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Best Call Center Software with Campaign Analysis

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Genesys Cloud CX

4.2
(124)

Mobile optimized cloud call center with multichannel routing

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Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation

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Bitrix24

4.0
(485)

100% free CRM, collaboration and communication tool suite

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Bitrix24 #1 free CRM, contact and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source.

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USAN Contact Suite for Amazon Connect

5.0
(1)

Extending the power and breadth of Amazon Connect

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Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

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CloudTalk

4.5
(225)

Cloud-based call center software for sales and support teams

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CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes

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contactSPACE

4.8
(11)

Intuitive cloud contact center software solution

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contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes.

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CallRail

4.6
(145)

Call Tracking & Analytics

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An analytics platform designed for those who rely on quality calls and inbound leads to measure success.

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CallTrackingMetrics

4.5
(64)

The Only All-in-One Call Tracking & Contact Center Solution

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CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

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CallHub

4.2
(69)

Predictive Call Center, Voice and Text Broadcasting app

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Virtual cloud based call center. CallHub offers 3 kinds of dialers, Predictive Dialer , Power dialer and a preview dialer. Improve efficiency by 200%.

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Exotel

4.3
(56)

An all-weather, remote-ready cloud communication platform.

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Asia’s leading cloud communication platform transforming CX efforts of 4500+ businesses. Enterprises from Flipkart to Gojek use Exotel to reliably handle and scale engagement during peak business periods.

Its remote-ready solution for cloud telephony, SMS or VoIP can be deployed in 30 minutes.

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User.com

4.7
(32)

The engine of growth. An all in one solution for user data.

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User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

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Efficy CRM

4.4
(30)

Pay-less for more. Europe's most flexible CRM

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Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Ringba

5.0
(13)

Cloud-based inbound call tracking software

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Ringba is a cloud-based call tracking software designed to help businesses manage call attribution, recording and routing, marketing campaign, customer service, and other operational processes on a centralized platform. Managers can allocate local and on-demand toll-free phone numbers.

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ClickPoint

4.6
(19)

Lead Management for Call Centers and Sales Teams

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Call center agents have a tough job as it is, managing multiple software applications shouldn't be another thing for them to worry about. ClickPoint is an all in one solution including; dialing, texting, guided selling, sales scripts, lead prioritization, and call routing.

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Natterbox

4.1
(22)

The Voice Experts for Salesforce

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Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.

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Xperience

5.0
(1)

Cloud-based contact center solution

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Cloud-based Contact Center Solution. Flexible and simple to use. Pay what you use.

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Connect TCM

(0)

Telemarketing Campaign Management SaaS for telesales teams

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Connect TCM is a web-based Telemarketing Campaign Management suite offering a questionnaire-based campaign structure, calling lists & various reporting options

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Gridbees

(0)

The 100% customizable, API-first headless ecommerce platform

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Because Gridbees is much more than a software solution, entrust us with your most complex e-commerce projects for a tailor-made solution !

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INO CX

(0)

Omnichannel contact center solution

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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Soprano Connect

(0)

Communication platform with messaging tools

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Soprano Connect allows organizations to automate and provide meaningful customer interactions through automated calls (IVR), SMS, RCS, WhatsApp and E-mail. Soprano Connect is a ready-to-use solution with global reach and complies with existing data protection regulations.

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TrackMyLeads

(0)

Web-based lead management solution for SMBs

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Track My Leads is an online call tracking & intake management solution for call centers to track leads, manage appointments, measure conversion analytics & more

Read more about TrackMyLeads