Call Center Software in Middle-East and Africa

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60 apps

PureCloud   

85
50 pts
Mobile optimized cloud call center with multichannel routing
Available in Middle-East and Africa supporting English, French and 14 other languages. Learn more
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Mobile optimized cloud call center with multichannel routing
Available in Middle-East and Africa supporting English and 14 other languages. Learn more
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Salesforce Service Cloud   

451
Customer service & support software
Available in Middle-East and Africa supporting English, French and 11 other languages. Learn more
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Customer service & support software
Available in Middle-East and Africa supporting English and 11 other languages. Learn more
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CloudTalk   

85
Cloud-based call center software for sales and support teams
Available in Middle-East and Africa supporting English and 1 other language. Learn more
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Cloud-based call center software for sales and support teams
Available in Middle-East and Africa supporting English and 1 other language. Learn more
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VCC Live   

26
All-in-one Cloud Contact Center Software
Available in Middle-East and Africa supporting English and 7 other languages. Learn more
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All-in-one Cloud Contact Center Software
Available in Middle-East and Africa supporting English and 7 other languages. Learn more
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Zoho Desk   

1,592
Industry's first context-aware Helpdesk Software
Available in Middle-East and Africa supporting English, French and 4 other languages. Learn more
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Industry's first context-aware Helpdesk Software
Available in Middle-East and Africa supporting English and 4 other languages. Learn more
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LiveAgent   

744
Great customer service starts with better help desk software
Available in Middle-East and Africa supporting Arabic, English, French and 21 other languages. Learn more
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Great customer service starts with better help desk software
Available in Middle-East and Africa supporting English and 21 other languages. Learn more
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InGenius   

2
Call center CRM-integrated software
Available in Middle-East and Africa supporting English language. Learn more
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Call center CRM-integrated software
Available in Middle-East and Africa supporting English language. Learn more
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Newfies-Dialer   

4
Auto dialers for lead generation & telemarketing
Available in Middle-East and Africa supporting English, French and 6 other languages. Learn more
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Auto dialers for lead generation & telemarketing
Available in Middle-East and Africa supporting English and 6 other languages. Learn more
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PhoneBurner   

120
Power dialer & outbound sales acceleration software for SMBs
Available in Middle-East and Africa supporting English language. Learn more
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Power dialer & outbound sales acceleration software for SMBs
Available in Middle-East and Africa supporting English language. Learn more
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CallTrackingMetrics   

18
The Only All-in-One Call Tracking & Contact Center Solution
Available in Middle-East and Africa supporting English language. Learn more
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The Only All-in-One Call Tracking & Contact Center Solution
Available in Middle-East and Africa supporting English language. Learn more
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InfoFlo   

78
All-in-One CRM Software Solution
Available in Middle-East and Africa supporting English, French and 8 other languages. Learn more
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All-in-One CRM Software Solution
Available in Middle-East and Africa supporting English and 8 other languages. Learn more
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HappyFox   

77
Helpdesk, customer support software
Available in Middle-East and Africa supporting Arabic, English, French and 19 other languages. Learn more
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Helpdesk, customer support software
Available in Middle-East and Africa supporting English and 19 other languages. Learn more
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XCALLY   

65
59 pts
Omnichannel contact center management
Available in Middle-East and Africa supporting English, French and 3 other languages. Learn more
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XCALLY

59 pts
Omnichannel contact center management
Available in Middle-East and Africa supporting English and 3 other languages. Learn more
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VICIdial   

226
50 pts
Open source call center software with predictive dialer
Available in Middle-East and Africa supporting English, French and 11 other languages. Learn more
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Open source call center software with predictive dialer
Available in Middle-East and Africa supporting English and 11 other languages. Learn more
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Zendesk   

2,324
Cloud-based Help Desk & Customer Support Platform
Available in Middle-East and Africa supporting Arabic, English, French and 24 other languages. Learn more
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Cloud-based Help Desk & Customer Support Platform
Available in Middle-East and Africa supporting English and 24 other languages. Learn more
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Aircall   

149
74 pts
Phone system for support and sales teams
Available in Middle-East and Africa supporting English, French and 3 other languages. Learn more
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Phone system for support and sales teams
Available in Middle-East and Africa supporting English and 3 other languages. Learn more
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Bitrix24   

400
60 pts
100% free CRM, collaboration and communication tool suite
Available in Middle-East and Africa supporting English, French and 14 other languages. Learn more
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100% free CRM, collaboration and communication tool suite
Available in Middle-East and Africa supporting English and 14 other languages. Learn more
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Agile CRM   

367
Sales and marketing CRM for growing businesses
Available in Middle-East and Africa supporting English, French and 4 other languages. Learn more
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Sales and marketing CRM for growing businesses
Available in Middle-East and Africa supporting English and 4 other languages. Learn more
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Freshdesk  

2,123
Online helpdesk system and customer service software
Available in Middle-East and Africa supporting Arabic, English, French and 22 other languages.
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Online helpdesk system and customer service software
Available in Middle-East and Africa supporting English and 22 other languages.
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Predictive Dialer  

42
The Deskforce solution for boosting agent performance
Available in Middle-East and Africa supporting English language.
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The Deskforce solution for boosting agent performance
Available in Middle-East and Africa supporting English language.
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KronoDesk  

3
Powerful help desk & service management software
Available in Middle-East and Africa supporting English language.
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Powerful help desk & service management software
Available in Middle-East and Africa supporting English language.
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Talkdesk  

562
40 pts
The world's leading cloud-based contact center software.
Available in Middle-East and Africa supporting English, French and 5 other languages.
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The world's leading cloud-based contact center software.
Available in Middle-East and Africa supporting English and 5 other languages.
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3CX  

210
Hosted PBX with CRM integration and mobile apps
Available in Middle-East and Africa supporting Arabic, English, French and 15 other languages.
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Hosted PBX with CRM integration and mobile apps
Available in Middle-East and Africa supporting English and 15 other languages.
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SysAid  

179
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Available in Middle-East and Africa supporting English, French and 8 other languages.
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Powerful Service Desk and Simple to Use, Modular ITSM Tool
Available in Middle-East and Africa supporting English and 8 other languages.
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ShoreTel  

207
Cloud phone system & contact center software & services
Available in Middle-East and Africa supporting English language.
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Cloud phone system & contact center software & services
Available in Middle-East and Africa supporting English language.
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