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WhosOn vs Beacon Comparison

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Overview

WhosOn is an enterprise solution with enormous capacity and exceptional security. So, it is an ideal live chat solution for...

Beacon is a cloud-based customer relationship management (CRM) solution, which helps organizations of all sizes manage donations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$33.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
£20.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(3)

5

4

3

2

1

1

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

(18)

5

4

3

2

1

14

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

The flexibility and personalisation features are also very useful. Plus the customer service is great, always friendly and helpful.
This is an excellent product from a fantastic company with unparalleled user experience.
However, the absolute best thing so far has been the fantastic and personal customer service.

Cons

Cons

With the product being so new there have been some teething problems and barriers where critical functionalities are not yet built, such as integration to gmail and calendar.
Some integrations are still under-development. We occasionally get duplicate records, but normally through human error.
Genuinely can't think of anything that I dislike about the platform.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features3
  • ACH Payment Processing
  • API
  • Auction Management
  • Automatic Backup
  • Backup Management
  • Campaign Management
  • Campaign Planning
  • Chat
  • Compliance Management
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Segmentation
  • Event Management
  • Filtered Views
  • Forms Management
  • Full Text Search
  • Grants Management
  • Multi-Campaign
  • Multi-Currency
  • PCI DSS Compliance
  • Records Management
  • Reporting & Statistics
  • Role-Based Permissions
  • Search Functionality
  • Third Party Integration
  • Visitor Tracking
  • Volunteer Management
  • Web Forms
  • Total features28
  • ACH Payment Processing
  • API
  • Auction Management
  • Automatic Backup
  • Backup Management
  • Campaign Management
  • Campaign Planning
  • Chat
  • Compliance Management
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Segmentation
  • Event Management
  • Filtered Views
  • Forms Management
  • Full Text Search
  • Grants Management
  • Multi-Campaign
  • Multi-Currency
  • PCI DSS Compliance
  • Records Management
  • Reporting & Statistics
  • Role-Based Permissions
  • Search Functionality
  • Third Party Integration
  • Visitor Tracking
  • Volunteer Management
  • Web Forms

Integrations

  • Total integrations3
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations9
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

WhosOn vs. Beacon

See how WhosOn and Beacon stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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