Zoho Desk vs HappyFox Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Anonymous
( company, 51-200 employees)

good

2017-11-27

Pros

All of that and a nice price tag earn it an Editors' Choice award in our helpdesk category, along with HappyFox and Vivantio Pro.

Cons

Overall, the Enterprise version of Zoho Desk is a very capable, easy-to-use, and nicely priced helpdesk system. A free trial makes creating a test bed simple and it provides a well-designed and capable UI for the Enterprise version. Unless you're specifically looking for a helpdesk system with integrated asset management

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Desk Reviews
Zoho Desk
Industry's first context-aware Helpdesk Software
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