Call Center Software with Help Desk Integration

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10 apps

Balto   

3
Call center phone coaching for sales & customer service reps
Balto understands phone conversations and automatically tells reps what to say, live on each call. Read more about Balto
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Call center phone coaching for sales & customer service reps
Balto understands phone conversations and automatically tells reps what to say, live on each call. Read more about Balto
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CloudTalk   

133
89 pts
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based VOIP software ready to use at the touch of a button, for sales and support teams in call centers of all sizes. Read more about CloudTalk
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Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based VOIP software ready to use at the touch of a button, for sales and support teams in call centers of all sizes. Read more about CloudTalk
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XCALLY   

77
98 pts
Omnichannel contact center management
XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended call centers. Read more about XCALLY
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XCALLY

98 pts
Omnichannel contact center management
XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended call centers. Read more about XCALLY
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Zoho Desk  

1,610
Cloud-based help desk platform
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony that has been redesigned for the cloud. Read more about Zoho Desk
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Cloud-based help desk platform
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony that has been redesigned for the cloud. Read more about Zoho Desk
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Zingtree  

94
Build your own question & answer style troubleshooters
Zingtree lets you create, deploy and analyze live agent scripts. Read more about Zingtree
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Build your own question & answer style troubleshooters
Zingtree lets you create, deploy and analyze live agent scripts. Read more about Zingtree
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FluentStream  

64
87 pts
A cloud-based business phone service
Cross-channel business communications for the modern business. Read more about FluentStream
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A cloud-based business phone service
Cross-channel business communications for the modern business. Read more about FluentStream
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Sharpen  

46
Happy Agents. Happy Customers.
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Read more about Sharpen
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Happy Agents. Happy Customers.
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Read more about Sharpen
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InfoServ  

12
Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ
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Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ
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Helpshift  

26
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Clarity Connect  

8
Full-featured contact center native to Skype for Business
The best contact center for Skype for Business. Easy to install and maintain. Read more about Clarity Connect
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Full-featured contact center native to Skype for Business
The best contact center for Skype for Business. Easy to install and maintain. Read more about Clarity Connect
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