Call Center Software

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10 apps

RingCentral Contact Center   

135
The Collaborative Contact Center solution from the industry
Transform customer engagement with Collaborative Call & Contact Centre technology: Omnichannel routing; CRM integrations; Agent management tools; Actionable analytics. Read more about RingCentral Contact Center
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The Collaborative Contact Center solution from the industry
Transform customer engagement with Collaborative Call & Contact Centre technology: Omnichannel routing; CRM integrations; Agent management tools; Actionable analytics. Read more about RingCentral Contact Center
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Zoho Desk   

1,589
Industry's first context-aware Helpdesk Software
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony that has been redesigned for the cloud. Read more about Zoho Desk
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Industry's first context-aware Helpdesk Software
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony that has been redesigned for the cloud. Read more about Zoho Desk
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Zendesk   

2,296
Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading customer care software used in call centers and already trusted by over 200,000 customers worldwide. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading customer care software used in call centers and already trusted by over 200,000 customers worldwide. Read more about Zendesk
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Bitrix24   

392
60 pts
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
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Agile CRM   

346
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
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Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
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Freshdesk  

1,945
Online Customer Support Software & Helpdesk Solution
With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes. Read more about Freshdesk
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Online Customer Support Software & Helpdesk Solution
With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes. Read more about Freshdesk
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SalesExec  

18
Lead Management for Call Centers and Sales Teams
Call center agents have a tough job as it is, managing multiple software applications shouldn't be another thing for them to worry about. SalesExec is an all in one solution including; dialing, texting, guided selling, sales scripts, lead prioritization, and call routing. Read more about SalesExec
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Lead Management for Call Centers and Sales Teams
Call center agents have a tough job as it is, managing multiple software applications shouldn't be another thing for them to worry about. SalesExec is an all in one solution including; dialing, texting, guided selling, sales scripts, lead prioritization, and call routing. Read more about SalesExec
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AuguTech  

5
Hosted predictive dialer & integrated PBX phone system
AuguTech is a predictive dialer solution that helps improve marketing campaign effectiveness via an automated dialing process, voice messaging and CRM. Read more about AuguTech
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Hosted predictive dialer & integrated PBX phone system
AuguTech is a predictive dialer solution that helps improve marketing campaign effectiveness via an automated dialing process, voice messaging and CRM. Read more about AuguTech
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PlayVox  

5
Quality assurance software for customer service agents
PlayVox QA software helps companies to monitor & improve customer service interactions across multiple channels including chat, phone, email & social media. Read more about PlayVox
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Quality assurance software for customer service agents
PlayVox QA software helps companies to monitor & improve customer service interactions across multiple channels including chat, phone, email & social media. Read more about PlayVox
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EducationFolder  

5
Cloud-based contact center performance management suite
EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality assurance, task management & more. Read more about EducationFolder
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Cloud-based contact center performance management suite
EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality assurance, task management & more. Read more about EducationFolder
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