons

CRM tools needs to be improved, HR Tools as well

BD
AvatarImg

Bindu D.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Modern IT Help Desk System

Reviewed 2 years ago
Pros

We are able to quickly customize the application the way we need it using their zero-code designer tools. I can work from my phone just as easily as my desktop.

Cons

As of now everything is working as expected.

Sr
AvatarImg

Srikanth r.

Mechanical or Industrial Engineering, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

It Ticketing

Reviewed 2 years ago
Pros

It ticketing is good, notifications management is good

Cons

Leave handling and payroll management should be improved

NP
AvatarImg

Nirav P.

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A Straightforward and Reliable Helpdesk tool

Reviewed 3 months ago
Pros

Email ticketing with Wavity is streamlined and accurate, while customizations can be tailored to our needs. Additionally, Wavity's support is prompt and reliable.

Cons

only minor issues were there initially but it was quickly addressed and resolved.

RM
AvatarImg

Roujin M.

Law Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Helps improve customers' satisfaction significantly

Reviewed a year ago
Pros

This product has made our communications with our clients seamless. The user interface is personalizable by non- technical law firm users.

Cons

Not that I can think of right now, so far this has been working great

Common Wavity Help & Service Desk comparisons

Wavity Help & Service Desk logo
Zendesk Suite logo
Wavity Help & Service DeskvsZendesk Suite
Wavity Help & Service Desk logo
Freshdesk logo
Wavity Help & Service DeskvsFreshdesk
Wavity Help & Service Desk logo
Desk Manager logo
Wavity Help & Service DeskvsDesk Manager
Wavity Help & Service Desk logo
BeyondTrust Remote Support logo
Wavity Help & Service DeskvsBeyondTrust Remote Support
Wavity Help & Service Desk logo
Atera logo
Wavity Help & Service DeskvsAtera

Related categories