XenCALL Pricing Plan & Cost Guide

XenCALL

Predictive dialer CRM with VoIP for call centers.

4.75/5 (4 reviews)

XenCALL Pricing

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Personalized free demo and a one-week free trial. Contact XenCALL for full pricing information and a custom quote.

Competitors Pricing

Freshcaller

Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

EducationFolder

Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

ChangeGear Service Desk

Starting from: $46.00/month
Pricing model: One-time License, Subscription

everything HelpDesk

Starting from: $20.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does XenCALL compare with other Customer Service & Support apps?

Subscription plan?

XenCALL



98% of apps offer a
subscription plan

Free trial?

XenCALL



88% of apps have a
free trial

Freemium plan?

XenCALL



32% of apps have a
freemium plan

Pricing Comparison

Customer Service & Support app prices shown are $/month

Please note: For comparison purposes the price for XenCALL has been scaled monthly. Actual price is $/per year




XenCALL Pricing Reviews

Pros
  • It has a lot of powerful features such as predictive dialing that will minimize your wait time and connect more calls faster (essentially dialing probabilistically in parallel and adjusting to hit a small abandonment rate like 2% or so). Manager features are strong and it's better than most small tools at supervising sales performance. Many features, such as auto call recording, are all standard in the basic offering.
Cons
  • It's a tad awkward for a solopreneur, but you can get there. Sign in as a Manager on one Chrome instance and Incognito as the agent on another. And you can manage yourself. As far as I can tell the basic 'weakness' is its inability to drop supporting emails along with voicemails as part of its dispositions. It's really a fast cold calling solution, not a multi-touch outreach tool.
100%
recommended this to a friend or a colleague

2 reviewers had the following to say about XenCALL's pricing:

George Gonzalez-Rivas

Xencall is the best tool for a small operation to use in bulk outbound cold calling.

Used daily for less than 6 months
Reviewed 2018-08-06
Review Source: Capterra

Xen call really hits the sweet spot when you consider call volume per cost. It's not as slick as Connect and Sell or Monster Connect for outbound calling -- but it's FAR more affordable and can serve as a learning platform or low-budget solution. Frankly, with 5+ callers the predictive dialing tool should keep you very busy with no downtime. If you only have one or two callers it's less efficient becuase it won't dial while you are actually connected. It has a lot of powerful features such as predictive dialing that will minimize your wait time and connect more calls faster (essentially dialing probabilistically in parallel and adjusting to hit a small abandonment rate like 2% or so). Manager features are strong and it's better than most small tools at supervising sales performance. Many features, such as auto call recording, are all standard in the basic offering.

Read the full review


XenCALL

Predictive dialer CRM with VoIP for call centers.

Paul Rice

MOST BANG FOR THE BUCK !!!! Hands down the most comprehensively package dialer/ crm setup

Reviewed 2015-09-18
Review Source: Capterra

Initially I had never heard of them and was already exposed to safesolutions and five9 and the pros and cons to both( Which incidentally for me their cons far outweighed their pros). Then after setting up for the free trial and getting acclimated to the different processes, I ran into call quality issues so i called their support desk. The person that answered the phone name, Dade, was phenomenal. Not only did he fix that issue but also with my permission, had removed some of the bugs he discovered. This was a lengthy process but none the less it was completed. That sold me, because all to often the help desk is an outsourced company that is hard to understand and quick to say the problem is "on our end & not their end ", so they can't assist us with a resolution. Smartly packaged with competitive price points, Xencall is a no brainer.

Read the full review


XenCALL

Predictive dialer CRM with VoIP for call centers.