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Features
SMS Messaging(5)
Customer Database(6)
API(7)
Workflow Management(7)
Access Controls/Permissions(7)
Activity Dashboard(8)
Activity Tracking(8)
Alerts/Escalation(6)
Alerts/Notifications(8)
Appointment Management(6)
Archiving & Retention(6)
Auto-Responders(5)
Automated Routing(7)
Automatic Call Distribution(7)
Blended Call Center(5)
Call Center Management(8)
Call List Management(3)
Call Logging(7)
Call Monitoring(8)
Call Recording(8)
Call Reporting(6)
Call Routing(7)
Call Scripting(6)
Call Tracking(4)
Call Transfer(5)
Callback Scheduling(3)
Caller ID(5)
Campaign Management(5)
Chat/Messaging(8)
Collaboration Tools(8)
Communication Management(8)
Computer Telephony Integration(7)
Conferencing(3)
Contact Database(6)
Contact Management(7)
CRM(8)
Customer Experience Management(6)
Customer History(7)
Customer Segmentation(5)
Customizable Branding(6)
Customizable Fields(7)
Customizable Forms(6)
Customizable Reports(6)
Customizable Templates(6)
Dashboard(5)
Data Import/Export(7)
Document Storage(5)
Drag & Drop(6)
Email Management(6)
Email Templates(6)
Event Triggered Actions(7)
Feedback Management(6)
File Sharing(7)
File Transfer(4)
Inbound Call Center(6)
Interaction Tracking(8)
IVR/Voice Recognition(6)
Knowledge Base Management(7)
Lead Management(5)
Live Chat(6)
Manual Dialer(6)
Mobile Access(8)
Monitoring(7)
Multi-Channel Communication(7)
Multi-Channel Data Collection(4)
Multi-Channel Management(5)
Multi-Language(6)
Multiple User Accounts(7)
On-Demand Recording(5)
Outbound Call Center(6)
Performance Management(4)
Performance Metrics(7)
Prioritization(5)
Queue Management(7)
Real Time Analytics(7)
Real Time Data(5)
Real Time Monitoring(8)
Real Time Notifications(7)
Real Time Reporting(6)
Real Time Updates(6)
Real-Time Chat(7)
Remote Access/Control(6)
Reporting & Statistics(7)
Reporting/Analytics(8)
Role-Based Permissions(6)
Screen Sharing(5)
Search/Filter(5)
Self Service Portal(7)
Single Sign On(5)
Social Media Integration(6)
SSL Security(4)
Support Ticket Management(6)
Survey/Poll Management(4)
Surveys & Feedback(7)
Tagging(6)
Task Management(6)
Third Party Integrations(7)
VoIP Connection(4)
Integrated with
Trello
Salesforce Sales Cloud(6)
WordPress(4)
Shopify(5)
Jira(4)
3CX(2)
Act!(1)
ActiveCampaign(3)
Adobe Commerce(4)
Agile CRM(2)
Aircall(4)
Amazon Connect(4)
APIANT(2)
Asana(4)
AVOXI(3)
BigCommerce(4)
Bitium(2)
Bitrix24(1)
Box(2)
Bullhorn ATS & CRM(1)
Campaign Monitor(2)
Capsule(2)
Chattermill(2)
Cognito Forms(2)
Constant Contact(2)
Customer Thermometer(4)
Cyclr(4)
Cyfe(2)
Domo(1)
Dropbox Business(3)
Drupal(3)
Eloquant(2)
EngageBay CRM(1)
EvaluAgent(2)
Five9(3)
Forethought(2)
Freshdesk(2)
Freshsales(1)
Geckoboard(2)
Genesys Cloud CX(2)
Gmail(5)
Google Analytics 360(5)
Google Calendar(4)
Google Contacts(2)
Google Drive(2)
Google Forms(4)
Google Sheets(2)
Google Workspace(3)
Highrise(3)
HubSpot CRM(4)
HubSpot Marketing Hub(2)
Insightly(3)
Instagram(2)
Intercom(4)
Keap(3)
Klaus(4)
Klaviyo(3)
Klipfolio(3)
Kommo(1)
Lead Gen & CRM (formerly SharpSpring)(3)
LeadMaster(3)
LeadSquared(2)
LiveChat(2)
MaestroQA(3)
Mailchimp(6)
Make(2)
Medallia Agent Connect(1)
Meta for Business(5)
Microsoft Excel(2)
Microsoft Outlook(1)
Microsoft Teams(4)
monday.com(2)
NICE CXone(2)
Nicereply(3)
Nimble(2)
Observe.AI(1)
Operations Hub(2)
Pipedrive(4)
Plantt(2)
Playvox(2)
Plecto(2)
Podio(1)
PrestaShop(3)
QuickBooks Online Advanced(2)
RingCentral Contact Center(5)
Rippling(2)
RudderStack(3)
Salesforce Essentials(1)
Salesforce Marketing Cloud(1)
Salesforce Platform(2)
Salesforce Service Cloud(1)
Salesmate(1)
Segment(3)
Shelf(1)
Simplesat(4)
Slack(6)
Stripe(2)
SugarCRM(3)
Talkdesk(3)
Textline(2)
Toky(4)
Tray.io(2)
Twilio(6)
Twitter/X(4)
WhatsApp(3)
WooCommerce(3)
Workato(3)
Zapier(6)
Zluri(4)
Zoho CRM(4)
Zoho Flow(3)
Pricing model
Free(4)
Open Source(1)
Free Trial(8)
One Time License(0)
Subscription(8)
Devices supported
Mac(3)
iPad(8)
Android(8)
Linux(2)
Web-based(8)
iPhone(8)
Windows(4)
Organization types
Small Business(8)
Non Profit(8)
Large Enterprises(8)
Public Administrations(8)
Freelancers(8)
Mid Size Business(8)
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