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Features
SMS Messaging(5)
Customer Database(5)
API(7)
Text to Speech(4)
Workflow Management(6)
Access Controls/Permissions(5)
Activity Dashboard(7)
Activity Tracking(7)
Agent Interface(5)
Alerts/Escalation(5)
Alerts/Notifications(7)
Answering Machine Detection(2)
Appointment Management(3)
Archiving & Retention(6)
Auto-Dialer(4)
Auto-Responders(2)
Automated Routing(6)
Automatic Call Distribution(7)
Automatic Outbound Dialer(2)
Blended Call Center(6)
Call Center Management(7)
Call Conferencing(2)
Call Disposition(2)
Call List Management(3)
Call Logging(6)
Call Monitoring(7)
Call Queues(4)
Call Recording(7)
Call Reporting(5)
Call Routing(7)
Call Scripting(4)
Call Tracking(3)
Call Transfer(5)
Callback Scheduling(3)
Caller ID(6)
Campaign Management(5)
Chat/Messaging(6)
Collaboration Tools(4)
Communication Management(5)
Computer Telephony Integration(7)
Conferencing(3)
Contact Database(6)
Contact Management(7)
CRM(7)
Customer Experience Management(4)
Customer History(6)
Customer Segmentation(4)
Customizable Branding(3)
Customizable Fields(4)
Customizable Forms(3)
Customizable Reports(6)
Customizable Templates(3)
Dashboard(4)
Data Import/Export(6)
Drag & Drop(3)
Email Management(4)
Email Templates(4)
Event Triggered Actions(4)
Feedback Management(3)
File Sharing(3)
Inbound Call Center(6)
Interaction Tracking(7)
IVR/Voice Recognition(7)
Knowledge Base Management(4)
Lead Management(5)
Live Chat(4)
Manual Dialer(6)
Mobile Access(5)
Monitoring(6)
Multi-Channel Communication(7)
Multi-Channel Data Collection(3)
Multi-Channel Management(4)
Multi-Language(3)
Multiple Scripts(3)
Multiple User Accounts(3)
On-Demand Recording(7)
Outbound Call Center(6)
PBX(3)
Performance Management(4)
Performance Metrics(6)
Phone Key Input(4)
Predictive Dialer(3)
Prioritization(3)
Progressive Dialer(4)
Quality Management(3)
Queue Management(7)
Real Time Analytics(6)
Real Time Data(6)
Real Time Monitoring(7)
Real Time Notifications(5)
Real Time Reporting(4)
Real Time Updates(6)
Real-Time Chat(3)
Recording(3)
Reminders(3)
Reporting & Statistics(7)
Reporting/Analytics(7)
Role-Based Permissions(5)
Screen Sharing(4)
Search/Filter(4)
Self Service Portal(3)
Single Sign On(3)
SIP Trunking(4)
Social Media Integration(3)
SSL Security(3)
Support Ticket Management(3)
Survey/Poll Management(3)
Surveys & Feedback(3)
Tagging(4)
Task Management(4)
Third Party Integrations(6)
Voice Customization(4)
Voice Mail(5)
VoIP(5)
VoIP Connection(6)
Integrated with
Highrise
Salesforce Sales Cloud(6)
WordPress(5)
Shopify(5)
Jira(3)
3CX(2)
ActiveCampaign(4)
Adobe Commerce(3)
Agile CRM(3)
Aircall(2)
Amazon Connect(2)
APIANT(2)
Asana(2)
AVOXI(4)
BigCommerce(4)
Bitium(2)
Bitrix24(2)
Box(2)
Campaign Monitor(2)
Capsule(3)
Chattermill(2)
Cognito Forms(2)
Constant Contact(2)
Customer Thermometer(3)
Cyclr(2)
Cyfe(2)
daisee(2)
Domo(1)
Dropbox Business(3)
Drupal(2)
Dynamics 365(1)
Eloquant(1)
EngageBay CRM(1)
EvaluAgent(3)
ExecVision(1)
Five9(2)
Forethought(2)
Freshdesk(4)
Freshsales(2)
Freshworks Customer Service Suite(1)
Front(2)
Geckoboard(2)
Genesys Cloud CX(1)
Gmail(3)
Gong.io(1)
Google Analytics 360(3)
Google Calendar(2)
Google Contacts(3)
Google Data Studio(1)
Google Drive(2)
Google Forms(4)
Google Sheets(1)
Google Workspace(1)
Help Scout(1)
HubSpot CRM(5)
HubSpot Marketing Hub(3)
Insightly(4)
Instagram(2)
Intercom(4)
Keap(5)
Klaus(4)
Klaviyo(2)
Klipfolio(3)
Kommo(2)
Kustomer(2)
Lead Gen & CRM (formerly SharpSpring)(3)
LeadMaster(3)
LeadSquared(2)
LiveAgent(1)
LiveChat(3)
MaestroQA(3)
Mailchimp(3)
Make(2)
Medallia Agent Connect(2)
Meta for Business(4)
Microsoft Excel(2)
Microsoft Outlook(1)
Microsoft Teams(2)
monday.com(2)
NICE CXone(1)
Nicereply(3)
Nimble(3)
Observe.AI(2)
Operations Hub(2)
Pipedrive(7)
Plantt(2)
Playvox(3)
Plecto(3)
Podio(1)
PrestaShop(2)
QuickBooks Online Advanced(2)
RingCentral Contact Center(3)
Rippling(3)
RudderStack(2)
Salesforce Service Cloud(2)
Salesmate(1)
Segment(2)
ServiceNow Customer Service Management(1)
Shelf(2)
Simplesat(3)
Slack(5)
Stripe(1)
SugarCRM(4)
Talkdesk(2)
Textline(3)
Toky(3)
Tray.io(2)
Trello(3)
Twilio(3)
Twitter/X(2)
Vtiger CRM(3)
WhatsApp(5)
WooCommerce(3)
Workato(2)
Zapier(4)
Zendesk Suite(5)
Zluri(2)
Zoho CRM(6)
Zoho Flow(2)
Pricing model
Free(2)
Open Source(0)
Free Trial(5)
One Time License(0)
Subscription(7)
Devices supported
Mac(4)
iPad(6)
Android(6)
Linux(3)
Web-based(7)
iPhone(6)
Windows(5)
Organization types
Small Business(7)
Non Profit(7)
Large Enterprises(7)
Public Administrations(5)
Freelancers(4)
Mid Size Business(7)
User rating
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