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Best Call Center Software with Real Time Data

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VoIPstudio

4.6
(26)

VoIP phone service provider for staff communication

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VoIPstudio is a VoIP phone service designed to enable flexible communication within companies including features for call transfer, conferencing & hot desking

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Balto

4.7
(3)

Call center phone coaching for sales & customer service reps

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Balto understands phone conversations and automatically tells reps what to say, live on each call.

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Voiptime Cloud

4.8
(78)

Great contact center software for SMB and Enterprises

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Connect with your customers across all communication channels (voice, web chat, SMS, email) and control all customer interactions with the Voiptime Cloud contact center platform. Enjoy the capabilities of Voiptime Cloud software trusted by 1000+ companies!

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Matrix

4.8
(43)

The Deskforce solution for boosting agent performance

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Innitel's Predictive Dialer is a call center management solution promising automated features that assist agents and managers to maximize campaign performance

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Aspect Unified IP

4.3
(64)

Enable inbound and outbound omni-channel contact.

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Aspect Unified IP is a unified, omni-channel customer service platform for managing interactions across email, chat, voice calls, SMS, social channels, and more.

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Ameyo

3.9
(30)

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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contactSPACE

4.8
(10)

Intuitive cloud contact center software solution

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contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes.

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MaxContact

4.7
(10)

Omnichannel Contact Centre Software

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MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology and a fantastic 100% UK based team.

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InGenius

4.8
(5)

Computer telephony integration to fuel efficiency

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Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.

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Sabienzia

(0)

Cloud-based contact center software

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Sabienzia is a cloud-based call center software designed to help businesses streamline customer service operations across multiple communication channels. Features include remote access, performance metrics, team collaboration, automatic call distribution, and data management.

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ChaseData CCaaS

4.8
(134)

Cloud-based call center solution for SMBs

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Cloud-based scalable call center solutions are in reach of every sized business in every industry.

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MiCloud Connect

4.2
(247)

Cloud phone system & contact center software & services

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ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports.

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Bright Pattern

4.8
(95)

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Toky

4.3
(100)

Virtual phone system for business sales and customer support

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Start your businesses call center easily with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more

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RingOver

4.4
(83)

100% cloud phone for startups and SMBs

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Set up your call centre online in just a few clicks. No need for technical expertise to deploy a high-performing call centre for your business. Configure everything online. Be up and running in minutes.

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Telnyx Suite

4.7
(45)

All-in-one communications platform & API

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Telnyx is an all-in-one communications platform which delivers voice, messaging & IP services for applications & communications companies. Telnyx enables users to integrate, manage & analyze all of their voice & messaging needs with features like elastic SIP trunking, programmable SMS, & more

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Connect First

4.5
(52)

Omni-channel cloud contact center

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Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.

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Vonage Contact Center

4.4
(61)

Cloud Contact Center & Inside Sales Software for Salesforce

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The Leading Cloud Contact Center Solution for Salesforce and Desk.com. Solutions to Improve Productivity for Inside Sales and Customer Service Teams.

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AVOXI

4.7
(35)

Hosted business phone system and call center solution

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AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

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User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

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Efficy CRM

4.3
(29)

Online customer relationship management software

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Efficy CRM is a web-based customer relationship management (CRM) tool that centralizes customer data, synchronizes marketing, sales, and customer services, and analyzes data with the aim of increasing ROI and empowering business relationships

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Ringba

5.0
(13)

Cloud-based inbound call tracking software

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Ringba is a cloud-based call tracking software designed to help businesses manage call attribution, recording and routing, marketing campaign, customer service, and other operational processes on a centralized platform. Managers can allocate local and on-demand toll-free phone numbers.

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ClickPoint

4.7
(18)

Lead Management for Call Centers and Sales Teams

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Call center agents have a tough job as it is, managing multiple software applications shouldn't be another thing for them to worry about. ClickPoint is an all in one solution including; dialing, texting, guided selling, sales scripts, lead prioritization, and call routing.

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OXON

4.9
(14)

Cloud-based contact center management software

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OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication

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Aspect Quality Management

4.4
(15)

Call quality monitoring & management for call centers

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Evaluate customer interaction quality as assessed by all parties including supervisor, agent, and customer. Ideal for 150+ agents.

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