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Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily....
Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based...
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Retail, 1001-5000 employees
Used weekly for 1+ years
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Microsoft Power BI
We use this alongside other BI tools for ad hoc analysis
Integration into existing office applications - it's fantastic that you're able to insert Power BI charts straight into presentations. It's integration directly into other software packages like Zendesk is also a game changer, makes it very easy to pull in data from disparate data sources.
Not as well established as some of its competitors, and it's licensing model is a bit complicated, but other than that it's very useful as a BI package.
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