This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Learn why GetApp is free

Best Call Center Software with Real Time Data

70 software options


1 filter applied


Pricing models

Customer rating

Get personalized results

Any industry

Any business size



Advanced, cloud-based computer telephony integration

learn more
Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency.

Read more about CloudCall



Digital customer service platform and ticketing system

learn more
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

Read more about Helpshift

8x8 Contact Center


One solution for every customer interaction.

learn more
8x8's self-service cloud contact center provides a flexible way to engage with customers, enabling any business to deliver a positive customer experience with a complete multi-channel solution and extensive customer analytics.

Read more about 8x8 Contact Center

tcnp 3


Cloud-based call center solution

learn more
TCN's unrivaled productivity with omni-channel reach. From inbound, outbound, and blended call flows TCN connects you with your customers like never before.

Read more about tcnp 3



Cloud-based outbound call center software

learn more
Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.

Read more about Dialfire



Business phone system for your modern business needs

learn more
Whether your team works on inbound or outbound queues, create your teams, add your members, set the business hours, add DID numbers, and create the call flow routing that best meets your business. Customize your call flow with IVR, Dynamic routes, voicemail and call forwarding.

Read more about TalkChief



Employee & client experience management for contact centers

learn more
Aceyus is an intelligence and reporting platform for enterprise-level contact centers, which provides real-time & historical reports on customer and agent behavior. Features include intelligent call routing, alerts, dynamic dashboards, trend analysis, omnichannel reporting, data integration & more.

Read more about Aceyus



Global Phone System 100% native in Salesforce CRM

learn more
Natterbox is a cloud based business telephony and voice service software for small and medium sized organizations and can be integrated with Salesforce CRM

Read more about Natterbox

MiContact Center


Cloud contact center solutions

learn more
MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers.

Read more about MiContact Center



AI-based call analytics platform

learn more
Observe.AI is a call analysis platform designed to help businesses prepare call transcription and automate speech recognition in order to detect customer sentiments and improve agents' performance in real-time.

Read more about Observe.AI



Multi-channel call centre software

learn more
AireContact offers a hosted, multi-channel contact centre to manage inbound and outbound calls, email, chat, and social media in one place.

Read more about AireContact

learn more
Remote Businesses, Contact Centers, Hospitals, Schools, or any business that needs to manage their teams.

Read more about Cyburdial


Cloud omnichannel contact center software

learn more is an omnichannel software for customer service teams including chat, mail, voice, Facebook, Twitter & fully customizable customer portal

Read more about

3C Plus


Call center software for managing telephony operations

learn more
3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus



CallOne is call center software to aid customer service

learn more
CallOne enables companies to integrate various call center functions into their customer service facility. These include intelligent call control, real-time monitoring with statistics, and call recording, as well as cloud storage of emails.

Read more about CallOne



Omni-channel customer service platform

learn more
Cingo is an omni-channel customer service platform designed to help call centers provide seamless customer support with live chat, email & video & VoIP calling

Read more about Cingo



Cloud-based communications management software

learn more
ContactSuite is a complete cloud communication platform designed specifically for businesses. It provides supervisors, team leaders, and managers of call centers with powerful management tools. ContactSuite makes companies accessible to customers by using all kinds of optimal smart tools.

Read more about ContactSuite



Omnichannel contact center solution

learn more
INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

Read more about INO CX



The First Sales-Oriented Unified Communications Solution.

learn more
Wildix is a global provider of unified communications solutions for simpler, more secure business communications in the digital age.

Read more about Wildix



Workforce management for call centers

learn more
injixo is a cloud-based workforce management (WFM) suite for contact centers which supports scheduling, forecasting, intraday management & reporting features. injixo is mobile-ready, giving users the flexibility to manage their workforce anytime, anywhere via mobile or tablet devices

Read more about injixo

page 3 of 3


Ā© 2010-2021 GetApp. All Rights Reserved.
GetAppĀ® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.