Call Center Software

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24 apps

Dixa   

17
The Customer Friendship Platform
Dixa offers next-gen call center software built to improve the agent and customer experience powered by smart routing, customer data, integrations and more. Get quality VoIP starting at $99 per agent/ per month and add more channels or agents as needed. Read more about Dixa
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The Customer Friendship Platform
Dixa offers next-gen call center software built to improve the agent and customer experience powered by smart routing, customer data, integrations and more. Get quality VoIP starting at $99 per agent/ per month and add more channels or agents as needed. Read more about Dixa
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NICE inContact   

215
65 pts
Cloud Contact Center Software
NICE inContact supports blended, multi-channel contact handling with features such as IVR, ACD, workforce management, customer surveys, reporting & analytics. Read more about NICE inContact
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Cloud Contact Center Software
NICE inContact supports blended, multi-channel contact handling with features such as IVR, ACD, workforce management, customer surveys, reporting & analytics. Read more about NICE inContact
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PureCloud   

85
50 pts
Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
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Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
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Salesforce Service Cloud   

453
Customer service & support software
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud
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Customer service & support software
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud
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Nextiva   

220
53 pts
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
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Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
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uContact   

25
Beautiful Contact Center Solution - Omnichannel - All in One
uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care. Read more about uContact
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Beautiful Contact Center Solution - Omnichannel - All in One
uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care. Read more about uContact
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Dialpad   

282
Cloud communication platform for enterprises
Dialpad Support helps organizations deliver a positive customer experience with real-time customer sentiment and live transcription, consistently high call quality and an intuitive interface. Read more about Dialpad
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Cloud communication platform for enterprises
Dialpad Support helps organizations deliver a positive customer experience with real-time customer sentiment and live transcription, consistently high call quality and an intuitive interface. Read more about Dialpad
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XCALLY   

65
59 pts
Omnichannel contact center management
XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers. Read more about XCALLY
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XCALLY

59 pts
Omnichannel contact center management
XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers. Read more about XCALLY
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TRACK   

5
Cloud based hospitality & vacation rental software
TRACK is a cloud-based hospitality & vacation rental solution that offers integrated property management features, along with call tracking functionality for revenue optimization. The suite of tools is designed for individual property owners, mid-sized property chains, & large enterprise portfolios. Read more about TRACK
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Cloud based hospitality & vacation rental software
TRACK is a cloud-based hospitality & vacation rental solution that offers integrated property management features, along with call tracking functionality for revenue optimization. The suite of tools is designed for individual property owners, mid-sized property chains, & large enterprise portfolios. Read more about TRACK
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Zendesk   

2,296
Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading customer care software used in call centers and already trusted by over 200,000 customers worldwide. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading customer care software used in call centers and already trusted by over 200,000 customers worldwide. Read more about Zendesk
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LiveAgent   

733
Great customer service starts with better help desk software
Great customer service starts with better Call Center Software! Read more about LiveAgent
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Bitrix24   

392
60 pts
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
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Agile CRM   

346
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
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Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
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Twilio Flex  

193
41 pts
Fully programmable cloud contact center platform
Twilio Flex is a fully programmable cloud contact center solution which allows companies to instantly deploy an omnichannel contact center and customize discrete components including interaction routing, communication channels, workflows, UI & reporting to meet the unique needs of the organization… Read more about Twilio Flex
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Fully programmable cloud contact center platform
Twilio Flex is a fully programmable cloud contact center solution which allows companies to instantly deploy an omnichannel contact center and customize discrete components including interaction routing, communication channels, workflows, UI & reporting to meet the unique needs of the organization… Read more about Twilio Flex
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Five9  

366
54 pts
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
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Five9

54 pts
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
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Bright Pattern  

84
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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Connect First  

52
42 pts
Omni-channel cloud contact center
Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction. Read more about Connect First
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Omni-channel cloud contact center
Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction. Read more about Connect First
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3CLogic  

49
Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic
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Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic
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Fenero  

20
Cloud-based contact center software
Fenero.io is a cloud-based contact center solution for phone, email & live chat, with call & screen recording, IVR, call & email routing, dynamic scripting & more. Read more about Fenero
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Cloud-based contact center software
Fenero.io is a cloud-based contact center solution for phone, email & live chat, with call & screen recording, IVR, call & email routing, dynamic scripting & more. Read more about Fenero
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Compass  

5
Streamline processes and tasks with interactive workflows
Feel confident that your agents know how to handle every call and always have all of the information they need. Compass gives you the tools to create interactive decision trees that will guide your agents through a clear step by step process on every call. Read more about Compass
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Streamline processes and tasks with interactive workflows
Feel confident that your agents know how to handle every call and always have all of the information they need. Compass gives you the tools to create interactive decision trees that will guide your agents through a clear step by step process on every call. Read more about Compass
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Virtual Contact Center  

13
42 pts
One solution for every customer interaction.
8x8's self-service cloud contact center provides a flexible way to engage with customers, enabling any business to deliver a positive customer experience with a complete multi-channel solution and extensive customer analytics. Read more about Virtual Contact Center
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One solution for every customer interaction.
8x8's self-service cloud contact center provides a flexible way to engage with customers, enabling any business to deliver a positive customer experience with a complete multi-channel solution and extensive customer analytics. Read more about Virtual Contact Center
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Zailab  

4
Cloud-based communication solution for small to medium contact centers
Zailab is an intelligent, cloud-based omni-channel communication solution designed for small and medium sized contact centres. Read more about Zailab
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Cloud-based communication solution for small to medium contact centers
Zailab is an intelligent, cloud-based omni-channel communication solution designed for small and medium sized contact centres. Read more about Zailab
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Vozy  

2
Cloud Phone System for today's Sales and Customer Support
Vozy is a cloud communication platform where business can make and receive calls from anywhere, accelerate their sales and deliver enhanced customer experiences. Read more about Vozy
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Cloud Phone System for today's Sales and Customer Support
Vozy is a cloud communication platform where business can make and receive calls from anywhere, accelerate their sales and deliver enhanced customer experiences. Read more about Vozy
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injixo  

0
Workforce management for call centers
injixo is a cloud-based workforce management (WFM) suite for contact centers which supports scheduling, forecasting, intraday management & reporting features. injixo is mobile-ready, giving users the flexibility to manage their workforce anytime, anywhere via mobile or tablet devices… Read more about injixo
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Workforce management for call centers
injixo is a cloud-based workforce management (WFM) suite for contact centers which supports scheduling, forecasting, intraday management & reporting features. injixo is mobile-ready, giving users the flexibility to manage their workforce anytime, anywhere via mobile or tablet devices… Read more about injixo
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