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Features
SMS Messaging(5)
Customer Database(3)
API(8)
Text to Speech(8)
Workflow Management(6)
Access Controls/Permissions(6)
Activity Dashboard(7)
Activity Tracking(7)
Agent Interface(4)
Alerts/Escalation(6)
Alerts/Notifications(7)
Appointment Management(2)
Archiving & Retention(7)
Auto-Dialer(4)
Auto-Responders(2)
Automated Routing(7)
Automatic Call Distribution(9)
Automatic Outbound Dialer(4)
Blended Call Center(7)
Calendar Management(2)
Call Center Management(8)
Call Conferencing(5)
Call Disposition(2)
Call List Management(3)
Call Logging(9)
Call Monitoring(9)
Call Queues(4)
Call Recording(9)
Call Reporting(6)
Call Routing(8)
Call Screening(3)
Call Scripting(8)
Call Tagging(3)
Call Tracking(3)
Call Tracking Metrics(3)
Call Transcription(3)
Call Transfer(6)
Callback Scheduling(2)
Caller ID(8)
Campaign Management(7)
Chat/Messaging(4)
Collaboration Tools(5)
Communication Management(3)
Computer Telephony Integration(8)
Conferencing(3)
Contact Database(5)
Contact Management(8)
CRM(7)
Customer History(3)
Customizable Fields(4)
Customizable Reports(4)
Customizable Templates(3)
Dashboard(3)
Data Import/Export(5)
Email Management(3)
Event Triggered Actions(6)
Fax Management(3)
Feedback Management(3)
File Sharing(4)
File Transfer(4)
Inbound Call Center(8)
Interaction Tracking(6)
IVR/Voice Recognition(8)
Knowledge Base Management(4)
Lead Management(5)
Live Chat(4)
Manual Dialer(9)
Mobile Access(7)
Monitoring(4)
Multi-Channel Communication(6)
Multi-Channel Data Collection(3)
Multi-Channel Management(3)
Multi-Language(3)
Multiple Scripts(5)
On-Demand Recording(8)
Online Voice Transmission(4)
Outbound Call Center(9)
PBX(4)
Performance Management(5)
Performance Metrics(3)
Phone Key Input(7)
Predictive Dialer(5)
Prioritization(3)
Progressive Dialer(4)
Quality Management(3)
Queue Management(8)
Real Time Analytics(5)
Real Time Data(6)
Real Time Monitoring(5)
Real Time Notifications(4)
Real Time Reporting(5)
Real Time Updates(3)
Real-Time Chat(4)
Recording(4)
Remote Access/Control(3)
Reporting & Statistics(8)
Reporting/Analytics(9)
Role-Based Permissions(3)
Search/Filter(3)
Single Sign On(4)
SIP Trunking(5)
Social Media Integration(3)
SSL Security(3)
Survey/Poll Management(5)
Surveys & Feedback(4)
Tagging(3)
Template Management(4)
Third Party Integrations(9)
Unified Communications(4)
Video Conferencing(5)
Virtual Call Center(4)
Voice Customization(6)
Voice Mail(8)
Voicemail Transcription(5)
VoIP(5)
VoIP Connection(8)
Integrated with
Agile CRM
Salesforce Sales Cloud(4)
WordPress(4)
Shopify(4)
Jira(2)
Microsoft 365(1)
3CX(1)
ActiveCampaign(6)
Adobe Commerce(2)
Aircall(1)
Amazon Connect(2)
APIANT(2)
Asana(2)
AuguTech(1)
AVOXI(3)
BigCommerce(3)
Bitium(2)
Bitrix24(1)
Box(2)
Bullhorn ATS & CRM(1)
Calendly(1)
Campaign Monitor(1)
Capsule(3)
Capturi(1)
Chattermill(1)
Cognito Forms(2)
CommunityWFM(1)
Constant Contact(1)
Customer Thermometer(3)
Cyclr(2)
Cyfe(2)
daisee(2)
Dialogflow(1)
Domo(2)
Dropbox Business(3)
Drupal(2)
Eloquant(1)
EngageBay CRM(5)
EvaluAgent(2)
Five9(1)
Forethought(1)
Freshdesk(6)
Freshsales(3)
Freshworks Customer Service Suite(1)
Front(3)
Geckoboard(2)
Genesys Cloud CX(1)
Gmail(3)
Gong.io(2)
Google Ads(1)
Google Analytics 360(2)
Google Calendar(1)
Google Contacts(2)
Google Data Studio(1)
Google Forms(4)
Google Sheets(2)
Google Workspace(1)
Help Scout(1)
Highrise(3)
HubSpot CRM(8)
HubSpot Marketing Hub(2)
Insightly(3)
Instagram(3)
Intercom(6)
Keap(6)
Klaus(2)
Klaviyo(2)
Klipfolio(3)
Kommo(4)
Kustomer(3)
Kylas Sales CRM(1)
Lead Gen & CRM (formerly SharpSpring)(3)
LeadConduit(1)
LeadMaster(3)
LeadSquared(1)
LiveAgent(3)
LiveChat(2)
MaestroQA(1)
Mailchimp(5)
Make(2)
Marketo Engage(1)
Medallia Agent Connect(1)
Meta for Business(3)
Microsoft Excel(3)
Microsoft Outlook(2)
Microsoft Power BI(1)
Microsoft Teams(1)
monday.com(3)
NICE CXone(1)
Nicereply(2)
Nimble(3)
noCRM.io(2)
Observe.AI(2)
Operations Hub(1)
Oracle Service(1)
Outreach(2)
Pipedrive(7)
Podio(2)
PrestaShop(2)
QuickBooks Online Advanced(2)
RingCentral Contact Center(2)
RudderStack(2)
Salesforce Service Cloud(2)
Salesmate(4)
Segment(2)
Simplesat(3)
Slack(6)
SugarCRM(4)
Textline(2)
Toky(2)
Tray.io(2)
Trello(2)
Twilio(3)
Unbounce(3)
Vtiger CRM(4)
WhatsApp(4)
WooCommerce(3)
Workato(3)
Zapier(8)
Zendesk Sell(4)
Zendesk Suite(6)
Zluri(3)
Zoho CRM(8)
Zoho Desk(4)
Zoho Flow(2)
Pricing model
Free(2)
Open Source(0)
Free Trial(6)
One Time License(0)
Subscription(7)
Devices supported
Mac(5)
iPad(7)
Android(7)
Linux(5)
Web-based(9)
iPhone(7)
Windows(7)
Organization types
Small Business(9)
Non Profit(7)
Large Enterprises(8)
Public Administrations(6)
Freelancers(6)
Mid Size Business(9)
User rating
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