Zendesk vs Autotask Comparison Chart

Zendesk Reviews

Zendesk

Cloud customer service software
174 reviews
Learn more

Overview

Platforms supported

Web based
Windows
Mac OS X
Linux

Mobile support

Mobile web app
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Screenshots

View 6 more

Pricing

Starting from

1.00/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

174 user reviews

Ease of use

Value for money

Customer support

View all reviews

Features

API
Alerts / Escalation
Billable Hours
CRM Integration
Chat
Custom Fields
Custom User Interface
Customer Analysis
Customizable Reporting
Email Templates
Email Tracking
Enterprise Applications
Full Text Search
Import / Export Data
Incident Management
Invoices
Knowledge Base
Macros
Multi-Location
Multiple Format Support
Multiple System Support
Multiple User Accounts
Online Activation
Online Forums
Opportunity Management
Periodic Reporting
Planning Tools
Problem Management
Profitability Analysis
Ratings & Reviews
Real Time Monitoring
Real Time Updates
Review Fields
Routing
Rules-Based Workflow
SLA Management
Service Level Management
Social Media Integration
Software Metrics
Third Party Integration
Ticket Management
Trouble Ticketing
Workflow Management
Learn more

Integrations

Bitium
Customer Thermometer
FreshBooks
Pulseway
QuickBooks
QuickBooks Online
Learn more

Alternatives

Freshdesk Reviews

Freshdesk

Online Customer Support Software & Helpdesk Solution
37 reviews
Desk.com Reviews

Desk.com

Online customer service software
24 reviews
Salesforce Service Cloud Reviews

Salesforce Service Cloud

Salesforce1 customer service app
0 reviews

Social media following

   48,927

  65,970 


Zendesk Reviews

Zendesk

Cloud customer service software
174 reviews Learn more
Autotask Reviews

Autotask

IT Business Management Software Platform
2 reviews
Learn more

Overview

Platforms supported

Web based
Windows
Mac OS X
Linux

Mobile support

Mobile web app
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Screenshots

View 4 more

Pricing

Starting from

No information available

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

2 user reviews

Ease of use

Value for money

Customer support

View all reviews

Features

API
Alerts / Escalation
Billable Hours
CRM Integration
Chat
Custom Fields
Custom User Interface
Customer Analysis
Customizable Reporting
Email Templates
Email Tracking
Enterprise Applications
Full Text Search
Import / Export Data
Incident Management
Invoices
Knowledge Base
Macros
Multi-Location
Multiple Format Support
Multiple System Support
Multiple User Accounts
Online Activation
Online Forums
Opportunity Management
Periodic Reporting
Planning Tools
Problem Management
Profitability Analysis
Ratings & Reviews
Real Time Monitoring
Real Time Updates
Review Fields
Routing
Rules-Based Workflow
SLA Management
Service Level Management
Social Media Integration
Software Metrics
Third Party Integration
Ticket Management
Trouble Ticketing
Workflow Management
Learn more

Integrations

Bitium
Customer Thermometer
FreshBooks
Pulseway
QuickBooks
QuickBooks Online
Learn more

Alternatives

ConnectWise Reviews

ConnectWise

Business Management Platform for the IT Industry
1 review
FinancialForce PSA Reviews

FinancialForce PSA

Professional Services Automation (PSA) App for Salesforce
0 reviews
Projector PSA Reviews

Projector PSA

Professional Services Automation Software
3 reviews

Social media following

   13,525

  14,332 


Autotask Reviews

Autotask

IT Business Management Software Platform
2 reviews Learn more

Save time and effort comparing leading Help Desk and Ticket Management Software tools for small businesses. The table below compares Autotask Pro. and Zendesk. Check out how both product compares looking at product details such as features, pricing, target market and supported languages. Quickly access the latest reviews to compare actual user opinions and ratings. Do not hesitate to click on Visit Website to access a Free Demo or Trial immediately.


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