Zendesk vs Cayzu Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Anna Giblin

I've only used this program for a short while, but I love it.

2017-06-02

1) Social media management is easier. 2) Everything is easy to find and there are more options than I'm used to for customer service software. 3) It's easier to do internal and external support which saved a lot of time with unorganized email threads.

Pros

1) This program is the mixture of the best of Sprout, Salesforce, and Zendesk with added twists that help make work a little easier. 2) One feature that is cool is the split feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Cayzu Reviews
Cayzu
Help desk ticket & customer service software
Read more
Kevin Allan

Finally a helpdesk that works!

2014-05-15

We've used Zendesk and Freshdesk, and also trialed a whole heap of other helpdesks but nothing compares to Cayzu.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Cayzu


Kevin, it's always a pleasure to work with you! Thanks again

Cayzu Reviews
Cayzu
Help desk ticket & customer service software
Read more