Call Center Software

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Salesforce Service Cloud   

429
Customer service & support software
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud
Customer service & support software
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud

Talkdesk   

395
The world's leading cloud-based contact center software.
Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. Read more about Talkdesk
The world's leading cloud-based contact center software.
Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. Read more about Talkdesk

LogMeIn Rescue   

91
Remote support for helpdesks, call centers and organizations
LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more. Read more about LogMeIn Rescue
Remote support for helpdesks, call centers and organizations
LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more. Read more about LogMeIn Rescue

Aircall   

127
Phone system for support and sales teams
Scale your call center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
Phone system for support and sales teams
Scale your call center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall

XCALLY   

59
Omnichannel contact center management
XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers. Read more about XCALLY
Omnichannel contact center management
XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers. Read more about XCALLY

FluentStream   

47
A cloud-based business phone service
Cross-channel business communications for the modern business. Read more about FluentStream
A cloud-based business phone service
Cross-channel business communications for the modern business. Read more about FluentStream

Zendesk   

1,976
Cloud customer service software
Zendesk is a leading customer care software used in call centers and already trusted by over 200,000 customers worldwide. Read more about Zendesk
Cloud customer service software
Zendesk is a leading customer care software used in call centers and already trusted by over 200,000 customers worldwide. Read more about Zendesk

RingCentral Contact Center   

772
The Collaborative Contact Center solution from the industry
RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center
The Collaborative Contact Center solution from the industry
RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center

Agile CRM   

312
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM

RingCentral  

772
A Complete Business Cloud Phone System Solution
RingCentral Office integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution. Read more about RingCentral
A Complete Business Cloud Phone System Solution
RingCentral Office integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution. Read more about RingCentral

Five9  

320
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9

Twilio Flex  

153
Fully programmable cloud contact center platform
Twilio Flex is a fully programmable cloud contact center solution which allows companies to instantly deploy an omnichannel contact center and customize discrete components including interaction routing, communication channels, workflows, UI & reporting to meet the unique needs of the organization… Read more about Twilio Flex
Fully programmable cloud contact center platform
Twilio Flex is a fully programmable cloud contact center solution which allows companies to instantly deploy an omnichannel contact center and customize discrete components including interaction routing, communication channels, workflows, UI & reporting to meet the unique needs of the organization… Read more about Twilio Flex

Yonyx  

83
Decision tree driven Interactive guides for customer service
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Read more about Yonyx
Decision tree driven Interactive guides for customer service
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Read more about Yonyx

Zingtree  

89
Build your own question & answer style troubleshooters
Zingtree lets you create, deploy and analyze live agent scripts. Read more about Zingtree
Build your own question & answer style troubleshooters
Zingtree lets you create, deploy and analyze live agent scripts. Read more about Zingtree

8x8 Virtual Office  

178
Global cloud communications & phone system
8x8 Virtual Office is a multi-channel cloud contact center includes IVR, routing, queueing, supervisor tools, CTI, call recording, workforce optimization, chat, reporting & more. Read more about 8x8 Virtual Office
Global cloud communications & phone system
8x8 Virtual Office is a multi-channel cloud contact center includes IVR, routing, queueing, supervisor tools, CTI, call recording, workforce optimization, chat, reporting & more. Read more about 8x8 Virtual Office

8x8 Virtual Office  

178
Hosted Business VoIP Phone Service
8x8's multi-channel cloud contact center capabilities include IVR, routing, queueing, supervisor tools, CTI, call recording, workforce optimization, chat & more. Read more about 8x8 Virtual Office
Hosted Business VoIP Phone Service
8x8's multi-channel cloud contact center capabilities include IVR, routing, queueing, supervisor tools, CTI, call recording, workforce optimization, chat & more. Read more about 8x8 Virtual Office

Sharpen  

46
Cloud-native Contact Center Platform
A leading cloud native contact center that serves more than 1,000 companies across the globe. Read more about Sharpen
Cloud-native Contact Center Platform
A leading cloud native contact center that serves more than 1,000 companies across the globe. Read more about Sharpen

CallHippo  

42
Virtual phone system for sales, marketing & support teams
CallHippo is a cloud-based VoIP system that helps small business and startups make business calls and monitor calling progress using a virtual phone system. Read more about CallHippo
Virtual phone system for sales, marketing & support teams
CallHippo is a cloud-based VoIP system that helps small business and startups make business calls and monitor calling progress using a virtual phone system. Read more about CallHippo

Ameyo  

18
All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo

SalesExec  

11
Lead Management for Call Centers and Sales Teams
Close more leads in less time by following up with leads quickly and efficiently. SalesExec is lead management software built specifically for sales teams and c. Read more about SalesExec
Lead Management for Call Centers and Sales Teams
Close more leads in less time by following up with leads quickly and efficiently. SalesExec is lead management software built specifically for sales teams and c. Read more about SalesExec

Clarity Connect  

7
Full-featured contact center native to Skype for Business
The best contact center for Skype for Business. Easy to install and maintain. Read more about Clarity Connect
Full-featured contact center native to Skype for Business
The best contact center for Skype for Business. Easy to install and maintain. Read more about Clarity Connect

OneContact CC  

1
Omni-channel contact center management platform
OneContact CC is a multimedia, omni-channel call centre solution which provides call centres with the tools to manage customer service challenges via voice, video, email, instant messaging, social media, and more. The IP-based solution is completely integrated to manage multiple contact centres. Read more about OneContact CC
Omni-channel contact center management platform
OneContact CC is a multimedia, omni-channel call centre solution which provides call centres with the tools to manage customer service challenges via voice, video, email, instant messaging, social media, and more. The IP-based solution is completely integrated to manage multiple contact centres. Read more about OneContact CC

PlayVox  

1
Quality assurance software for customer service agents
PlayVox QA software helps companies to monitor & improve customer service interactions across multiple channels including chat, phone, email & social media. Read more about PlayVox
Quality assurance software for customer service agents
PlayVox QA software helps companies to monitor & improve customer service interactions across multiple channels including chat, phone, email & social media. Read more about PlayVox

CloudTalk  

0
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based VOIP software ready to use at the touch of a button, for sales and support teams in call centers of all sizes. Read more about CloudTalk
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based VOIP software ready to use at the touch of a button, for sales and support teams in call centers of all sizes. Read more about CloudTalk

Cloudagent  

0
Inbound, outbound & blended cloud contact center
Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more. Read more about Cloudagent
Inbound, outbound & blended cloud contact center
Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more. Read more about Cloudagent
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