Call Center Software

Best Comparison List of Vendor Applications & Tools
Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Features
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
14 apps

PureCloud   

84
50 pts
Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
Visit WebsiteAdd to compareCompareRemove app
Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
Visit WebsiteCompare

XenCALL   

13
Predictive dialer CRM with VoIP for call centers.
XenCALL is a call center automation software with predictive dialing, a built-in CRM, automatic lead distribution and a live floor map of your sales team. Read more about XenCALL
Visit WebsiteAdd to compareCompareRemove app
Predictive dialer CRM with VoIP for call centers.
XenCALL is a call center automation software with predictive dialing, a built-in CRM, automatic lead distribution and a live floor map of your sales team. Read more about XenCALL
Visit WebsiteCompare

FluentStream   

60
A cloud-based business phone service
Cross-channel business communications for the modern business. Read more about FluentStream
Visit WebsiteAdd to compareCompareRemove app
A cloud-based business phone service
Cross-channel business communications for the modern business. Read more about FluentStream
Visit WebsiteCompare

VICIdial   

225
50 pts
Open source call center software with predictive dialer
Contact Center service with Inbound and outbound call handling, Inbound email and website customer chat. Read more about VICIdial
Visit WebsiteAdd to compareCompareRemove app
Open source call center software with predictive dialer
Contact Center service with Inbound and outbound call handling, Inbound email and website customer chat. Read more about VICIdial
Visit WebsiteCompare

Ytel Platform   

25
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads. Read more about Ytel Platform
Visit WebsiteAdd to compareCompareRemove app
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads. Read more about Ytel Platform
Visit WebsiteCompare

Oracle RightNow Contact Center Experience   

19
Multi-channel contact center
Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge. Read more about Oracle RightNow Contact Center Experience
Visit WebsiteAdd to compareCompareRemove app
Multi-channel contact center
Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge. Read more about Oracle RightNow Contact Center Experience
Visit WebsiteCompare

Talkdesk  

559
40 pts
The world's leading cloud-based contact center software.
Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. Read more about Talkdesk
Learn moreAdd to compareCompareRemove app
The world's leading cloud-based contact center software.
Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. Read more about Talkdesk
Learn moreCompare

UJET  

68
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
Learn moreAdd to compareCompareRemove app
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
Learn moreCompare

8x8 Virtual Office  

169
Voice, video, chat, contact center. In the cloud.
8x8 Virtual Office offers smarter, more efficient ways to connect with customers and employees. 8x8 Virtual Office delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere. Read more about 8x8 Virtual Office
Learn moreAdd to compareCompareRemove app
Voice, video, chat, contact center. In the cloud.
8x8 Virtual Office offers smarter, more efficient ways to connect with customers and employees. 8x8 Virtual Office delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere. Read more about 8x8 Virtual Office
Learn moreCompare

Connect First  

52
42 pts
Omni-channel cloud contact center
Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction. Read more about Connect First
Learn moreAdd to compareCompareRemove app
Omni-channel cloud contact center
Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction. Read more about Connect First
Learn moreCompare

Sharpen  

46
Happy Agents. Happy Customers.
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Read more about Sharpen
Learn moreAdd to compareCompareRemove app
Happy Agents. Happy Customers.
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Read more about Sharpen
Learn moreCompare

3CLogic  

49
Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic
Learn moreAdd to compareCompareRemove app
Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic
Learn moreCompare

CallBlitzer  

4
Voice broadcasting platform for political campaigns & more
CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible. Read more about CallBlitzer
Learn moreAdd to compareCompareRemove app
Voice broadcasting platform for political campaigns & more
CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible. Read more about CallBlitzer
Learn moreCompare

VeraSMART  

0
Call accounting and reporting solution
VeraSMART is a call accounting and reporting solution from Calero, supporting usage monitoring, call tracking, compliance, and more for both wireline and mobile. Read more about VeraSMART
Learn moreAdd to compareCompareRemove app
Call accounting and reporting solution
VeraSMART is a call accounting and reporting solution from Calero, supporting usage monitoring, call tracking, compliance, and more for both wireline and mobile. Read more about VeraSMART
Learn moreCompare
Filter by
Customer rating