Call Center Software

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24 apps

PureCloud   

84
50 pts
Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
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Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
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XenCALL   

13
Predictive dialer CRM with VoIP for call centers.
XenCALL is a call center automation software with predictive dialing, a built-in CRM, automatic lead distribution and a live floor map of your sales team. Read more about XenCALL
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Predictive dialer CRM with VoIP for call centers.
XenCALL is a call center automation software with predictive dialing, a built-in CRM, automatic lead distribution and a live floor map of your sales team. Read more about XenCALL
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Convoso   

14
Convert more leads in less time!
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!
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Convert more leads in less time!
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!
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InGenius   

2
Call center CRM-integrated software
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius
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Call center CRM-integrated software
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius
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CloudTalk   

85
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based VOIP software ready to use at the touch of a button, for sales and support teams in call centers of all sizes. Read more about CloudTalk
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Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based VOIP software ready to use at the touch of a button, for sales and support teams in call centers of all sizes. Read more about CloudTalk
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PhoneBurner   

118
Power dialer & outbound sales acceleration software for SMBs
PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install. Read more about PhoneBurner
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Power dialer & outbound sales acceleration software for SMBs
PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install. Read more about PhoneBurner
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XCALLY   

65
59 pts
Omnichannel contact center management
XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers. Read more about XCALLY
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XCALLY

59 pts
Omnichannel contact center management
XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers. Read more about XCALLY
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VICIdial   

225
50 pts
Open source call center software with predictive dialer
Contact Center service with Inbound and outbound call handling, Inbound email and website customer chat. Read more about VICIdial
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Open source call center software with predictive dialer
Contact Center service with Inbound and outbound call handling, Inbound email and website customer chat. Read more about VICIdial
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Aloware   

13
Cloud-based call center platform
Aloware is a cloud-based call center software, which helps small, midsize, and large enterprises manage two-way business communication with prospects and potential customers. Aloware offers a PBX platform, business SMS messaging, integrated call tracking, lead outreach automation, and IVR tools. Read more about Aloware
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Cloud-based call center platform
Aloware is a cloud-based call center software, which helps small, midsize, and large enterprises manage two-way business communication with prospects and potential customers. Aloware offers a PBX platform, business SMS messaging, integrated call tracking, lead outreach automation, and IVR tools. Read more about Aloware
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Ricochet360   

8
Marketing automation and lead management for sales teams
Ricochet360 is a cloud-based sales and marketing automation solution, which assists sales and marketing teams with in managing relationships with their leads and customers. Key features include predictive dialing, campaign management, automated messaging, prospect management, and lead tracking. Read more about Ricochet360
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Marketing automation and lead management for sales teams
Ricochet360 is a cloud-based sales and marketing automation solution, which assists sales and marketing teams with in managing relationships with their leads and customers. Key features include predictive dialing, campaign management, automated messaging, prospect management, and lead tracking. Read more about Ricochet360
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Ytel Platform   

25
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads. Read more about Ytel Platform
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Awarded Outbound Contact Center Software (24/7 U.S. Support)
Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads. Read more about Ytel Platform
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ChaseData  

130
Cloud-based call center solution for SMBs
Cloud-based scalable call center solutions are in reach of every sized business in every industry. Read more about ChaseData
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Cloud-based call center solution for SMBs
Cloud-based scalable call center solutions are in reach of every sized business in every industry. Read more about ChaseData
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CallTools  

78
41 pts
All-in-one predictive dialer & inbound call center solution
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more. Read more about CallTools
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All-in-one predictive dialer & inbound call center solution
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more. Read more about CallTools
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Bright Pattern  

80
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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CallFire  

20
Telephony and call center app
CallFire combines text messaging, call tracking, voice broadcast, and IVR, with a cloud call center. Read more about CallFire
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Telephony and call center app
CallFire combines text messaging, call tracking, voice broadcast, and IVR, with a cloud call center. Read more about CallFire
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Pims Auto Dialer  

21
Predictive dialer software for enterprise call centers
Pims is an affordable and easy to use call center solution for inbound, outbound and broadcast dialing. Read more about Pims Auto Dialer
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Predictive dialer software for enterprise call centers
Pims is an affordable and easy to use call center solution for inbound, outbound and broadcast dialing. Read more about Pims Auto Dialer
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Fenero  

20
Cloud-based contact center software
Fenero.io is a cloud-based contact center solution for phone, email & live chat, with call & screen recording, IVR, call & email routing, dynamic scripting & more. Read more about Fenero
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Cloud-based contact center software
Fenero.io is a cloud-based contact center solution for phone, email & live chat, with call & screen recording, IVR, call & email routing, dynamic scripting & more. Read more about Fenero
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SpitFire  

19
Web-based predictive dialer software for call centers
SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns. Read more about SpitFire
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Web-based predictive dialer software for call centers
SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns. Read more about SpitFire
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TCN  

9
Cloud-based call center solution
TCN’s cloud contact center platform powers #CX with innovative technology regardless of channel. Billions of consumer and agent interactions each year. Read more about TCN
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Cloud-based call center solution
TCN’s cloud contact center platform powers #CX with innovative technology regardless of channel. Billions of consumer and agent interactions each year. Read more about TCN
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Focus Contact Center  

4
Call & Contact Center Software Focus Contact Center
Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring. Read more about Focus Contact Center
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Call & Contact Center Software Focus Contact Center
Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring. Read more about Focus Contact Center
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PhoneCall  

5
Scalable cloud contact center for telemarketing needs
PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation. Read more about PhoneCall
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Scalable cloud contact center for telemarketing needs
PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation. Read more about PhoneCall
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Nectar Desk  

3
Call center software in the cloud
Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more. Read more about Nectar Desk
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Call center software in the cloud
Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more. Read more about Nectar Desk
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CallBlitzer  

4
Voice broadcasting platform for political campaigns & more
CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible. Read more about CallBlitzer
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Voice broadcasting platform for political campaigns & more
CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible. Read more about CallBlitzer
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Smart Queue by AVOXI  

1
Virtual contact center software
Virtual call center solution built on open-source technology to help increase productivity, designed for all unique business requirements. Read more about Smart Queue by AVOXI
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Virtual contact center software
Virtual call center solution built on open-source technology to help increase productivity, designed for all unique business requirements. Read more about Smart Queue by AVOXI
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