This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Best Call Center Software with Access Control

87 software options

Sponsored

1 filter applied


Features



Pricing model




User rating


Personalize your search

Any industry

Any business size

Zoho Desk logo

Zoho Desk

4.5
(1.7K)

Cloud-based help desk platform

visit website
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony that has been redesigned for the cloud.

Read more about Zoho Desk

Show me more like this
Aircall logo

Aircall

4.3
(284)

Phone system for support and sales teams

visit website
Make every phone conversation count and give time back to your reps with 70+ CRM, helpdesk, and software integrations.

Read more about Aircall

Show me more like this
Twilio logo

Twilio

4.6
(284)

Voice and messaging for your web and mobile applications

visit website
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

Show me more like this
PhoneBurner logo

PhoneBurner

4.8
(153)

Power dialer & outbound sales acceleration software for SMBs

visit website
PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install.

Read more about PhoneBurner

Show me more like this
3CX logo

3CX

4.5
(255)

3CX communications system. Web & mobile apps (Android, iOS)

visit website
3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365. Includes call recordings & reports. One interface to answer customer live chat, FB messages & SMS.

Read more about 3CX

Show me more like this
Bright Pattern logo

Bright Pattern

4.7
(98)

Cloud Contact Center Software with Embedded AI

visit website
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

Read more about Bright Pattern

Show me more like this
CallTrackingMetrics logo

CallTrackingMetrics

4.5
(67)

The Only All-in-One Call Tracking & Contact Center Solution

visit website
CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

Read more about CallTrackingMetrics

Show me more like this
GoTo Connect logo

GoTo Connect

4.5
(603)

The first-ever truly unified voice and video solution.

visit website
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Show me more like this
Kixie PowerCall logo

Kixie PowerCall

4.7
(183)

Ultra-reliable, easily-automated calling & texting for sales

visit website
Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise Contact Center.

Read more about Kixie PowerCall

Show me more like this
Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(542)

Customer Service & Field Service Management Solutions

visit website
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems.

Read more about Salesforce Service Cloud

Show me more like this
LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

visit website
Your full-stack Call center software awaits. LiveAgent is a web-based Help Desk / Call Center solution which enables the management of support tickets from multiple channels, customer calls, live chat, and social media.

Start with a 14-Day free trial, no credit card needed, no contracts.

Read more about LiveAgent

Show me more like this
ReadyMode logo

ReadyMode

4.1
(16)

Predictive dialer and CRM for call centers.

visit website
ReadyMode is an all-in-one CRM and predictive dialer with inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and a webphone.

Read more about ReadyMode

Show me more like this
CloudTalk logo

CloudTalk

4.4
(242)

Cloud-based call center software for sales and support teams

visit website
CloudTalk is a VoIP phone system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced calling features and easy-to-setup integrations with your existing business software. It’s the perfect solution for scaling companies. Try a FREE 14-day trial.

Read more about CloudTalk

Show me more like this
VirtualPBX logo

VirtualPBX

4.9
(23)

Trusted VoIP for any office, anywhere.

visit website
Power your business communications using Voice, Video, and SMS by VirtualPBX***** VirtualPBX is a award-winning business phone system provider that gives all types of organizations enterprise-grade capability at only a fraction of the cost.

Read more about VirtualPBX

Show me more like this
CloudCall logo

CloudCall

4.1
(36)

Advanced, cloud-based computer telephony integration

visit website
Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency.

Read more about CloudCall

Show me more like this
JustCall logo

JustCall

4.1
(85)

A cloud-based phone system for remote sales and support team

visit website
JustCall's Outbound Call Center lets your sales teams focus more on selling and less time logging customer interactions on your CRM.

Read more about JustCall

Show me more like this
Bitrix24 logo

Bitrix24

4.1
(511)

100% free CRM, collaboration and communication tool suite

visit website
Bitrix24 #1 free CRM, contact and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source.

Read more about Bitrix24

Show me more like this
Playvox logo

Playvox

4.8
(85)

Quality Assurance Software for customer service teams.

visit website
With Playvox, you will centralize & automate your entire QA process. This ensures quality performance is always being monitored, measured, trained, recognized & rewarded. Playvox helps customer service teams focus on what's most important by optimizing daily tasks, thereby boosting work satisfaction

Read more about Playvox

Show me more like this
Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite

4.8
(14)

Predictive dialer & call automation for call centers

visit website
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

Read more about Dialing Innovations Call Center Application Suite

Show me more like this
55PBX logo

55PBX

5.0
(10)

Virtual PBX solution to boost your team's productivity

visit website
55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers.

Read more about 55PBX

Show me more like this
Dialpad logo

Dialpad

4.4
(454)

Cloud communications system for enterprises

visit website
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell.

Read more about Dialpad

Show me more like this
Shelf logo

Shelf

4.9
(83)

The Modern Knowledge Platform for The On-Demand World

visit website
The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success. Awarded for overall usability by Gartner Digital Markets for three consecutive quarters.

Read more about Shelf

Show me more like this
Kustomer logo

Kustomer

4.5
(32)

Modern Customer Service Software For Customer-First Brands

visit website
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

Read more about Kustomer

Show me more like this
Freshdesk logo

Freshdesk

4.5
(2.4K)

Online helpdesk system and customer service software

learn more
With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes.

Read more about Freshdesk

Show me more like this
Yonyx logo

Yonyx

4.8
(127)

Decision tree driven Interactive guides for customer service

learn more
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

Read more about Yonyx

Show me more like this