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Best Call Center Software with Two-Way Audio & Video

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3CX logo

3CX

4.5
(255)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365. Includes call recordings & reports. One interface to answer customer live chat, FB messages & SMS.

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LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

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Your full-stack Call center software awaits. LiveAgent is a web-based Help Desk / Call Center solution which enables the management of support tickets from multiple channels, customer calls, live chat, and social media.

Start with a 14-Day free trial, no credit card needed, no contracts.

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Bitrix24 logo

Bitrix24

4.1
(511)

100% free CRM, collaboration and communication tool suite

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Bitrix24 #1 free CRM, contact and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source.

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Acefone logo

Acefone

4.7
(64)

VoIP Phone Service trusted by modern businesses

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No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke cloud telephony solutions with powerful integrations—these are used by organizations of all sizes to simplify their customer service and team collaboration.

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Cloud Contact Center logo

Cloud Contact Center

(0)

Cloud-based customer service platform

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Cloud Contact Center by masvoz is a customer service platform that helps businesses manage interactions across various communication channels such as SMS, phone, web, WhatsApp, and Webchat.

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Webex logo

Webex

4.4
(6.2K)

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

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MiCloud Connect logo

MiCloud Connect

4.2
(251)

Cloud phone system & contact center software & services

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MiCloud Connect is a scalable communications platform that helps teams communicate through calling, group chats, video conferencing, messaging, collaboration tools and more.

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Bria logo

Bria

4.3
(92)

VoIP communication and collaboration management solution

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Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

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VoIPstudio logo

VoIPstudio

4.6
(27)

VoIPstudio: the no-hassle VoIP phone service for business

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High-quality Cloud PBX service with full Call Center capabilities. Enhance your sales and customer support teams' productivity while improving customer satisfaction. +40 features: Call Routing, CTI Integrations, Call Logging, Call Recording, IVR, ACD Queue Management, and Wallboard. 24/7 support.

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MAXvoice logo

MAXvoice

4.9
(19)

Communication tool that connects teams via voice calling

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MAXvoice is a cloud-based communication platform that lets businesses use voice calling and group chat to connect with customers, partners, vendors, support resources, and co-workers across multiple locations.

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Help Lightning logo

Help Lightning

5.0
(10)

Remote assistance software to improve customer satisfaction.

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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

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PanTerra Networks logo

PanTerra Networks

4.4
(16)

All-in-one simplifies communication & increases performance.

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PanTerra Streams call centers allow businesses to support to global customers in convenient time-zones, while reducing overhead. Benefits include: facility and equipment cost savings, higher conversion rates, decreased agent turnover, simplified temporary scaling, and a higher quality agent pool.

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TalkChief logo

TalkChief

5.0
(9)

Business phone system for your modern business needs

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Whether your team works on inbound or outbound queues, create your teams, add your members, set the business hours, add DID numbers, and create the call flow routing that best meets your business. Customize your call flow with IVR, Dynamic routes, voicemail and call forwarding.

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Freshdesk Contact Center logo

Freshdesk Contact Center

3.8
(28)

Modern Phone System for customer support & sales

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Freshcaller is a modern contact center software for customer support, sales, IT and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up the operations. It has 90+ countries phone numbers.

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BeInContact logo

BeInContact

4.3
(13)

Your Omnichannel Cloud Contact Center Solution

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BeInContact helps companies of various sectors and sizes increase the loyalty of their customers, improving their Customer Experience and speeding up Sales processes.

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Viewabo logo

Viewabo

4.6
(7)

Diagnose problems faster when you can see them.

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Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.

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Voice Clearity logo

Voice Clearity

4.6
(5)

Cloud Telephony Solution

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Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

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NOLA logo

NOLA

4.8
(4)

Auto dialer solution for call centers and debt collectors

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NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound calls, SMS, emails, live chat, and more. It allows sales teams to analyze customer journey by targeting leads or customers and creating strategic plans.

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SightCall logo

SightCall

4.5
(2)

Video calling support solution for Salesforce

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SightCall for Salesforce is a video calling tool designed to help agents resolve customer issues using additional visual support

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CafeX Suite logo

CafeX Suite

5.0
(1)

One-click web, audio & video collaboration

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CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording, and more

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Wildix logo

Wildix

(0)

The First Sales-Oriented Unified Communications Solution.

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Wildix is a global provider of unified communications solutions for simpler, more secure business communications in the digital age.

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