Call Center Software

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30 apps

PureCloud   

84
50 pts
Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
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Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
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Salesforce Service Cloud   

452
Customer service & support software
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud
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Customer service & support software
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud
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CloudTalk   

85
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based VOIP software ready to use at the touch of a button, for sales and support teams in call centers of all sizes. Read more about CloudTalk
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Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based VOIP software ready to use at the touch of a button, for sales and support teams in call centers of all sizes. Read more about CloudTalk
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Newfies-Dialer   

4
Auto dialers for lead generation & telemarketing
Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more. Read more about Newfies-Dialer
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Auto dialers for lead generation & telemarketing
Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more. Read more about Newfies-Dialer
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Freshcaller   

14
Cloud call center for customer support & sales
Freshcaller is the call center software for startups and small teams. The intention is to help businesses / teams set-up and run a powerful call center. Read more about Freshcaller
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Cloud call center for customer support & sales
Freshcaller is the call center software for startups and small teams. The intention is to help businesses / teams set-up and run a powerful call center. Read more about Freshcaller
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VICIdial   

225
50 pts
Open source call center software with predictive dialer
Contact Center service with Inbound and outbound call handling, Inbound email and website customer chat. Read more about VICIdial
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Open source call center software with predictive dialer
Contact Center service with Inbound and outbound call handling, Inbound email and website customer chat. Read more about VICIdial
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Aircall   

147
74 pts
Phone system for support and sales teams
Scale your call center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
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Phone system for support and sales teams
Scale your call center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
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RingCentral Contact Center   

135
The Collaborative Contact Center solution from the industry
Transform customer engagement with Collaborative Call & Contact Centre technology: Omnichannel routing; CRM integrations; Agent management tools; Actionable analytics. Read more about RingCentral Contact Center
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The Collaborative Contact Center solution from the industry
Transform customer engagement with Collaborative Call & Contact Centre technology: Omnichannel routing; CRM integrations; Agent management tools; Actionable analytics. Read more about RingCentral Contact Center
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Bitrix24   

393
60 pts
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
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Freshdesk  

1,918
Online Customer Support Software & Helpdesk Solution
With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes. Read more about Freshdesk
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Online Customer Support Software & Helpdesk Solution
With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes. Read more about Freshdesk
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RingCentral  

707
70 pts
A Complete Business Cloud Phone System Solution
RingCentral Office integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution. Read more about RingCentral
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A Complete Business Cloud Phone System Solution
RingCentral Office integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution. Read more about RingCentral
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MightyCall  

52
Virtual Phone System for small businesses
MightyCall’s plethora of features and ease of use makes it an ideal VoIP provider for a call center. Calls will be organized better than ever and with advanced analytics, bosses can properly supervise and assess their call agents. Read more about MightyCall
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Virtual Phone System for small businesses
MightyCall’s plethora of features and ease of use makes it an ideal VoIP provider for a call center. Calls will be organized better than ever and with advanced analytics, bosses can properly supervise and assess their call agents. Read more about MightyCall
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T-Max Predictive Dialer  

9
Web-based predictive dialer for efficient outbound calling
Complete Inbound/Outbound Call Center Solution. Read more about T-Max Predictive Dialer
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3CX  

200
Hosted PBX with CRM integration and mobile apps
3CX Pro includes call center features allowing team members to work from various dispersed locations while retaining a cohesive unit. With the 3CX Live Chat & Talk plugin your agents can chat, video and call with your website visitors in real-time for truly seamless customer experience. Read more about 3CX
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Hosted PBX with CRM integration and mobile apps
3CX Pro includes call center features allowing team members to work from various dispersed locations while retaining a cohesive unit. With the 3CX Live Chat & Talk plugin your agents can chat, video and call with your website visitors in real-time for truly seamless customer experience. Read more about 3CX
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ShoreTel  

206
Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
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Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
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Bright Pattern  

80
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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Vonage Business  

197
56 pts
Cloud-based business VoIP phone service
Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses. Read more about Vonage Business
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Cloud-based business VoIP phone service
Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses. Read more about Vonage Business
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8x8 Virtual Office  

169
Hosted Business VoIP Phone Service
8x8's multi-channel cloud contact center capabilities include IVR, routing, queueing, supervisor tools, CTI, call recording, workforce optimization, chat & more. Read more about 8x8 Virtual Office
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Hosted Business VoIP Phone Service
8x8's multi-channel cloud contact center capabilities include IVR, routing, queueing, supervisor tools, CTI, call recording, workforce optimization, chat & more. Read more about 8x8 Virtual Office
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Predictive Dialer  

42
The Deskforce solution for boosting agent performance
Innitel's Predictive Dialer is a call center management solution promising automated features that assist agents and managers to maximize campaign performance. Read more about Predictive Dialer
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The Deskforce solution for boosting agent performance
Innitel's Predictive Dialer is a call center management solution promising automated features that assist agents and managers to maximize campaign performance. Read more about Predictive Dialer
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CrazyCall  

36
Calling App for Customer Service Teams & Sales
Calling software tailored to Call Center. Use features such as Auto Dialer, Call Monitoring and Call recordings to improve your performance. Plus, it takes less than 5 minutes to get started with CrazyCall so new agents can start calling right away! Read more about CrazyCall
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Calling App for Customer Service Teams & Sales
Calling software tailored to Call Center. Use features such as Auto Dialer, Call Monitoring and Call recordings to improve your performance. Plus, it takes less than 5 minutes to get started with CrazyCall so new agents can start calling right away! Read more about CrazyCall
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Dialer360  

20
Call center dialer software
Dialer360 is a cloud-based call center solution which provides inbound, outbound & blended call centers with a predictive dialer with built in avatar, CRM & webphone, voice & SMS broadcasting, VOIP, & more. Dialer360’s admin & agent web pages are available in multiple languages. Read more about Dialer360
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Call center dialer software
Dialer360 is a cloud-based call center solution which provides inbound, outbound & blended call centers with a predictive dialer with built in avatar, CRM & webphone, voice & SMS broadcasting, VOIP, & more. Dialer360’s admin & agent web pages are available in multiple languages. Read more about Dialer360
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Vocalcom  

15
Omnichannel Cloud Contact Center Solutions
Call center software solutions that deliver all the benefits of expensive software systems without their hidden costs and long term contracts. Read more about Vocalcom
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Omnichannel Cloud Contact Center Solutions
Call center software solutions that deliver all the benefits of expensive software systems without their hidden costs and long term contracts. Read more about Vocalcom
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SpitFire  

19
Web-based predictive dialer software for call centers
SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns. Read more about SpitFire
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Web-based predictive dialer software for call centers
SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns. Read more about SpitFire
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InfoServ  

12
Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ
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Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ
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TCN  

9
Cloud-based call center solution
TCN’s cloud contact center platform powers #CX with innovative technology regardless of channel. Billions of consumer and agent interactions each year. Read more about TCN
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Cloud-based call center solution
TCN’s cloud contact center platform powers #CX with innovative technology regardless of channel. Billions of consumer and agent interactions each year. Read more about TCN
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