Best Call Center Software with Automatic Lead Distribution

Make every phone conversation count and give time back to your reps with 70+ CRM, helpdesk, and software integrations.

Genesys Cloud

4.1

(111)

Mobile optimized cloud call center with multichannel routing

Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation

ChaseData CCaaS

(134)

Cloud-based call center solution for SMBs

Cloud-based scalable call center solutions are in reach of every sized business in every industry.

NICE inContact

(456)

Cloud Contact Center Software

Operating a high performance contact center has never been easier with our products that focus on contact center management. From accurately forecasting workloads to monitoring agents’ performance and tracking key metrics with real-time reporting, we help you deliver exceptional customer experiences

Convoso

4.7

(16)

Dial Smarter, Not Harder

Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.

Newfies-Dialer

5.0

(4)

Auto dialers for lead generation & telemarketing

Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more

LiveAgent

4.7

(1k)

Great customer service starts with better help desk software

Great customer service starts with better Contact Center software!

User.com

4.6

(30)

The engine of growth. An all in one solution for user data.

User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

Zoho Desk

4.5

(1,7k)

Cloud-based help desk platform

With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony that has been redesigned for the cloud.

CloudTalk

4.6

(201)

Cloud-based call center software for sales and support teams

CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes

VICIdial

4.7

(249)

Open source call center software with predictive dialer

Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling

Dixa

4.3

(19)

Conversational Customer Service Software

Dixa offers call center software built by CX professionals to improve the agent and customer experience. Powered by smart routing, customer data, integrations and more, get quality VoIP starting at $99 per agent/ per month and add more channels or agents as needed.

Five9

(384)

Cloud contact and call center software

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

PhoneBurner

(141)

Power dialer & outbound sales acceleration software for SMBs

PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install.

Freshdesk

4.5

(2,2k)

Online helpdesk system and customer service software

With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes.

CallRail

4.5

(133)

Call Tracking & Analytics

An analytics platform designed for those who rely on quality calls and inbound leads to measure success.

Voiptime Cloud

(78)

Great contact center software for SMB and Enterprises

Connect with your customers across all communication channels (voice, web chat, SMS, email) and control all customer interactions with the Voiptime Cloud contact center platform. Enjoy the capabilities of Voiptime Cloud software trusted by 1000+ companies!

MightyCall

3.7

(82)

Virtual Phone System for small businesses

MightyCall’s plethora of features and ease of use makes it an ideal VoIP provider for a call center. Calls will be organized better than ever and with advanced analytics, bosses can properly supervise and assess their call agents.

Ameyo

3.9

(30)

All-in-one Contact Center Software

An all-in-one customer interaction suite powering over a billion interactions worldwide

MiCloud Connect

(247)

Cloud phone system & contact center software & services

ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports.

Bright Pattern

(95)

Cloud Contact Center Software with Embedded AI

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

CallTools

(84)

All-in-one predictive dialer & inbound call center solution

CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more

Nextiva

(178)

Simplifying Business Communication

Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.

Matrix

(43)

The Deskforce solution for boosting agent performance