Zendesk vs Get Satisfaction Comparison Chart

Zendesk Reviews

Zendesk

Cloud customer service software
173 reviews
Learn more

Overview

Platforms supported

Web based
Windows
Mac OS X
Linux

Mobile support

Mobile web app
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Screenshots

View 6 more

Pricing

Starting from

1.00/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

173 user reviews

Ease of use

Value for money

Customer support

View all reviews

Features

API
Alerts / Escalation
CRM Integration
Chat
Custom Fields
Custom User Interface
Customer Analysis
Customizable Reporting
Email Templates
Email Tracking
Enterprise Applications
Full Text Search
Import / Export Data
Incident Management
Knowledge Base
Macros
Multi-Location
Multiple Format Support
Multiple System Support
Multiple User Accounts
Online Activation
Online Forums
Periodic Reporting
Planning Tools
Problem Management
Ratings & Reviews
Real Time Monitoring
Real Time Updates
Review Fields
Routing
Rules-Based Workflow
SLA Management
Social Media Integration
Software Metrics
Third Party Integration
Ticket Management
Trouble Ticketing
Workflow Management
Learn more

Integrations

Badgeville
HootSuite
JIRA Software
Pivotal Tracker
Salesforce
Shopify
Learn more

Alternatives

Freshdesk Reviews

Freshdesk

Online Customer Support Software & Helpdesk Solution
37 reviews
Desk.com Reviews

Desk.com

Online customer service software
24 reviews
Salesforce Service Cloud Reviews

Salesforce Service Cloud

Salesforce1 customer service app
0 reviews

Social media following

   48,914

  65,961 


Zendesk Reviews

Zendesk

Cloud customer service software
173 reviews Learn more
Get Satisfaction Reviews

Get Satisfaction

Drive Customer Engagement
4 reviews
Learn more

Overview

Platforms supported

Web based
Windows
Mac OS X
Linux

Mobile support

Mobile web app
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Screenshots

View 3 more

Pricing

Starting from

39.00/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

4 user reviews

Ease of use

Value for money

Customer support

View all reviews

Features

API
Alerts / Escalation
CRM Integration
Chat
Custom Fields
Custom User Interface
Customer Analysis
Customizable Reporting
Email Templates
Email Tracking
Enterprise Applications
Full Text Search
Import / Export Data
Incident Management
Knowledge Base
Macros
Multi-Location
Multiple Format Support
Multiple System Support
Multiple User Accounts
Online Activation
Online Forums
Periodic Reporting
Planning Tools
Problem Management
Ratings & Reviews
Real Time Monitoring
Real Time Updates
Review Fields
Routing
Rules-Based Workflow
SLA Management
Social Media Integration
Software Metrics
Third Party Integration
Ticket Management
Trouble Ticketing
Workflow Management
Learn more

Integrations

Badgeville
HootSuite
JIRA Software
Pivotal Tracker
Salesforce
Shopify
Learn more

Alternatives

Desk.com Reviews

Desk.com

Online customer service software
24 reviews
Qhub Reviews

Qhub

Q&A Software that Makes it Easy to Build a Vibrant Community Hub
1 review
UserVoice Reviews

UserVoice

Customer engagement infrastructure for operational excellence
21 reviews

Social media following

   16,701

  11,058 


Get Satisfaction Reviews

Get Satisfaction

Drive Customer Engagement
4 reviews Learn more

Save time and effort while comparing leading Social CRM Software tools for small businesses. The table below compares Zendesk and GetSatisfaction. Check out product details such as features, pricing, target market and supported languages. Quickly access the latest reviews to compare actual user's opinions and ratings. Do not hesitate to click on Visit Website to access a Free Demo or Trial immediately.


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