Call Center Software

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Salesforce Service Cloud   

407
Customer service & support software
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud
Customer service & support software
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud

Dixa   

9
All-in-one customer service platform
Dixa offers next-gen call center software connecting brands to their customers. Get quality VoIP starting at $19 per agent/ per month. Read more about Dixa
All-in-one customer service platform
Dixa offers next-gen call center software connecting brands to their customers. Get quality VoIP starting at $19 per agent/ per month. Read more about Dixa

PhoneBurner   

91
Power dialer & outbound call center software
PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install. Read more about PhoneBurner
Power dialer & outbound call center software
PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install. Read more about PhoneBurner

Genesys PureCloud   

66
Mobile-optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile-optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

Zoho Desk   

1,521
Industry's first context-aware Helpdesk Software
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk

XenCALL   

11
Predictive dialer CRM with VoIP for call centers.
XenCALL is a call center automation software with predictive dialing, a built-in CRM, automatic lead distribution and a live floor map of your sales team. Read more about XenCALL
Predictive dialer CRM with VoIP for call centers.
XenCALL is a call center automation software with predictive dialing, a built-in CRM, automatic lead distribution and a live floor map of your sales team. Read more about XenCALL

LiveAgent   

659
Great customer service starts with better help desk software
Great customer service starts with better Call Center Software! Read more about LiveAgent
Great customer service starts with better help desk software
Great customer service starts with better Call Center Software! Read more about LiveAgent

Aircall   

125
Phone system for support and sales teams
Scale your call center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
Phone system for support and sales teams
Scale your call center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall

VICIdial   

177
Open source call center software with predictive dialer
Contact Center service with Inbound and outbound call handling, Inbound email and website customer chat. Read more about VICIdial
Open source call center software with predictive dialer
Contact Center service with Inbound and outbound call handling, Inbound email and website customer chat. Read more about VICIdial

Zendesk   

1,909
Cloud customer service software
Zendesk is a leading customer care software used in call centers and already trusted by over 200,000 customers worldwide. Read more about Zendesk
Cloud customer service software
Zendesk is a leading customer care software used in call centers and already trusted by over 200,000 customers worldwide. Read more about Zendesk

Agile CRM   

299
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM

Freshdesk  

1,321
Online Customer Support Software & Helpdesk Solution
With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes. Read more about Freshdesk
Online Customer Support Software & Helpdesk Solution
With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes. Read more about Freshdesk

KronoDesk  

3
Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk

Five9  

316
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9

ShoreTel  

190
Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel

Comm100 Live Chat  

68
Real conversations in real-time
The Comm100 call center solution offers a complete multichannel live chat platform that fully integrates with existing systems. Read more about Comm100 Live Chat
Real conversations in real-time
The Comm100 call center solution offers a complete multichannel live chat platform that fully integrates with existing systems. Read more about Comm100 Live Chat

HappyFox  

67
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial

SysAid  

106
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid

NewVoiceMedia  

55
Call Center & Inside Sales for Salesforce
The Leading Cloud Call Center Solution for Salesforce and Desk.com. Solutions to Improve Productivity for Inside Sales and Customer Service Teams. Read more about NewVoiceMedia
Call Center & Inside Sales for Salesforce
The Leading Cloud Call Center Solution for Salesforce and Desk.com. Solutions to Improve Productivity for Inside Sales and Customer Service Teams. Read more about NewVoiceMedia

Ameyo  

18
All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo

Helpshift  

27
Scalable customer care via web & mobile apps
Helpshift is an in-app customer engagement and web-based customer support platform that enables mobile apps to improve customer experience, drive higher ratings, reduce churn and increase retention. The suite includes full ticketing system, native FAQs, in-app chat, push campaigns & more. Read more about Helpshift
Scalable customer care via web & mobile apps
Helpshift is an in-app customer engagement and web-based customer support platform that enables mobile apps to improve customer experience, drive higher ratings, reduce churn and increase retention. The suite includes full ticketing system, native FAQs, in-app chat, push campaigns & more. Read more about Helpshift

MiContact Center  

7
Cloud contact center solutions
MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers. Read more about MiContact Center
Cloud contact center solutions
MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers. Read more about MiContact Center

FIVE CRM  

2
More Leads. More Sales. More Customers.
FIVE CRM provides businesses with tailored software solutions targeted at transforming sales & marketing and boosting the bottom line. FIVE CRM puts you in control through an array of products, whether you’re looking to take advantage of email marketing or drive sales through calling – we’ve got it covered. Read more about FIVE CRM
More Leads. More Sales. More Customers.
FIVE CRM provides businesses with tailored software solutions targeted at transforming sales & marketing and boosting the bottom line. FIVE CRM puts you in control through an array of products, whether you’re looking to take advantage of email marketing or drive sales through calling – we’ve got it covered. Read more about FIVE CRM
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