Explore a recommended list of Webreep alternatives for your business in 2018. Compare alternatives to Webreep side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
The fastest way to collect feedback from customers
All the tools you need to find out what your customers are thinking, who they are and why they behave as they do. On your website, via email, and within your mobile application. Read more about Survicate
Online reputation & reviews management for medical practices
SocialClimb is a online reputation and reviews management platform, specifically designed for businesses and practices in the medical field. The cloud-based tool allows practices to enable social reviews, monitor online reviews, and collect and benchmark survey results to manage online reputation.Read more about SocialClimb
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online… Read more about GetMoreReviews
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.Read more about Retently
Reputation management with reviews, social & SEO tools
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob
Customer review management platform for online businesses
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more… Read more about Trustpilot
Review marketing and management platform, white-labeled for agencies and SEOs
Grade.us is the best review management software that helps marketers, agencies, SEOs and enterprises get great reviews on all of the important review sites with email and text drip campaigns. You can monitor reviews without limit to the number of sites, and amplify your best reviews on your website and social media channels.Read more about Grade.us
Net Promoter Score® to measure, act, monetize and grow your customer base.
CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place – end-to-end and fully integrated – a program can be up and running much faster than comparable in-house programs.Read more about CustomerGauge It sends over 5 million emails on behalf of its customers annually, across 140 countries and 32 languages, and clients include Philips, Tommy Hilfiger, Electrolux, and Canon.
Make it simple for your team and clients to leave feedback.
Share, comment and track in three clicks. Stop flipping between browsers, spreadsheets and emails trying to keep track of feedback during website development. Leave feedback, alert people when something needs to get fixed and do it all in one place, on your website.Read more about PageProofer
ProProfs Survey Maker is a powerful survey tool which is used by educators, instructors, online marketers, and organizations to gather valuable customer feedback, market data, and much more. Our Survey Maker supports many advanced features such as:
Provide detailed survey statistics
Survey embedded facil… Read more about ProProfs Survey Makerities
SSO for seamless integration
White label, and many more.
It is easier to create web surveys using ProProfs Survey Maker and give a personal touch to it by adding your company logo, specific themes, colors, and fonts. Beautify the surveys by adding images, videos, and presentations to give a professional outlook to the surveys. Our Survey Maker comes with Advanced reporting tools to help you get a detailed understanding of the survey r
ProProfs Poll Software is a powerful online poll creator which helps online marketers, instructors, businesses & government organizations to quickly create an online poll and set it up on their website or blog.
The Poll software comes with advanced customization features, using which you can create custom polls that match the colors and theme of… Read more about Pro Profs Poll Maker your website. Further, you can add attractive images and videos to your polls to make them more engaging and interactive.
Once respondents take the polls, you are instantly notified of the results and you can further access detailed and insightful poll statistics, which help you to accurately interpret the results of your polls.
A Platform for Collaborative Innovation and Idea Management
HYPE GO! is an on-demand, campaign-driven software for collaborative innovation that gets you started with your innovation initiative right away.
Involve colleagues from all departments, customers and suppliers to create and discuss new product ideas, collect insights, get feedback on concepts and evolve them into full-blown business cases.Read more about HYPE GO!
Usersnap is the #1 bug tracking tool for your browser.
Usersnap creates screenshots of the current browser content. It helps you to communicate effectively about issues and share feedback between developers, customers and everyone involved in a web project.
Usersnap is the #1 bug tracking and feedback tool for every web project.Read more about Usersnap
The one click email customer satisfaction survey - feedback when you need it
Customer Thermometer is a 1-click survey tool. Send simple, branded email customer satisfaction surveys for instant feedback. Send your own branded emails or use embed buttons to integrate with your Zendesk, Salesforce, Outlook, MailChimp & more
Customers can respond to surveys instantly by rating your product in a single click directly through t… Read more about Customer Thermometerhe email. Send them to branded "thank you pages" where you can add an ad for your latest offer or campaign. Respond to individual email recipients and view the results of your survey through colourful graphics. Get alerts when your customers are unhappy and route the alerts to the best person to take action.
getReply is a one of a kind customer support software. getReply costs only 3¢ per reply and provides you with unlimited agents, unlimited contacts and unlimited features. Setup your helpdesk in no time ! Read more about getReply
Survmetrics is an online survey platform that allows business professionals to create, share mobile-friendly surveys to get higher survey response rates.
By combining an improved user experience with a dynamic analytics engine, it helps companies to collect more accurate customer data to uncovers insight and make better business decisions.Read more about Survmetrics
Shopper Approved is a cloud-based customer review software and feedback management app for collecting, managing and promoting reviews from your customers online. Using Shopper Approved widgets you can display specific reviews anywhere on your website.Read more about Shopper Approved
Shopper Approved provides a predefined list of questions to ask your customers in order to receive their feedback but can also be customized to meet the needs of your business.
Feefo is a global feedback engine that provides a platform from which you can manage user reviews and ratings on your website. Feefo's software allows you to encourage users to leave ratings and reviews directly on your website while also adding the reviews to Feefo's website.Read more about Feefo Reviews and ratings can be shared socially and analytics and insights are also available from the dashboard.
Reevoo is a customer reviews and ratings management solution, allowing you to collect, manage and respond to reviews and ratings online.
Reevoo offers customers the chance to leave reviews not only about products but also about customer experience.Read more about Reevoo In addition, Reevoo's dashboard will automatically notify you about any negative reviews received to allow you the chance to respond promptly.
PowerReviews is a ratings and reviews management software. It helps more than 1,000 brands and retailers collect, display and syndicate customer ratings and reviews, and answer customer questions. Ratings, reviews and Q&A allow companies to reach customers at the moment of purchase and help to drive traffic, increase sales and create actionable insi… Read more about PowerReviewsghts. The PowerReviews Syndication Network helps clients reach hundreds of millions of in-market shoppers on leading e-commerce sites and search engines.
Online survey, questionnaire & market research solution
Eval&GO is a cloud-based survey and questionnaire solution which allows users to create and publish custom surveys, and track responses in real-time. The software includes a range of survey themes and question types, automated reports, dashboards, contact management, multilingual surveys, and more.Read more about Eval&GO
WizVille is a cloud-based, all-in-one customer feedback collection and management platform which enables the measurement of customer satisfaction throughout the customer journey, with customized surveys, real-time dashboards, automated trend analysis, action planning, email and PDF reports, and more… Read more about WizVille
Survey Analytics helps companies listen. Our interconnected and scalable suite of powerful tools allow you to collect 360 feedback both internally and externally. We also offer great developer tools such as an API and SDK for full integration to meet the needs of your custom environment.Read more about Survey Analytics
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.Read more about Oracle Service Cloud
Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system.
Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
Ever wondered how to provide quality consistent around-the-clock customer service and support on your website? With viCloning, it is just a click away! Providing customer service 24/7/365 has never been so easy!
viCloning shows up as a chat bar docked at the bottom of your website.Read more about viCloning Visitors chat with you intelligent virtual agent simply by clicking on the widget.
- viCloning is 40 times cheaper than live chat
- viCloning is 20 times cheaper than replying to emails
- viCloning is 60 times more economical than answering phone calls
- Quick and easy to deploy
- Easy administration and management
- Save time and money
- viCloning doesn't sleep, go to lunch or on vacation
- Powered by an advanced Natural Language Processing engine assures accuracy of responses
- Automatic and proactive trainers
- and more!
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
We provide companies with a tool to track customer satisfaction and see what customers really think about their service. Client Heartbeat uses personalized surveys to gather customer feedback, then pops it into an intuitive dashboard so you can measure changes customer satisfaction levels.Read more about Client Heartbeat The tool uses industry benchmarking data and past customer satisfaction scores to intelligently identify your unhappy customers and increase customer retention.
Surveytagger takes in customer comments in an Excel file and tags the comments with topic and sentiment. Results are presented in a dashboard with drill-down capability and Excel exports. Surveytagger works in ten languages: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish and Swedish.Read more about Surveytagger
Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application. Read more about Helprace
Coworkers.com - How's Your Work? Get And Give Professional Feedback. Analyze And Improve Your Performance. Show Off Your Expertise. Advance Your Career.
Users connect with current and former colleagues for honest and, if desired, anonymous feedback on their professional profile, their overall work performance, and the quality and effectiveness of… Read more about Coworkers.com deliverables or specific milestones.
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal.Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business.
- Supports email, voice, chat, social media and mobile channels
- Works on your iOS, Android and Windows mobile devices
- Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM
- Social media integration with Facebook
- Over 35 languages supported
- Pricing starts at $29/mo/agent
- 30-day Free Trial
Surveyi2i is cloud based survey analytics application which enables you to quickly derive and share actionable insights from survey data with ease. It encapsulates all the complex analytics at the background while providing a rich front end user experience.Read more about Surveyi2i Surveyi2i has inbuilt robust text processing capabilities which differentiates our product from our competitors. Analyse all the text responses without relying on external tools/Vendors. Surveyi2i also has excellent business productivity accessories like 'Push to PPT', 'Web Dashboard' and 'Automated Trackers' which enables you to spend your productive time in implementing strategies rather than manually creating PowerPoint presentations or coding for web dashboards. Surveyi2i is easy, insightful, affordable and collaborative. Experience Surveyi2i by registering for a free trial http://surveyi2i.com/register.html
The simplest & easiest way to get customer testimonials online. Testimonial Monkey will help you get bucket loads of customer reviews, increase consumer satisfaction and boost your conversion rates. All accounts come with a free 30 day trial so you can try it risk free today (no credit card required).Read more about Testimonial Monkey
SurveyExpression is the perfect survey software tool. It offers for free what other survey platform vendors only offer for hundreds of dollars. SurveyExpression will help you design smart and beautiful online surveys in their web interface. Advanced features are just a click away.Read more about SurveyExpression
Notebox - a design and concept feedback app/tool - was created to help designers get client feedback 'on' their designs in a simple, client-friendly way. Notebox allows you & your clients to make notes directly on your design, allowing the notes to appear in context.Read more about Notebox Designers can create clients, projects and designs, upload artwork, edit page and note styles and view notes. We know your clients are busy people so they won't need to log in or download PDF's before they can leave feedback - they can create notes instantly.
Create and deploy online surveys and questionnaires
Survey Galaxy's online survey software allows you to create professional looking online surveys and questionnaires and deploy them via the Internet. It is fast, easy and low cost. No software to download, ideal for all types of surveys and questionnaires.Read more about Survey Galaxy Survey Galaxy is the survey tool that is suitable for all types of businesses, large and small, perfect for market research, customer feedback and employee satisfaction surveys.
Interceptum is an online survey and enterprise feedback management platform. Easily create and deploy your online surveys from a centralized location using our easy to use graphical interface. Read more about Interceptum
The simplest way to improve how you handle customer feedback
CustomerSure is the simplest way for businesses to improve their bottom line by improving how they deal with customer feedback.
Trusted globally by companies who care about their customers.
Works alongside your existing software.
Send short customer-friendly satisfaction surveys.Read more about CustomerSure
Get advice from our industry-tested experts on the right questions to use, and when to ask.
Improve retention by following up with every customer
Share NPS and CSAT scores – with your team, with your boss, or both.
Designed from the ground-up with your customers’ security and privacy in mind.
Q&A Software that Makes it Easy to Build a Vibrant Community Hub
Build your business through increased satisfaction by really engaging and understanding your customers with a fully featured, beautifully designed community hub, all yours in less than 30 seconds. Read more about Qhub
A global leader in Voice of the Customer (VoC) solutions
iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences. With over 100M voice of customer datapoints collected every year across 1,200 brands and in 35 languages in over 80 countries, iPerceptio… Read more about iperceptionsns is the trusted research solution of customer centric organizations.
SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.Read more about SimpleFeedback
With SimpleFeedback you can receive suggestions, bug reports, testimonials, sales inquiries, or anything you need from your customers. The feedback center provides you with all the tools to analyze and respond to your customers.
SimpleFeedback provides a 15 day, no risk trial period on all plans.
Custom survey, form & landing page creation platform
Create custom surveys, forms and landing pages and update Salesforce CRM immediately with Clicktools. Reduce the time, effort and cost associated with deployment of manual or outsourced surveys, forms and landing pages. Reduce administration costs involved in entry and de-duplication of data.Read more about Clicktools for Salesforce Really being to seeto the power of linking customer feedback to alerts and triggers to account managers, client services etc.
Truly understand your customers by requesting and responding to input at key points along the entire customer journey. With Clicktools, you can transform the customer experience to consistently drive improvements and profits. Read more about CallidusCloud CX
eSurvey is a genuine fully functional FREE version of our application, limited to 5 questions per form. It is not a trial. Use it & Love it !
eSurvey transforms any BlackBerry smartphone into a powerful forms manager and an efficient multi-media data collection device, whether it is for gathering statistical data, issuing real time incident repo… Read more about eSurveyrts, performing market research or whatever other on-site activity that requires a mobile form.
eSurvey will empower corporate managers to quickly and easily, create, modify and deploy directly from their Blackberry all surveys & mobile forms to all subscribed employees, so that subsequently they can engage, collect and simultaneously release back, data feeds & reports to:
1 ) the company's own back-office by with customizable web services
2 ) the company's cloud content management system with Box-dot-net
3 ) the company's reporting and business intelligence dashboard with Zoho-dot-com
4 ) the company's social networks (Twitter )
Clarabridge is an intelligent customer experience management app for turning customer feedback into analytics. The app uses a text analytics engine to translate all customer interactions coming from multiple sources and put actionable insights into work across your business.Read more about Clarabridge
Clarabridge offers three core solutions: Clarabridge Social, Clararidge Survey and Clarabridge Speech. Combined, these solutions enable you to garner important customer sentiment and intention from all your touch-points.
IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote.Read more about IdeaScale The ideas are then evaluated, routed, and implemented, making IdeaScale the engine of crowd-powered innovation.
Enterprise survey software that will provide you with professional features like matrix questions, panel management, CRM systems and active directory, multi-languages surveys, branching, data export, report builders and spss and Sharepoint survey integration.Read more about FeedbackServer Its flexible and extensible (through plug-ins) ajax enabled web 2.0 form engine and user friendly editor will help you create any survey or form in just a few minutes. Available in 10 languages as SaaS or as on-site solution.
Whether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professional levels of service through timely management and high levels of feedback.Read more about NeuQs Free Helpdesk
Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it’s a robust and intuitive help desk that will improve your levels of service simply by working with it.
It conforms to ITIL Standards, featuring rapid help desk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service. Updating calls to give a full audit trail and automatic emailing means that you know where you are with every event.
OneDesk is social software that connects employees, partners and customers to the product or service development process. It consists of a suite of applications including social media monitoring, feedback management, innovation and ideas management, customer service, requirements management, project portfolio management, product roadmapping and issu… Read more about OneDeske tracking. With OneDesk, you will build the right product or service faster and more efficiently.
Community forum & customer-support management platform
UserRules empowers your users to submit, discuss, vote and follow on feedback for your company and gives you single interface to manage your community forum, customer-support platform and user analytics all in one place!
Unique Features Offered:
1.Read more about UserRules Integration with CRM Systems
2. Integration with JIRA/Redmin/Bugzilla/Basecamp
3. Ability to capture custom fields
4. Integrates with Companies Google Analytics and shows the interactions Users have had with your website
5. Complete Customization of UI
6. WEB 2.0 Interface
7. Uses Amazon Cloud to provide scalable solution
Get Satisfaction is cloud collaboration software that helps you to:
- Build online communities
- Increase revenue from existing customers
- Improve customer satisfaction and customer engagement
- Capture ideas on how to build better products faster
- Reduce support costs
Love your customers! Build online communities that allow productive… Read more about Get Satisfactionconversations between companies and their customers. More than 70,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty.
Get Satisfaction focuses on outcomes in order to create value for both company and customer alike. As opposed to the confusing and ineffective taxonomy of traditional forums, we focus conversations around four simple, outcome-oriented topic types. This helps keep conversations focused and productive.
Employee engagement surveys with sentiment analysis
Perception by Ultimate Software is an employee feedback and engagement analysis tool which uses custom surveys to collect feedback from team members and gain real-time insight. Perception is powered by Xander, an advanced portfolio of artificial intelligence (AI) technologies, to give insights.Read more about Perception
Rannko is a reputation & social media management platform designed to help businesses of any size enhance their online presence with review management and social media tools, plus smart menus, power listings, reporting, analytics, task management, and more… Read more about Rannko
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Nicereply is an online customer satisfaction survey software for measuring Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide, helping hundreds of teams to measure and improve the quality of their customer service… Read more about Nicereply
Instant customer feedback with online surveys, polls and questionnaires
Create customizable online surveys and polls and get instant, valuable feedback from customers. Extra features include customizable greetings and closing pages, along with help in structuring and ordering questions. Add your company logo, colours and fonts so that your forms are unique and reflect your brand identity.Read more about Online Survey
This tool allows you to embed customized polls in emails and webpages and promote them through multiple channels, from blogs and social media platforms to email and webpages. Use real-time tracking to view and analyze results, set up alerts, view summaries and download reports in a variety of formats.
DJUBO is a mobile hotel management solution offering tools for sales, distribution, marketing, operations and intelligence on a single platform. The integrated software suite includes an integrated PMS, CRS, channel manager, reputation & review management, price intelligence, revenue manager & more… Read more about DJUBO
Get feedback from customers—directly and through social media. Recover customers at risk. Drive online reviews and testimonials. Identify and fix problem areas. Gain insights from powerful analytics. Create transparency with one system for the whole company.Read more about Medallia
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