WhosOn Features

WhosOn

Track - Chat - Engage

4.33/5 (3 reviews)

Competitor Feature Comparison

API
Auto-Responders
Canned Responses
Chat/Messaging
Customer Database
Customizable Branding
Email Management
Feedback Management
File Sharing
Geotargeting
Knowledge Base Management
Live Chat
Mobile Access
Multi-Channel Communication
Offline Form
Proactive Chat
Real-time Consumer-facing Chat
Reporting/Analytics
Screen Sharing
Third Party Integrations
Transcripts/Chat History
Transfers/Routing
Virtual Assistant
Website Visitor Tracking
Learn moreCompare App
API
Auto-Responders
Canned Responses
Chat/Messaging
Customer Database
Customizable Branding
Email Management
Feedback Management
File Sharing
Geotargeting
Knowledge Base Management
Live Chat
Mobile Access
Multi-Channel Communication
Offline Form
Proactive Chat
Real-time Consumer-facing Chat
Reporting/Analytics
Screen Sharing
Third Party Integrations
Transcripts/Chat History
Transfers/Routing
Virtual Assistant
Website Visitor Tracking
Visit WebsiteCompare App
API
Auto-Responders
Canned Responses
Chat/Messaging
Customer Database
Customizable Branding
Email Management
Feedback Management
File Sharing
Geotargeting
Knowledge Base Management
Live Chat
Mobile Access
Multi-Channel Communication
Offline Form
Proactive Chat
Real-time Consumer-facing Chat
Reporting/Analytics
Screen Sharing
Third Party Integrations
Transcripts/Chat History
Transfers/Routing
Virtual Assistant
Website Visitor Tracking
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

WhosOn Feature Reviews

3 reviewers had the following to say about WhosOn's features:

Anonymous
(Internet company, myself only employees)

Ticks all the boxes and more

2018-12-05

A simple, straightforward application that opened up another contact channel for my customers.

Pros

Excellent UK support and integrated customer sentiment analysis.

Cons

Not a reflection on the software as such but live chat can be a time consuming channel at times when you are small business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Josef M. Morgan

Surprised about the features

2012-09-03

You can contact customer service by email, telephone or live chat support.

Source: GetApp
Helpful?   Yes   No
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Maud P.

Been using Whos On for 7 years

2018-10-04

I have been a chat agent for 7 years and have had great sucess with this software.

Pros

I like the easy of use of this software.

Cons

I wish customers would be able to add Screenshot into the chat

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more