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2 reviewers had the following to say about XenCALL's features:
Xen call really hits the sweet spot when you consider call volume per cost. It's not as slick as Connect and Sell or Monster Connect for outbound calling -- but it's FAR more affordable and can serve as a learning platform or low-budget solution. Frankly, with 5+ callers the predictive dialing tool should keep you very busy with no downtime. If you only have one or two callers it's less efficient becuase it won't dial while you are actually connected.
It has a lot of powerful features such as predictive dialing that will minimize your wait time and connect more calls faster (essentially dialing probabilistically in parallel and adjusting to hit a small abandonment rate like 2% or so).
It's really a fast cold calling solution, not a multi-touch outreach tool.
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
The training that you go through is very in depth and the representatives made learning how to use this predictive dialer very easy.