Explore a recommended list of XenCALL alternatives for your business in 2019. Compare alternatives to XenCALL side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface… Read more about InfoFlo
Automation software for all Professional Service Businesses
Accelo makes it easy to manage all of the client work in your business - from prospect to payment and everything in between, all in one easy-to-use cloud-based app. With powerful features like automatic email capture, calendar and phone sync for automatic time sheets and powerful automated business rules, Accelo lets you focus on more important thin… Read more about Accelogs like growing your business. Try it now for free!
amoCRM is a sales & lead management solution for SMBs. With an interactive pipeline, users can automate salesflows from start to finish, set tasks and customize triggered activities like mailouts and social media advertising. Seamless integrations keep users and their data always in sync, whether they're on computer, mobile, or tablet… Read more about amoCRM
Marketing optimization software for marketing managers that are focused on generating targeted leads and improving sales team performance. Marketing Optimizer empowers digital marketers with the tools and reporting to continually improve their lead generation campaigns.Read more about Marketing Optimizer Marketing Optimizer integrates with all popular website testing, web analytics, and landing page optimization software.
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
Speak2Leads is an easy-to-use lead response platform that helps busy sales teams connect with prospects in seconds, not days. If you can’t speak to a lead, you can’t close it.... Read more about Speak2Leads
Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic
Sideline lets you easily separate work and personal communication. Features like business texting, team number, auto-reply, and a separate caller ID let you easily divide your work life from your personal. Now you can replace your entire work phone system with one simple app.Read more about Sideline
Ottspott lets you, in a few minutes, to set up a business telephony for your Sales / Support teams.
You can choose your numbers in more than 40 countries (and 9000 cities) or decide to port them and connect them to your business applications (Pipedrive, Intercom, Salesforce, Zendesk .Read more about Ottspott..)
Integration Platform as a Service for contact centers
SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact cen… Read more about SpiceCSMter will not only provide higher quality service, but at a lower cost.
simplyCT is easy all-in-one virtual call center software. It requires no hardware and works for inbound, outbound and blended call centers. Reliable VoIP, web chat, web call-back and email are combined with user-friendly first-rate features to make simplyCT the cost-effective alternative to expensive on-premise Call Center technologies.Read more about simplyCT It is mainly used by call centers and contact center to provide superior customer services.
Truly understand your customers by requesting and responding to input at key points along the entire customer journey. With Clicktools, you can transform the customer experience to consistently drive improvements and profits. Read more about CallidusCloud CX
With DialMyCalls you can record a message and send it to a list of phone numbers in seconds. We can also send text messages and e-mails which allows you to communicate with people 3 different ways. Our web-based system lets you access your account from any computer or mobile device, even a toll-free dial in number to send our broadcasts.Read more about DialMyCalls
Scorebuddy is used to score customer service interactions in a contact centre. This quality monitoring application allows managers to score employee performance across teams, channels, supervisors and interactions. All scores are in one place and there is a wide variety or reporting and analytics available.Read more about Scorebuddy The cloud based software has a 30-day FREE trial.
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal.Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business.
- Supports email, voice, chat, social media and mobile channels
- Works on your iOS, Android and Windows mobile devices
- Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM
- Social media integration with Facebook
- Over 35 languages supported
- Pricing starts at $29/mo/agent
- 30-day Free Trial
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
PanTerra has created a revolutionary product called Streams, offering a simple interface with a single portal/application for all of your business communication needs. Work happy knowing that Streams will allow you to communicate in any medium that your team requires.Read more about PanTerra Networks
Virtual phone system for business sales and customer support
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more. Read more about Toky
Salestools is the #1 Customer Acquisition Platform in the market. We help customers generating and finding leads in minutes that are up to date and accurate! We are using Linkedin. Read more about Salestools.io
Internal & external knowledge base and forum management platform
SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities.
By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money.Read more about SmartSupport Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time.
Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!
Pronexus VBVoice™7 is a powerful rapid application development toolkit for Interactive Voice Response (IVR) solutions. VBVoice enables the creation of feature-rich inbound and outbound IVR applications. IVR solutions built with VBVoice have been deployed by thousands of customers in numerous industries.Read more about VBVoice
FIVE CRM provides businesses with tailored software solutions targeted at transforming sales & marketing and boosting the bottom line. FIVE CRM puts you in control through an array of products, whether you’re looking to take advantage of email marketing or drive sales through calling – we’ve got it covered.Read more about FIVE CRM
Virtual PBX software for small to medium businesses
With our new Virtual PBX system, impress your clients with a professional image at only a fraction of the cost. Our PBX will turn your ordinary phone into an office phone system with multiple extensions and personalized voicemail. Also, you can record customized greeting, have an operator extension and access to an online management center.Read more about Callture Virtual PBX With a myriad of exciting new features, these are only the beginning.
You will never install any hardware or have to deal with complicated software. Best of all, you do not need a technician to install and maintain the system. Impress your next caller. Sign up now, and enjoy the benefits today
MightyCall is a virtual phone system designed to help small businesses & entrepreneurs manage the customer experience efficiently with a range of calling, customer care, & team management features including visual call flow configuration, call recording, performance reports, & more… Read more about MightyCall
Decision tree driven Interactive guides for customer service
Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls… Read more about Yonyx
GetApp offers free software discovery and selection resources for professionals like you. Our service is free because software vendors pay us when they generate web traffic and sales leads from GetApp users.
Because we’re committed to help you find the right solution for your business needs, we list all software vendors on our website, and give them the opportunity to feature their solutions and collect user reviews.
At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
Sign up / Sign in
Both new and existing users can sign in with LinkedIn.