Call Center Software

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14 apps

PureCloud   

85
50 pts
Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
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Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
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Salesforce Service Cloud   

453
Customer service & support software
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud
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Customer service & support software
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud
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LiveAgent   

733
Great customer service starts with better help desk software
Great customer service starts with better Call Center Software! Read more about LiveAgent
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Bitrix24   

392
60 pts
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
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3CX  

204
Hosted PBX with CRM integration and mobile apps
3CX Pro includes call center features allowing team members to work from various dispersed locations while retaining a cohesive unit. With the 3CX Live Chat & Talk plugin your agents can chat, video and call with your website visitors in real-time for truly seamless customer experience. Read more about 3CX
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Hosted PBX with CRM integration and mobile apps
3CX Pro includes call center features allowing team members to work from various dispersed locations while retaining a cohesive unit. With the 3CX Live Chat & Talk plugin your agents can chat, video and call with your website visitors in real-time for truly seamless customer experience. Read more about 3CX
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ShoreTel  

207
Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
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Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
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Bright Pattern  

84
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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8x8 Virtual Office  

170
Voice, video, chat, contact center. In the cloud.
8x8 Virtual Office offers smarter, more efficient ways to connect with customers and employees. 8x8 Virtual Office delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere. Read more about 8x8 Virtual Office
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Voice, video, chat, contact center. In the cloud.
8x8 Virtual Office offers smarter, more efficient ways to connect with customers and employees. 8x8 Virtual Office delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere. Read more about 8x8 Virtual Office
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Aspect Via  

13
Cloud contact center and workforce optimization solution
Ideal for 150+ agents, the Aspect Via Platform offers modular contact center and workforce optimization applications in the cloud. Read more about Aspect Via
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Cloud contact center and workforce optimization solution
Ideal for 150+ agents, the Aspect Via Platform offers modular contact center and workforce optimization applications in the cloud. Read more about Aspect Via
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Live Guide  

6
A secure live chat solution for customer service teams
Live Guide is a live chat solution for customer service teams with features for audio & video chat, customer intelligence, remote assistance, & more. Read more about Live Guide
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A secure live chat solution for customer service teams
Live Guide is a live chat solution for customer service teams with features for audio & video chat, customer intelligence, remote assistance, & more. Read more about Live Guide
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Vivocha  

2
Next Generation Customer Interaction Platform
Vivocha is a cloud-based service tailored to businesses looking to engage with their customers online using the most effective communication channel at the right time. Read more about Vivocha
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Next Generation Customer Interaction Platform
Vivocha is a cloud-based service tailored to businesses looking to engage with their customers online using the most effective communication channel at the right time. Read more about Vivocha
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OneContact CC  

1
Omni-channel contact center management platform
OneContact CC is a multimedia, omni-channel call centre solution which provides call centres with the tools to manage customer service challenges via voice, video, email, instant messaging, social media, and more. The IP-based solution is completely integrated to manage multiple contact centres. Read more about OneContact CC
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Omni-channel contact center management platform
OneContact CC is a multimedia, omni-channel call centre solution which provides call centres with the tools to manage customer service challenges via voice, video, email, instant messaging, social media, and more. The IP-based solution is completely integrated to manage multiple contact centres. Read more about OneContact CC
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Cingo  

0
Omni-channel customer service platform
Cingo is an omni-channel customer service platform designed to help call centers provide seamless customer support with live chat, email & video & VoIP calling. Read more about Cingo
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Omni-channel customer service platform
Cingo is an omni-channel customer service platform designed to help call centers provide seamless customer support with live chat, email & video & VoIP calling. Read more about Cingo
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CozTel  

0
Advanced cloud-based call center software
CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more. Read more about CozTel
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Advanced cloud-based call center software
CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more. Read more about CozTel
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