GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more
SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.
Read more about SparkTG VCC
CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done fa
Read more about CloudCall
OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication
Read more about OXON
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.
Read more about Qubicles
PanTerra Streams call centers allow businesses to support to global customers in convenient time-zones, while reducing overhead. Benefits include: facility and equipment cost savings, higher conversion rates, decreased agent turnover, simplified temporary scaling, and a higher quality agent pool.
Read more about PanTerra Networks
Enghouse Interactive Contact Centers, featuring the omni-channel Enghouse CCaaS, are highly reliable, secure, feature-rich solutions that deliver optimal customer experiences (CX) by quickly connecting resources across an entire organization to manage customer inquiries over any channel or device.
Read more about Enghouse Contact Center
8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.
Read more about 8x8 Contact Center
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more
Read more about Dialing Innovations Call Center Application Suite
Freshcaller is a modern contact center software for customer support, sales, IT and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up the operations. It has 90+ countries phone numbers.
Read more about Freshcaller
MegaDialer is a predictive dialer solution designed to help businesses manage incoming/outgoing calls in order to offer services to potential clients and improve the customer experience. It lets contact centers collect client data via custom forms.
Read more about MegaDialer
We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.
Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.
Read more about Help Lightning
Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 10 customer service agents.
Read more about Sagicc
Dixa offers call center software built by CX professionals to improve the agent and customer experience. Powered by smart routing, customer data, integrations and more, get quality VoIP starting at $99 per agent/ per month and add more channels or agents as needed.
Read more about Dixa
contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes.
Read more about contactSPACE
Alvaria Cloud is a cloud contact center platform built for high-availability and backed by SLAs to support enterprise-scale deployments.
Read more about Alvaria Cloud
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.
Read more about Helpshift
Intradiem Intelligent Automation processes contact center management data in real-time to intelligently determine–and direct–each rep's activity to maximize productivity and engagement–every minute of every shift.
Read more about Intradiem
PhoneIQ is a communications platform for Salesforce users. It features a phone system that works with CRMs from any device across the globe, a contact center that enables customer dialogue and CSAT monitoring, and a sales dialer with features like power dialing, click to dial, and local presence.
Read more about PhoneIQ
Disrupting traditional methods by providing a easy to use visual assistance solution so that organisations can reduce costs, improve customer service which will reduce carbon emissions and delivery better staff wellbeing and compliance
Read more about Fixzy Assist
Con Callmaker tieni tutto il customer journey sotto controllo. Telefonia VoIP, messaggistica, email, presa appuntamenti integrata con Google e Outlokk su una sola piattaforma. Scopri i vantaggi oggi con un piano mese-per-mese partendo da una demo personale.
Read more about CallMaker
Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.
Read more about Natterbox
EasyCall helps call centers manage inbound and outbound calls, recordings, Voice Over Internet Protocol (VoIP) services, and more via a unified portal. The multi-language application offers predictive, progressive, and power dialer, which enables organizations to automate calling and voice recording operations.
Read more about EasyCall Cloud
A composable enterprise application delivering ERP, Service Management and Enterprise Asset Management capabilities on a single platform.
Read more about IFS Cloud
Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.
Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.
Read more about Eloquant
Accelerate the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.
Read more about Cyara