Call Center Software

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18 apps

PureCloud   

84
50 pts
Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
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Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
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Nextiva   

218
53 pts
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
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Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
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Aircall   

147
74 pts
Phone system for support and sales teams
Scale your call center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
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Phone system for support and sales teams
Scale your call center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
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Bitrix24   

393
60 pts
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
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MightyCall  

52
Virtual Phone System for small businesses
MightyCall’s plethora of features and ease of use makes it an ideal VoIP provider for a call center. Calls will be organized better than ever and with advanced analytics, bosses can properly supervise and assess their call agents. Read more about MightyCall
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Virtual Phone System for small businesses
MightyCall’s plethora of features and ease of use makes it an ideal VoIP provider for a call center. Calls will be organized better than ever and with advanced analytics, bosses can properly supervise and assess their call agents. Read more about MightyCall
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KronoDesk  

3
Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
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Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
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SysAid  

178
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid
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Powerful Service Desk and Simple to Use, Modular ITSM Tool
Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid
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Bright Pattern  

80
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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Vonage Business  

197
56 pts
Cloud-based business VoIP phone service
Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses. Read more about Vonage Business
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Cloud-based business VoIP phone service
Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses. Read more about Vonage Business
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HappyFox  

77
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial
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Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial
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8x8 Virtual Office  

169
Voice, video, chat, contact center. In the cloud.
8x8 Virtual Office offers smarter, more efficient ways to connect with customers and employees. 8x8 Virtual Office delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere. Read more about 8x8 Virtual Office
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Voice, video, chat, contact center. In the cloud.
8x8 Virtual Office offers smarter, more efficient ways to connect with customers and employees. 8x8 Virtual Office delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere. Read more about 8x8 Virtual Office
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NewVoiceMedia  

59
Cloud Contact Center & Inside Sales Software for Salesforce
The Leading Cloud Call Center Solution for Salesforce and Desk.com. Solutions to Improve Productivity for Inside Sales and Customer Service Teams. Read more about NewVoiceMedia
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Cloud Contact Center & Inside Sales Software for Salesforce
The Leading Cloud Call Center Solution for Salesforce and Desk.com. Solutions to Improve Productivity for Inside Sales and Customer Service Teams. Read more about NewVoiceMedia
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Autom8 Enterprise  

23
Complete multi-channel cloud contact center solution
Contact center and predictive dialler for call centers on one single platform with CRM integration. Read more about Autom8 Enterprise
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Complete multi-channel cloud contact center solution
Contact center and predictive dialler for call centers on one single platform with CRM integration. Read more about Autom8 Enterprise
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Vivocha  

2
Next Generation Customer Interaction Platform
Vivocha is a cloud-based service tailored to businesses looking to engage with their customers online using the most effective communication channel at the right time. Read more about Vivocha
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Next Generation Customer Interaction Platform
Vivocha is a cloud-based service tailored to businesses looking to engage with their customers online using the most effective communication channel at the right time. Read more about Vivocha
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OpenTouch Office Cloud  

0
Voice & unified communications for SMBs
A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses. Read more about OpenTouch Office Cloud
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Voice & unified communications for SMBs
A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses. Read more about OpenTouch Office Cloud
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Samespace  

0
Communication platform for sales & helpdesk teams
Samespace is a platform that simplifies communication for customer-facing teams like sales, support, and contact centers. Businesses can seamlessly engage with customers using voice or chat, monitor conversations as they happen and manage teams at scale. Read more about Samespace
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Communication platform for sales & helpdesk teams
Samespace is a platform that simplifies communication for customer-facing teams like sales, support, and contact centers. Businesses can seamlessly engage with customers using voice or chat, monitor conversations as they happen and manage teams at scale. Read more about Samespace
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SightCall for Salesforce  

0
Video calling support solution for Salesforce
SightCall for Salesforce is a video calling tool designed to help agents resolve customer issues using additional visual support. Read more about SightCall for Salesforce
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Video calling support solution for Salesforce
SightCall for Salesforce is a video calling tool designed to help agents resolve customer issues using additional visual support. Read more about SightCall for Salesforce
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VHT Cloud  

0
Callback services and alternatives to waiting on hold
VHT provides virtual queuing capabilities and callback services that help improve customer service experience across finance, healthcare, retail industries, etc. Read more about VHT Cloud
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Callback services and alternatives to waiting on hold
VHT provides virtual queuing capabilities and callback services that help improve customer service experience across finance, healthcare, retail industries, etc. Read more about VHT Cloud
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